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Review summary
Customers consistently praise the high quality, craftsmanship, and materials of the watches and accessories, often highlighting the brand's design, historical authenticity, and modern touches as major reasons for their satisfaction. The purchasing and ordering process is described as easy and user-friendly, while fast, reliable, and well-communicated delivery is widely appreciated. Customer service is noted for being responsive, friendly, and professional, and many feel the products offer excellent value for money, especially considering their quality and heritage. Straps and bracelets are generally considered high quality and comfortable. Some customers express concerns about tracking and customs for overseas deliveries, as well as import duties, which can detract from the overall experience. There are occasional mentions of a lack of attention from customer service after issues arise. Additionally, several customers suggest improvements in strap and bracelet sizing, clasp design, and ease of installation, and there are rare mentions of website or payment method limitations.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsLaco Pilot Watches
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Verified
My Aachen watch makes a fine addition to my Rolex and Panerai diver watches. I've always wanted an historic watch for a flyer as during my career in the Royal Air Force of the UK I've had Breitlings. The Laco Aachen is a fine example of the historic flieger and beobachter time piece. A modern homage to a real piece of history. Thank you for creating such a fine watch, I really appreciate your fine workmanship and professionalism. Thank you.
Reply from Laco Pilot Watches
Thank you very much for your wonderful feedback and for sharing this awesome photo. It means a lot to us that, after your career in the Royal Air Force, you chose the Aachen to represent the heritage of the classic pilot’s watch. We’re delighted that its history, craftsmanship and character resonate with you so strongly. We wish you many years of enjoyment with your Laco!
Verified
Laco Genf 2 Bracelet.
I bought a bracelet to seek to elevate the look of my Laco Genf 2. The service was good and delivery was fast.
My only gripes are with the product itself. The bracelet has solid end links which provide a much better fit than hollow end links, however there are no quick release tabs on the spring bars which means installing the bracelet is really difficult owing to the tight tolerances. It took me around 2 hours to install it in the end (at the expense of busting my spring bar tool! ). Not great if I want to swap again in the future.
The bracelet is sized through a pin and collar system. I'm not bothered about this but I'm aware others find it tricky.
My last point I'd raise it about the clasp. It looks nice but it is only a stamped clasp and has only 2 micro adjustment holes. For the money I paid I was really expecting a milled clasp and more micro adjustment holes.
Overall, not bad but definitely room for improvement.
Reply from Laco Pilot Watches
Thank you very much for your detailed and constructive feedback. We’re pleased that you were happy with our service and delivery, and we truly appreciate your technical observations regarding the bracelet, installation and clasp. We’re sorry that fitting the bracelet proved so difficult and will gladly pass your comments on to our product team. If you need any assistance with the bracelet in the future, our customer service team will be happy to help.
Verified
Excellent watch, excellent service
An excellent, modern take on the traditional pilot watch aesthetics, who better to pull it off than Laco? Just before I placed my order the 40 mm case diameter version had been announced, so I had a slight doubt which one to order (my wrist circumference is 18 cm / 7 inch) but in the end I went with the 43 and I never regretted it. It is also worth mentioning that my timepiece arrived well before the estimated date.
Thank you for the excellent experience, keep up the good work, Laco!
Reply from Laco Pilot Watches
Thank you for such a thoughtful and detailed review – and for the fantastic pictures! We're delighted that you trusted your instincts and went with the 43mm, sounds like it was the perfect choice. Thank you for your kind words and your support, we'll keep doing our best to live up to your expectations!
Verified
THE BEST COMPANY
My first purchase on the website, and it was extremely easy. Marcus Ziemer is very attentive in the after-sales process—communication was easy, fast, and efficient. The best team!
Il mio primo acquisto sul sito, ed è stato estremamente facile. Marcus Ziemer è una persona molto attenta nel post-vendita; la comunicazione è stata facile, veloce ed efficiente. La squadra migliore!
