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bobshop.com/en/
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101 reviews in the last 12 months2,866 total reviews  

4.59
Excellent

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Top positive review

Aug 9, 2023
 Verified review
Hello. Thank you for the opportunity to provide some feedback on my recent BobShop purchase. First, thank you for making these products available - for a very long time. I just saw an add you placed in a sports magazine nearly twenty years ago! Everything worked out very efficiently - and this is greatly appreciated. Particularly as this is an overseas order & delivery. My only real quibble regards the type of items I was focused on for my purchase: primarily the pro team jerseys. My thinking is to emphasize to your customer the very tight fit nature of nearly all of these modern (post year 2020) team kit items. Even the "fan versions" are quite tight for those of us who no longer have (if we ever did) the truly lean, no body fat at all look and shape of the full-time pro cyclist. In short, encourage your customers to truly consider ordering up a size or even two. Particularly of note is this modern look of the very narrow, very tight fit on the bicep area of the upper arm. If I had my druthers, these jerseys that customers could obtain would still have the dimensions of the kit from twenty years ago. The very narrow short sleeve look might be indeed the aero look, feel & function, but it's also not as practical for even quite fit hobby cyclists. It is not overstatement to say it truly pinches the upper arm unless one has a drumstick instead of a bit of muscle. A suggestion - for what it might be worth: See if there is any way to have these jerseys/kit in a more customer-still-friendly size/fit circa year 2000. A tip for you to provide a visual of the type jerseys that I think must surely have MUCH more customer appeal than these current year 2021-2023 ultra-tight jerseys: View the Chris Horner "Butterfly Effect" pro cycling reviews he does on his YouTube channel. Perhaps you already know them - they are quite popular. As you know, he was quite the long-riding pro in the UCI circuit with many different teams; he does not hold back when offering his insights. To my point: Mr. Horner often comments during these videos with a couple of jerseys he wore hanging in the background. Zum Beispiel: A colourful Davitamon one springs to mind from his recent Tour de France 2023 commentaries. (Now - that's a jersey!) Note the shape of these "older" jerseys (though it's truly not that long ago). These were more body-friendly for those of us who are indeed cyclists but don't look like the Frenchman Warren Barguil or the French DSM star climber Romain Bardet - with their truly scarecrow upper bodies. And probably so much more appealing to your average customers. In short, we're not the pros. We might like the colourful kit look, but we need something else - we just don't have the ultra-lean Chris Froome or Jonas Vingegaard torsos. We just don't - and yet even these fan-based jerseys from Santini, Vermarc, Craft, and Co. seem only fixated on that superior world top class body form . I know I've written too much here, but I do this from the perspective of appreciation for what you offer the cycle enthusiasts and race fans. Retro jerseys like the yellow/white/red Saunier Duval Team jersey, Saeco, ONCE, Rabobank, Euskatel, Banesto, Kelme Costa Blanca, Liquigas, and, yes, Gerolsteiner too would be perhaps far more of interest to potential customers. Specifically I don't mean the colours or old team names - though they are truly good. I mean the shape of the garments. I guess I'll put it that way: I'd much rather be considering a purchase of a Gerolsteiner jersey from approx. 2003-4 than these ones of the last five years - though I like the colours indeed of the Danish Quickstep jersey you just provided. Todays modern jerseys with no collar look frankly stupid and completely impractical - the collar keeps the neck from the burn of hot the sun when riding this time of the year, eh? Well, enough of my commentary & thoughts. Most of all thank you for being in business and helping people enjoy a wonderful pastime and hobby. Viele Gruessen nach Deutschland und Baden-Wurttemburg. You truly do live in a wonderful region of the country with the Rhein, Neckar, Speyer, Worms, Schwetzingen and good ole Hockenheim (so sad to see it no longer in use and shortened without those amazingly long and wonderful straightaways in the forest) so nearby. Vielen, vielen Dank. I trust you understand my English, as, no, I would not be able to place this here for you in proper Deutsch. Thank you for providing your cycling products - and making it easy to purchase via your website. MFG, Herr Ward

Top negative review

Mar 26, 2024
 Verified review
I placed my order at the beginning of the month and have not received it yet. I reached out to BobShop is email for help but received no assistance
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Reviews for bobshop.com/en/

