Henri Willig Cheese - Logo - reviews

Henri Willig Cheese
Reviews:

479 reviews in the last 12 months1,114 total reviews  

4.85
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Feb 14, 2022
The Trustmark indicates trustworthy online retailers.
Henri Willig Cheese fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Sep 16, 2023
 Verified review
We had tried Henri Willig a few years ago when we were in Amsterdam, so we knew that it was a premium cheese and that we liked it. We were in Rotterdam recently and visited the shop located in the Markthal. The gentleman there was very helpful. We were able to try several different cheeses and choose our favorite. I decided that I wanted to bring home about 10 hunks of cheese as gifts, so the nice man talked with me about shipping. I placed an order when I got home, and the service was excellent. Easy to use website, and we ordered 2 organic and 8 Extra Old Cow Cheese (our favorite). The cheese arrived 2 days later via FedEx. Everyone who I have given the cheese to has enjoyed it as much as my husband and I do. I love being able to share things that we find on our travels with family and friends, and was a grand slam gift. And there might be a few hunks of cheese in my refrigerator that were a gift to my husband and me. We like eating the cheese as part of a charcuterie board, but I’ve heard back from a couple of people, one who has used the cheese in an omelet and one who has made grilled cheese sandwiches with it. I believe I’ll be ordering again.

Top negative review

Sep 5, 2023
 Verified review
I made my order on August 19th, 2023 and have YET to receive any update about my order, let alone my order itself. Nothing has been delivered to me and the last I checked, it said that the label has been put on it, but it hasn't even left the facility yet! For someone who was planning on being a long time customer, this is very sad and am not interested in making any orders in the future with poor customer service like this.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Henri Willig Cheese

Filter
Sort by  
Latest first
(435)
Reset
16 hours ago
 Verified review
Very good quality of the products, carefully packaged and delivered on time. Highly recommended.
Report review
2 days ago
 Verified review
Report review
3 days ago
 Verified review
Report review
4 days ago
 Verified review
Report review
6 days ago
 Verified review
Amazing service with great cheese! Highly recommend!
Report review
Answer by Henri Willig Cheese
5 days ago
Thank you so much for your kind words! We are delighted to hear that you enjoyed our cheese and service. We hope to see you soon again. Your Henri Willig Customer Care Team
7 days ago
 Verified review
Report review
8 days ago
 Verified review

Excellent cheeses!

Could not bring back from Europe on my vacation, so I ordered online. Shipping was a bit extreme, but cheese was outstanding! TY.
Report review
Answer by Henri Willig Cheese
6 days ago
Thank you very much for your kind words and for taking the time to share your experience. We are glad that you enjoyed our cheese and we appreciate your patience with the shipping. Hope to see you soon again in one of our shops in the Netherlands, Germany or Austria. Or in our Webshop. Your Henri Willig Customer Care Team
8 days ago
 Verified review

Great products and speedy delivery

Absolutely beautiful cheese. Excellent delivery service.
Report review
Answer by Henri Willig Cheese
6 days ago
Thank you so much for your positive feedback! We are thankful that you enjoy our delicious cheese and appreciate your generous comments about our delivery service. We look forward to your next visit to the Henri Willig webshop or one of our many shops in the Netherlands, Germany and Austria. Your Henri Willig Customer Care Team
9 days ago
 Verified review
Report review
11 days ago
 Verified review
Report review
12 days ago
 Verified review
Report review
Apr 23, 2024
 Verified review
Report review
Apr 23, 2024
 Verified review

Excellent online shopping!

Excellent online shop with fantastic yummy products and quick and safe deliveries!
Report review
Answer by Henri Willig Cheese
Apr 23, 2024
Thank you for your kind words! We are pleased to hear that you enjoyed the goat cheese, the sausage, the honey and all the other dutch delicacies and your delivery experience. Hope to see you soon again in the Henri Willig Webshop. Your Henri Willig Customer Care Team
Apr 22, 2024
 Verified review
Report review
Apr 20, 2024
 Verified review
Report review
Apr 19, 2024
 Verified review
Report review
Apr 19, 2024
 Verified review
Report review
Apr 18, 2024
 Verified review
Report review
Apr 18, 2024
 Verified review
Cheese is very good, but the customer service was horrible. Nobody didn't answer my emails in english and the details when you can collect your products from stores wasn't clear
Report review
Answer by Henri Willig Cheese
Apr 18, 2024
Thank you for your feedback. We apologize for any confusion regarding the customer service and the collection details from stores. We strive to provide excellent customer service and we are continuously improving our services. Your Henri Willig Customer Care
Apr 17, 2024
 Verified review
Report review