Reply from Laco Pilot Watches
Thank you very much for your wonderful feedback. We’re delighted that your first purchase with Laco was so smooth and that Marcus could support you with fast and attentive service. We’ll be happy to pass your kind words on to him and the team!
Verified
This is my second Laco, so that tells you that I liked the previous Erbstück Flieger B so much that I decided to buy the Flieger A.
I especially like the finishing on Laco watches as well as the historical accuracy and provenance.
Of the original 5, in my opinion Laco is the only current manufacturer who makes flieger watches true to the original, size notwithstanding.
The watch was shipped promptly and reached me in Australia within 5 days.
Reply from Laco Pilot Watches
Thank you so much for this thoughtful review – and for your loyalty to Laco! It means a lot that you've chosen a second watch from us, especially after already owning an Erbstück Flieger B. It's wonderful to hear that the watch reached you so quickly in Australia, and we truly appreciate the great pictures as well. Thank you again for your trust – we hope your new Flieger gives you just as much joy as your first!
Verified
Ich komme aus Südkorea.
Ich habe mich für diese Uhr entschieden, weil Laco die absolut einzige Marke ist, bei der man die historische Bedeutung und das wahre Erbe des Fliegeruhren-Designs so authentisch erleben kann. Wie erwartet bin ich mit allem vollkommen zufrieden – von der Verarbeitung über die Qualität bis hin zum Versand.
Ich bin sehr glücklich darüber, eine Uhr von Laco gefunden zu haben, die mich mein restliches Leben lang begleiten wird.
Reply from Laco Pilot Watches
Vielen Dank für Ihre so herzlichen und tiefgründigen Worte, es freut uns außerordentlich, dass Sie in Laco genau das gefunden haben, was Sie gesucht haben: authentisches Erbe und handwerkliche Qualität. Dass Sie uns aus Südkorea erreichen und sich bewusst für eine Laco entschieden haben, ist uns eine besondere Ehre. Wir wünschen Ihnen von Herzen viele schöne Jahre mit Ihrer neuen Begleiterin.
감사합니다!
Verified
Zürich.2 40 Pilot Watches BASIC
I purchased the Zürich.2 40 Pilot basic watch along with an additional black leather strap. The watch came surprisingly quickly, just under a week. Packaging was very good. I love the box, super high quality watch and leather. The watch is also very nice, easy to use and looks beautiful.
A special thanks to Marcus Ziemer, who was incredibly calm, professional, and patient throughout. He answered all my questions thoroughly about watch and shipping and made the entire online order process very smooth. As I was visiting as a tourist, he also assisted me with the VAT refund process, which I really appreciated.
Overall, a fantastic experience — highly recommended!
Reply from Laco Pilot Watches
Thank you so much for this wonderful review! We're delighted that you're happy with your Zürich.2 40 Pilot Basic and the additional strap. A special thank you for highlighting Marcus' work. We'll make sure he receives your kind words. It's great to hear that he was able to assist you so calmly and professionally, especially with the VAT refund process as a tourist – that can be tricky, and we're glad it went smoothly.
Thank you for choosing Laco, and we hope your new watch serves as a lasting souvenir of your time in Germany. Enjoy it, and safe travels!
Verified
I previously order by RedWatch Army for fleigerpro, a scorpion, fleiger pro and fleiger basic, I really like the accuracy and always lower than the provided range. QUALITY! Everything is flawless, even if basic fleiger and no cutting corners for quality.
I wish a more variation other than a fleiger pro, like a dark blue sun burst for and white dials for Scorpion and Koln series, too many black dials on the current series. I wish if can re release on the Olive color options on the fleiger pros
Reply from Laco Pilot Watches
Thank you so much for your detailed feedback and loyalty to Laco – and for sharing those great pictures of your collection! It's wonderful to hear that you've been enjoying multiple models, from the Flieger PRO to the Basic and Scorpion series, and that accuracy and quality have consistently impressed you.
Your wish for more dial variations – like a dark blue sunburst or white dial for the Scorpion and Köln series – is very valuable feedback. We also hear you on the olive options for the Flieger PRO. We'll pass your suggestions along to our product team. Thank you again for your thoughtful input and for being such a dedicated Laco enthusiast!
