www.laco.de/en/Reviews:
150 reviews in the last 12 months980 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Aug 8, 2024
Verified review
Laco was entirely prompt with their response to my email enquiry. I was given precise detail about my intended purchase and the international shipping to my destination country. The dispatch of my watch was conducted earlier than expected. The packaging was done safe and secure. The watch arrived in a beautiful and unique box and zippered case. Overall, the service from Laco was professional and of the highest standard.
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Most relevant negative review
Nov 9, 2023
Verified review
Shipping was terrible.
I had planned on buying another watch, but after paying $60euro for shipping, their chosen carrier kept on returning the package to the depot for almost a week, costing me time. I’d consider buying from them if they didn’t use fedex
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Reviews for www.laco.de/en/
Jan 2, 2024
Verified review
Laco Leipzig Pilot Watch
I hada a great experience. My Leipzig pilot watch was shipped promptly and I received a helpful email reply to an enquiry. Fedex delivered my watch to my door and I love it. It's exactly as I hoped it would be.
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Apr 23, 2024
Verified review
An iconic looking timepiece
I am very pleased with the fantastic watch that I received directly from a company with an incredibly professional attitude and who provided great customer service. Highly recommended by me.
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Answer by www.laco.de/en/
May 7, 2024
Thanks for the kind words and the great picture – your Laco suits you really well!
Jun 23, 2024
Verified review
Laco makes the perfect iconic pilot watch. Both it's entry level and regular versions are great examples and not bad time keepers 🙂. I definitely recommend the company and its watches.
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Answer by www.laco.de/en/
Jul 24, 2024
Thanks for the extraordinarily nice words! We appreciate the positive feedback and are glad that you are this satisfied with our products.
Jun 14, 2024
Verified review
I like Laco's 'classic'/traditional range. Given the popularity of Tudor's Black Bay 54, it'd be nice to see Laco issue some 36mm offerings - basic. e.g. Tokio, Madrid, Monaco.
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Answer by www.laco.de/en/
Jun 19, 2024
Thanks for the great rating and the positive feedback! Did you know we are the only pilot watch company that still manufacturers pilot watches according to the original design specifications set 80 years ago? Keep your eyes peeled for new 'Laco Original' models!
Feb 20, 2024
Verified review
Excellent quality product
I return the product for color issue, but the customer service is very responsive.
Would be better to have a fully automated return/refund workflow :)
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Answer by www.laco.de/en/
Feb 21, 2024
Thanks for taking the time to leave us a Trusted Shops review! We're glad you've had a positive experience with our service. Unfortunately, due to logistical challenges we're not currently able to offer an automated return procedure, but as we continue to grow as a brand we hope to make it happen in the future.
Jun 23, 2024
Verified review
Fast and prompt response from their customer service team. Speedy shipping and watch is beautiful and well made. Website is informative as well. Very happy with my purchase.
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Answer by www.laco.de/en/
Jul 24, 2024
Many thanks for the great feedback! We're glad we were able to live up to your expectations and hope to welcome you again as a customer in the future.
Feb 23, 2024
Verified review
Excellent service...Laco Erbstuck Wien
Excellent service! Ordered Friday delivered Wednesday to Scotland, superb watch....delighted.
Cannot praise the efficient service of Lace and their staff enough. Superb!
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Answer by www.laco.de/en/
Mar 1, 2024
Thanks for the amazing feedback and the great picture! We're glad you're enjoying your Laco timepiece and hope to be able to greet you again as a customer in the future.
Jun 21, 2024
Verified review
Laco watch purchase
Really satisfied regarding the general quality, the finish of the watch and also the packaging.
I would definitely buy another Laco watch again in the future!
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Jun 12, 2024
Verified review
Professionalism and quality
I've been buying watches and straps from Laco for over a decade now. They're very professional and provide an excellent quality of product.
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Answer by www.laco.de/en/
Jun 19, 2024
Thank you very much for the positive review and the great pictures! We're happy to count you among our loyal customers and will be hoping to continue serving you for the decades to come.
Apr 24, 2024
Verified review
Indiscussa qualità dei prodotti Laco (già possessore Laco Augusta 42 mm), ottimo servizio di consegna.
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Answer by www.laco.de/en/
May 7, 2024
Grazie per l'ottima recensione!
Nov 28, 2023
Verified review
Laco Navy Valencia
Seamless ordering, instructions followed perfectly, watch engraved and delivered in perfect time.
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Jun 23, 2024
Verified review
Helpful and smooth delivery
Email service was helpful and order was delivered ahead of the expected timeline.
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Dec 1, 2023
Verified review
Beautiful piece , great value for money. Will definitely order again from Laco
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Nov 26, 2023
Verified review
Historic objects. Accurate website. Personalization options. Reasanoble price.
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Apr 6, 2024
Verified review
Excellent service and a lovely watch. Really fast delivery. 100% recommended.
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Answer by www.laco.de/en/
Apr 8, 2024
Thanks for leaving a Trusted Shops review, it is much appreciated! We're glad you've had such a positive experience, this is what we're hoping to achieve for all our customers.
Nov 6, 2023
Verified review
Would recommend
Easy to follow site. Very swift and efficient delivery. Lovely item
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Jul 2, 2024
Verified review
Oggetto molto bello, comunicazione top, spedizione rapidissima !!!
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Answer by www.laco.de/en/
Jul 4, 2024
Grazie mille per il feedback positivo!
Nov 15, 2023
Verified review
Excellent speed of delivery. Ordered item as expected.
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Jun 16, 2024
Verified review
Looks amazing
Everything very good! Good quality. Looks amazing!
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Answer by www.laco.de/en/
Jun 19, 2024
Thanks for the great feedback and the beautiful picture!
Jun 8, 2024
Verified review
Very fast delivery and fantastic beautiful watch!
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Answer by www.laco.de/en/
Jun 11, 2024
Thanks for the excellent feedback and the great picture! We're happy you're this satisfied with our product.