Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
Jan 29, 2024
Verified review
Ordering process was quick and easy - delivery was also very quick. Only thing that was confusing was the difference between battery-direct.com and battery-direct.fr. I had previously talked with Valerie Wirth from battery-direct.fr and had intended to order from their, but the battery-direct.com popped up first without me noticing. I guess you are the same company, but it would have been easier to have items shipped from France, since that is where I was living. Instead it appears they came from Germany. I would suggest that the 2 sites be merged, or if order for delivery in France, you forward the order to the local french site, to provide better response. But in either case, I am very happy with the purchase and delivery, and the batteries seem to be working fine in my UPS.
We ordered two battery’s and was send as two shipments and not as one.
One was broken when it arrived. The other one looks like used.
Packaging ups battery like that is not a smart thing to do. Need more protection. Especially if it goes from Germany to the Netherlands
Ordering process was quick and easy - delivery was also very quick. Only thing that was confusing was the difference between battery-direct.com and battery-direct.fr. I had previously talked with Valerie Wirth from battery-direct.fr and had intended to order from their, but the battery-direct.com popped up first without me noticing. I guess you are the same company, but it would have been easier to have items shipped from France, since that is where I was living. Instead it appears they came from Germany. I would suggest that the 2 sites be merged, or if order for delivery in France, you forward the order to the local french site, to provide better response. But in either case, I am very happy with the purchase and delivery, and the batteries seem to be working fine in my UPS.
Report review
Mar 9, 2024
Verified review
Great purchase. Recommended seller.
First time customer here. Will definitely buy here again. Perfect replacement battery for my home UPS. Not original, but I but for less than half the price a great alternative. Instructions and packaging are A-grade. Delivery time 2 days. All things considered, everything was better than expected. So, I yeah, will buy here again.
Report review
Feb 18, 2024
Verified review
Excellent replacement battery for my APC UPS. I opted for the extended 3 year warranty. Fast delivery and friendly correspondence. This is an address I can trust.
Report review
Feb 19, 2024
Verified review
Excellent service. Replied to my email promptly when I had a question. Delivery perfect. Happy with the product. Many thanks.
Report review
Jun 15, 2024
Verified review
the description of that product was good and correct, it fits my APC UPS exactly
Report review
Jan 18, 2024
Verified review
Everything was fine, the only thing you can improve is to deliver to Croatia.
Report review
Jun 20, 2024
Verified review
Super
prompt communication, quick handling and shipping, excellent product quality
Report review
Mar 3, 2024
Verified review
Excellent service. Delivery perfect. Happy with the product. Many thanks.