Verified
The bracelet for my Stuttgart Pro is beautiful. Very well made and works perfectly paired with the watch. There is no micro adjust but it does come with 2 half links so you can get the fit right. I would prefer a deployment clasp or fold over clasp personally over the butterfly clasp but this is what they offer and it's a very nice bracelet.
Reply from Laco Pilot Watches
Thank you for your thoughtful feedback and for the great pictures! We're glad the bracelet pairs so beautifully with your Stuttgart Pro and that the half links helped you get the fit right. We also appreciate your honest thoughts on the clasp. A deployment or fold-over style is certainly something we'll keep in mind for future developments. Enjoy your watch, and thank you for sharing your experience!
Verified
Laco Atacama Quartz UTC
Firstly a absolutely splendid timepiece and top quality. Ordering process very easy with remarkably quick delivery.
Thank you Laco
Just need to save up for one more I am keen on.
Ordered overseas, be mindful of the customs charge, in addition
Verified
Great watch and great service
I’m very happy with my Laco watch. The quality is excellent, the 39mm size fits perfectly, and it looks even better in person. Shipping was fast and everything arrived safely.
A special thanks to Marcel Smolarczyk for the friendly and helpful support throughout the order. I really appreciate it.
Reply from Laco Pilot Watches
Thank you for your kind words, we're delighted to hear that you're so happy with your Laco! It's great that the size, quality, and look all came together perfectly for you. We'll be sure to pass along your thanks to Marcel, he'll be thrilled to hear your feedback. Thank you for choosing Laco, and we hope you enjoy your watch for many years to come!
감사합니다!
Verified
I prodotti sono di qualità e molto affascinanti. Ho già due orologindiblaco e forse ne comprerò altri. mi piace personalozzarli con altri cinturini comprati sempre dal sito. Gradirei delle promo a degli scontinper i clienti registrati sul.sito
Reply from Laco Pilot Watches
Grazie mille per la sua fiducia e per le belle parole sui nostri orologi. Siamo felici che abbia già scelto Laco più volte e che apprezzi anche la possibilità di personalizzare i suoi orologi con cinturini diversi. Grazie anche per il suggerimento relativo a promozioni dedicate ai clienti registrati: lo terremo volentieri in considerazione.
Verified
Purchased a second strap for my 'Munster' watch with the new butterfly clasp. 2 points;
1. Your websites wording on which strap to purchase (width and type) for my watch to fit the clasp is unclear, confusing even. It took a phone call to clarify.
2. The butterfly clasp mated to the normal strap is very much a compromise. The lug of the clasp (controlling the length of the bracelet) pops out of the leather strap hole when putting the watch on and closing the clasp, also the normal strap length is too long, the toe of the strap needing two keepers to keep in place. A strap made solely for use with a clasp normally does not need this.
Reply from Laco Pilot Watches
Thank you for your detailed and constructive feedback, we really appreciate it. You're absolutely right that the website could be clearer when it comes to matching straps with the butterfly clasp, and we apologize for the confusion. We'll work on improving that.
We also hear your concerns about the fit and functionality. The standard strap is indeed a compromise when used with the butterfly clasp, and your point about the lug popping out and the need for extra keepers is very valid. We will share this with our product team to see how we can improve the experience, whether through clearer guidance or a strap designed specifically for the clasp.
Thank you again for your honesty and for your patience. If there's anything we can do to help with your current setup, please don't hesitate to reach out to our customer service team.
Verified
I bought laco bielefeld39 and the butterfly clasps few months ago. I really liked it but I realized that I wanted more. So I sold it for the money to pay the Laco Pro.
Laco Pro is the final destination for flieger watches. I will wear this one forerver
Reply from Laco Pilot Watches
Thank you for sharing your Laco journey – that's a story we really appreciate! It's great to hear that the Bielefeld 39 was just the beginning, and that the PRO now feels like the final destination for you. That's exactly the kind of connection we hope for with our watches. And thank you for the great picture – enjoy your forever watch!
