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Top positive review
Sep 16, 2023
Verified review
We had tried Henri Willig a few years ago when we were in Amsterdam, so we knew that it was a premium cheese and that we liked it. We were in Rotterdam recently and visited the shop located in the Markthal. The gentleman there was very helpful. We were able to try several different cheeses and choose our favorite. I decided that I wanted to bring home about 10 hunks of cheese as gifts, so the nice man talked with me about shipping. I placed an order when I got home, and the service was excellent. Easy to use website, and we ordered 2 organic and 8 Extra Old Cow Cheese (our favorite). The cheese arrived 2 days later via FedEx. Everyone who I have given the cheese to has enjoyed it as much as my husband and I do. I love being able to share things that we find on our travels with family and friends, and was a grand slam gift. And there might be a few hunks of cheese in my refrigerator that were a gift to my husband and me. We like eating the cheese as part of a charcuterie board, but I’ve heard back from a couple of people, one who has used the cheese in an omelet and one who has made grilled cheese sandwiches with it. I believe I’ll be ordering again.
I made my order on August 19th, 2023 and have YET to receive any update about my order, let alone my order itself. Nothing has been delivered to me and the last I checked, it said that the label has been put on it, but it hasn't even left the facility yet! For someone who was planning on being a long time customer, this is very sad and am not interested in making any orders in the future with poor customer service like this.
It amazes me how quickly my order arrives from The Netherlands to Florida. I have nothing negative to say about this company. The cheese is incredible, the delivery is fast, and any questions are answered promptly.
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Answer by Henri Willig Cheese
Feb 12, 2024
Thank you very much for your kind words! We aim to provide the best service possible and are very glad to hear that we succeeded in doing so. Thank you for your patronage and support!
Henri Willig Customer Care
Feb 19, 2024
Verified review
I very much enjoyed the Gouda Cow Young cheese I tried in Amsterdam. I ordered some along with Aged Gouda which I have not tried. The order came very fast. It is truly a delicious treat.
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Answer by Henri Willig Cheese
Feb 20, 2024
Thank you for your kind review of our Gouda Cow Young cheese! We are so glad you are enjoying it and that the order was received quickly. Here at Henri Willig BV, we strive to deliver the best quality products to our customers. Thank you for your support!
Henri Willig Customer Care
Feb 7, 2024
Verified review
Fast delivery. Great packaging. I'll buy again for sure
(No comments about the quality of the product. I think all people knows about it already...)
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Answer by Henri Willig Cheese
Feb 9, 2024
Thank you for your feedback! We are so pleased to hear that you enjoyed our fast delivery and packaging. We strive to provide our customers with products of the highest quality and are delighted that we can continue to delight you with the quality of our home-made cheese.
Your Henri Willig Team
Feb 12, 2024
Verified review
A bit home away from home
Great communication, fast shipping and last but not least... the cheese is wonderful. We serve the cheese to our B&B guests.
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Answer by Henri Willig Cheese
Feb 12, 2024
Thank you for the kind words about our cheese! We are glad to hear that it enhances your B&B's offerings. We strive to provide the highest quality products and services to our customers.
Henri Willig Customer Care
Feb 13, 2024
Verified review
Perfect cheese, excellent service, and great shipping.
Will come back later.
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Answer by Henri Willig Cheese
Feb 13, 2024
Thank you for your kind words! We strive to provide the best possible cheese and service for our customers, and we're glad you were pleased.
Henri Willig Customer Care
Excellent products, fair prices and speedy delivery. I´ll be back
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Answer by Henri Willig Cheese
Feb 20, 2024
Thank you for your positive feedback! We are delighted to have you as a customer and we appreciate your loyalty.
Henri Willig Customer Care
Mar 4, 2024
Verified review
Excellent product reasonable shipping costs
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Answer by Henri Willig Cheese
Mar 4, 2024
Thank you for your feedback! We are glad that our cow cheese with red pesto, the coconut cheese and the selection of the Henri Willig family line with cow- goat,- and sheepmilk met your expectation.
Henri Willig Customer Care
Feb 28, 2024
Verified review
Great experience, cheese is awesome
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Answer by Henri Willig Cheese
Feb 29, 2024
Thanks so much for your positive feedback! We're thrilled you enjoyed the combimation of 3 cheeses with cow-, goat- and sheepmilk.
Henri Willig Customer Care
Feb 13, 2024
Verified review
Best cheese I’ve had in years!
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Answer by Henri Willig Cheese
Feb 13, 2024
Thank you for your kind words! We are so pleased to hear that you enjoyed our cheese. Many thanks for the great photos.
Henri Willig Customer Care
Mar 5, 2024
Verified review
Yummy cheese, ships fast.
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Answer by Henri Willig Cheese
Mar 7, 2024
Thank you for your positive feedback. We are glad to hear that you enjoyed our goat and sheep cheese and appreciate your support!
Henri Willig Customer Care
Feb 11, 2024
Verified review
VERY Good goat cheese
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Feb 19, 2024
Verified review
Very fast service
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Answer by Henri Willig Cheese
Feb 20, 2024
Thank you for your review. We are pleased that the selection of dutch Henri Willig Gouda was delivered quickly.
Henri Willig Customer Care
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