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Jun 28, 2023
 Verified review
Speedy delivery!
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Jun 27, 2023
 Verified review
Nothing price was fair and the delivery was fast
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RF
Rob F.
Walsall
Jun 25, 2023
 Verified review
Delivery received safe, sound and earlier than expected, always a bonus! Surprised that I wasn't notified of this as I may have been out... still, not complaining.
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Jun 25, 2023
 Verified review

Returning items could be so much better

There is no return label in the package, which makes it so inconvenient and expensive if you have to return items.
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Answer by bobshop.com/en/
Jun 30, 2023
Please understand that the cost of returns must be borne by you. Since you have to take care of the return shipment yourself, the label of the shipping service provider you have chosen is necessary and cannot be pre-printed.
Jun 22, 2023
 Verified review
My order arrived quickly and was exactly what I was looking for. Would highly recommend Bobshop!
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Jun 20, 2023
 Verified review

Best Side for Cycling

I was very pleased with the service. I will definitely shop again
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Jun 20, 2023
 Verified review
I still haven't received my order and I am waiting to get some answers. You still have my money and I don't have the product. It was returned to you because of an error.
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Answer by bobshop.com/en/
Jun 21, 2023
We are very sorry that you haven't received order yet. Unfortunately our shipping service provider made a mistake. The address was entered correctly and it was also passed on to the shipping service provider correctly. We have claimed the shipment with DHL and our customer service is already in contact with you. We will find a solution.
Jun 18, 2023
 Verified review
Excellent and responsive service !...especially shipping to New York City...Your shipping costs are a bit high in comparison to other online retailers shipping to the USA, but at least I got my items...In contrast, I ordered bibshorts from the Netherlands and the retailer mangled my shipping address so the postal service returned my order to Europe...Though I paid only 10 euros for shipping I haven't received the goods...perhaps you get what you pay for...
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Jun 18, 2023
 Verified review
Ordered items but only 1 was too small but recommended to return the entire order and place an entirely new order on 07/06/23. As of 18/06/23 neither have been received to me or as a return. So no refund which means I am £400 out of pocket with no goods
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Answer by bobshop.com/en/
Jun 21, 2023
You have ordered a set. In order to reach the minimum amount of GBP 140 for the new order we therefore asked you to return the entire set and order a new one. Unfortunately your return ended up in customs which is beyond our control. We can only say that we always process all necessary forms for customs as soon as we receive the information from customs. So we do everything we can to ensure that your return reaches us as quickly as possible.
Jun 15, 2023
 Verified review
They are consistant and reliable
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Jun 15, 2023
 Verified review
Please be aware that when ordering in the uk you WILL be charged customs fees. I placed an order for £228 and got charged £52 customs fees. Also it will not be a 2-3 day delivery. I am still waiting after nearly 2 weeks
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Answer by bobshop.com/en/
Jun 21, 2023
We can understand your frustration about the fees, but would still like to note that we do not have any influence on this. We point out on our homepage that higher fees apply and that you should inform yourself about this in advance: https://www.bobshop.com/en/order-information-uk If a package does not end up in customs, our delivery time of approx. 2-3 working days is correct. We can only emphasise again that we have no influence on whether a parcel ends up at customs.
Jun 14, 2023
 Verified review

Marke Alé Original bekommen

Ich habe ein Trikot der Marke Alé für Radsport gekauft. Wie gewünscht ein Original bekommen und noch Gratis eine große Trinkflasche bekommen. Ich werde versuchen in Zukunft bei BoBshop weitere Artikel zu kaufen
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Jun 13, 2023
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Jun 10, 2023
 Verified review
Thanks a lot for a continuous excellent services been provided by BOBSHOP: Keep going!
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Jun 10, 2023
 Verified review
Fast delivery. Product as described.
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Jun 6, 2023
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Jun 3, 2023
 Verified review
Collection is well presented) Pls, try to fill the “gap” of 3XL size in “jersey” segment
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Jun 1, 2023
 Verified review
Good choices. Fair pricing. Good shipping time
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May 25, 2023
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May 20, 2023
 Verified review
Wow,that was really fast delivery! Thanks so much,takes me back to the mid ‘90’s my favorite team…Mapei 🚴‍♂️
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