Review summary
Customers consistently praise the excellent quality and delicious taste of the cheeses. Many are satisfied with the fast and reliable delivery, and they appreciate the wide variety of cheeses available. Customer service is frequently described as excellent, professional, and helpful. Packaging is generally seen as protective and effective at keeping cheese fresh. Customers also often mention reasonable prices and available discounts. However, there are occasional reports of delays or issues with delivery. Some customers have experienced order or discount problems with customer service. A few have noted dissatisfaction with shipping costs and billing errors. Additionally, while many enjoy the variety, some customers prefer classic cheese types over more experimental options. Rare issues with packaging have also been mentioned.
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How Trusted Shops prevents fake reviewsReviewsHenri Willig Cheese (EN)
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Verified
Voici une traduction naturelle en anglais :
I spent a few days in Amsterdam and visited your shop near the Flower Market, where we had the opportunity to taste several types of cheese. My first purchase was made in Amsterdam, and since then I have placed my second online order.
The welcome was excellent, and the products are of outstanding quality.
Pour un avis client un peu plus chaleureux et naturel, vous pourriez aussi écrire :
I spent a few days in Amsterdam and visited your shop near the Flower Market, where we had the chance to sample several delicious cheeses. I made my first purchase there in Amsterdam, and I have since placed my second online order.
The staff were incredibly welcoming, and the products are of excellent quality. I highly recommend your shop and look forward to ordering again.
Reply from Henri Willig Cheese (EN)
Nous sommes ravis d'avoir déjà eu l'honneur de vous accueillir en personne dans l'une de nos boutiques à Amsterdam.
Nous vous remercions pour vos commentaires très positifs et serions vraiment ravis de vous revoir chez Henri Willig à l'avenir.
Votre Henri Willig Team
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I was extremely happy with my order! I have purchased your cheese in the Netherlands a number of times and was thrilled to be able to get it shipped to me directly. My only issue was that I was hoping to get some of the pepper cheese, and although I was able to put it on the order, it did not show up. It would be helpful to have an update as to which orders could not be filled. Of course, this means I will have to try to order it again! Ha ha!
Verified
You have fast delivery and all cheeses I ordered are very tasty. I will repeat my order soon definitly. Unfortunatly for this New year I didnt get your cheese with champaign, because I was late with my order. I suggest you have more special offers, like you have offer for New year.
Regards, Borut
Reply from Henri Willig Cheese (EN)
Thank you very much for your kind and detailed feedback!
We’re delighted to hear that you enjoyed our fast delivery and that all the cheeses were to your taste, it truly means a lot to us.
We also greatly appreciate your suggestions. As a little tip: don’t miss our current limited edition: the creamy cow’s milk cheese with asparagus. A perfect choice for spring and a real seasonal favorite!
Verified
quality is the best. however, for delivery, it should happen automatically as ordered, but in my case, I had to send a complaint reminding to deliver as planned. this caused a delay which could cause me to lose the delivery as I was having travel plans couple of days after the delivery
Reply from Henri Willig Cheese (EN)
Thank you so much for taking the time to share your experience with us. We’re really happy to hear that you like our products so much!
At the same time, we’re very sorry that the delivery did not meet your expectations. As mentioned in our email, the date selected was a preferred shipping date rather than a guaranteed delivery date.
We truly hope that you will still enjoy the delicious cheese products, and we appreciate your understanding.
Your Henri Willig Team
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Smoked goat cheese
The cheese is so, tasty specially the smoked goat cheese. Everything was perfect, even the shiptment that I was Informed at all time.
My next goal is the black garlic cheese that I already tried in Berlin shop.
Reply from Henri Willig Cheese (EN)
We are truly delighted that you received the delicious smoked goat cheese so quickly in Spain Thank you very much for taking the time to leave us this wonderful feedback. We wish you delightful moments with these special cheeses and are already looking forward to your next visit to Henri Willig BV.
Your Henri Willig Team
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Great taste, reasonable prices, excellent service
Cheeses from H. Willig are so delicious. I place my order, and before I know it, the box arrives! The shipping costs are reasonable, and I always have delightful cheeses on hand to serve to visitors.
Reply from Henri Willig Cheese (EN)
hank you very much for your excellent 5‑star review!
We’re delighted to hear that our cheese and the fast delivery met your expectations. We look forward to delivering another delicious taste of Holland straight to your home again soon.
Your Henri Willig Team
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Decades of excellent cheese
For decades now, ever since our visit to the Willig "farm," we have enjoyed both the quality and the variety of Willig cheeses.
Reply from Henri Willig Cheese (EN)
Thank you very much for your kind words and your loyal support! We are very pleased to now count you among our regular customers for over five years and that we have been able to carry out all deliveries to the USA to your complete satisfaction.
Of course, we will continue to do our very best so that you can rely on us completely in the future as well.
Your Henri Willig Team
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We really liked the Henry Willig cheese. It was delicious, rich in flavor, and clearly high quality. We’d happily recommend it.
Reply from Henri Willig Cheese (EN)
It is wonderful to hear that you enjoy our cheese so much. Your positive feedback motivates us to continue providing high-quality products and outstanding service. Your satisfaction is our top priority. We are already looking forward to your next visit to the Henri Willig webshop. Thank you! Your Henri Willig Team
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All kinds of cheese are delicious, we enjoy them very much! After ordering it we get them in Hungary in a few days.
Reply from Henri Willig Cheese (EN)
Thank you very much for your fantastic 5-star review!
It’s lovely to hear that our cheese and the speedy delivery met your expectations. We look forward to supplying you with another delicious treat from Holland in the near future.
Your Henri Willig Team
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The taste is great. The shipping cost policies to Spain should be similar to France and other European countries
Reply from Henri Willig Cheese (EN)
Thank you very much for your feedback and your constructive suggestion. We want to assure you that we are closely monitoring our shipping options. Prices do indeed depend on the respective transport providers in each country. Please rest assured that we calculate both shipping costs and product prices very carefully in order to make the enjoyment of our cheeses accessible to cheese lovers worldwide.
We wish you great enjoyment with your delicious cheese selection.
Your Henri Willig Team
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Cheese-lovers from Denmark
Had to say what you can do better, as we think you are among the greatest to make cheese.
We like the classic types of favorit, som thats out main priority and yours are great.
Some of your experimental types of cheeses was not to our liking, so skip those, haha.
Maybe varieties of already existing types like your wonderful Knoflook, - you could use it and try make it into another Knoflook-type like Knoflook + Brandnetel? ....dont ever remove the original type, though😃
What to better? The last young gouda wheel we bought, was damaged from a fall or hit. It was still a whole wheel, but the wax had stretch marks and about one third of the cheese unuseable. If droppede at factory, these should not be sold, but it could also have happened during transport, som we did not complaint, and ate the good part.
Overall we just love your cheese and are happy you give us to oppertunity to buy direct from and have it send to Denmark
Reply from Henri Willig Cheese (EN)
Thank you so much for your kind words and valuable feedback! We’re thrilled to hear how much you enjoy our classic cheeses like the Knoflook – and we love your idea of creating new variations. We're sorry to hear about the damaged Gouda wheel and will make sure future deliveries are handled with greater care.
Hope to see you soon again in our Henri Willig Webshop
Your Henri Willig Customer Care Team
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Great cheese and ordered several flavors and none have been a disappointment.
Reply from Henri Willig Cheese (EN)
Thank you for your kind words about our cheese. We strive for excellence in all aspects of our business. We appreciate your feedback and hope to continue providing you with top-quality products.
Your Henri Willig Team
Verified
Always a pleasure to buy the cheese , quality excellent !!!
Reply from Henri Willig Cheese (EN)
Thank you very much for your kind words and your loyal support! We are absolutely delighted that you are one of our regular customers. We will, of course, continue to do our very best to ensure that you can continue to rely on us completely in the future.
Your Henri Willig Team
Verified
Exceptional cheese
Their cheese tastes great, delivered in good and caring packaging.
Reply from Henri Willig Cheese (EN)
Thank you very much for your wonderful 5‑star review!
It is great to know that our cheese and fast delivery met your expectations. We hope to have the pleasure of delivering another delicious piece of Holland to your home soon.
Your Henri Willig Team
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My daughter was thrilled with her birthday gift. She loves Henri Willig :).
Reply from Henri Willig Cheese (EN)
It gives us great pleasure that you spoiled your daughter with Henri Willig cheese for her birthday. Belated happy birthday from us as well!
Hope to see you soon again at Henri Willig.
Your Henri Willig Team
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The articles are really nice, fantastic cheese. Regards
Reply from Henri Willig Cheese (EN)
We’re absolutely delighted to hear your kind words about our cheese! It means a lot to us that you value the quality we strive for every day. Thank you for your support. We look forward to continuing to serve you the finest cheeses.
Your Henri Willig Team
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The finest cheeses, fast delivery from the Netherlands.
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Fantastic cheese, excellent customer service, great experience.
Reply from Henri Willig Cheese (EN)
Thank you very much for your wonderful feedback. Knowing that you appreciate our products and our customer service means a great deal to us. Your trust motivates us to continue providing the best possible service in the future.
Hope to see you soon again at Henri Willig!
Your Henri Willig Team
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Cheese is fresh and delicious.
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Commande envoyee et livree rapidement.
Reply from Henri Willig Cheese (EN)
Nous sommes ravis que vous ayez reçu si rapidement les délicieuses gaufres au miel sucrées ... et surtout qu’elles vous plaisent autant. Merci d’avoir pris le temps de nous faire part de votre avis. Nous serions très heureux de vous accueillir à nouveau chez Henri Willig.
Votre Henri Willig Team