Verified
100% excellence and watch history
Customized watch to celebrate a new pilot license. This is probably one of the brands with the more customization and engraving options, plus one of the iconic luftwaffe pilots' watches manufacturer.
Reply from Laco Pilot Watches
Thank you very much for your wonderful feedback and for sharing the great photos. Congratulations on your new pilot license! We’re delighted that you chose a customized Laco to mark such a special milestone and that our heritage and personalization options made it the right choice for you. We wish you many memorable flights with your Laco.
Verified
Laco의 제품은 저를 실망시킨 적이 없었습니다. 상담은 늘 빠르고 매우 훌륭합니다. 시계기술자의 AS도 마스터 급으로 정말 훌륭했습니다. 다만, 해외배송이라 그런건지는 몰라도 제품 배송 과정이 추적이 안되는 등 해외 소비자들에겐 좀 불안감을 주는 점이 있습니다. 지금보다 배송과정만 좀 더 촘촘하게 공유된다면 더 바랄 것이 없습니다.
Reply from Laco Pilot Watches
소중한 후기와 멋진 사진을 공유해 주셔서 진심으로 감사합니다. 제품과 상담, 그리고 워치메이커의 서비스에 만족해 주셨다니 매우 기쁩니다. 해외 배송 과정의 추적과 안내가 충분하지 않았던 점에 대한 의견도 감사히 받아들이겠습니다. 앞으로 더욱 안심하실 수 있도록 배송 과정의 투명성을 개선해 나가겠습니다. 앞으로도 Laco와 함께 좋은 시간 보내시길 바랍니다.
Verified
Cuxhaven 39
The Cuxhaven has been an amazing watch so far, keeping time comparable to my COSC watch and I love the hand winding ritual that comes with it. The price was also very reasonable even with the upgrades and the watch came very well-packed. The box is great for travel and can even fit two watches when not strapped in. The lume is also very bright and it's easy to tell time at night.
Reply from Laco Pilot Watches
Thank you so much for this fantastic and detailed review and for the great picture! Hearing that your Cuxhaven keeps time on par with a COSC-certified watch is truly wonderful feedback. Thank you for choosing Laco, and we wish you many more amazing moments with your Cuxhaven.
Verified
Everything exceeded expectations -
so happy with the Blue Dial, the Metal Bracelet and the entire ordering experience !! Danke and will definitely plan my next
purchase soon.
Reply from Laco Pilot Watches
Thank you very much for your fantastic feedback and for sharing the great photo! We’re delighted that the blue dial, metal bracelet, and overall experience exceeded your expectations. We look forward to welcoming you back for your next Laco!
Verified
The watch was delivered yesterday. I set it This is a gift that will be given only on April 5, so the test was static and took place in a horizontal position, at a temperature of 18-20 C. When I checked the time after 24 hours, I DID NOT BELIEVE IT. The watch was less than 2 seconds fast. How can someone adjust a Miyota 82S0 to 2 seconds +? Chapeau bas - Laco ! If you're interested in which of your employees was the magician, I can provide the order number. I don't know the watch's serial number. Order number: 80568.I'm very curious to see how the watch will perform in everyday use. Will it be as accurate? Well, I'll have to wait at least a month for an answer. But now, regardless of the outcome, I admire this adjustment. Retired aeronautical engineer - Slawek.
Reply from Laco Pilot Watches
Hi Slawek, thank you so much for your absolutely wonderful and detailed review! Your words truly made our day here in Pforzheim. As a retired aeronautical engineer, your appreciation for precision means even more to us.
We will gladly share your compliments internally with our skilled watchmaking team. They will be thrilled to receive such high praise from someone with your expertise!
We hope the recipient enjoys their gift on April 5th, and we're confident the watch will perform just as admirably in daily wear. Should you ever have any questions, please don't hesitate to reach out.
Verified
The quality and authenticity at a great price. The option for engraving makes this a great watch. The watch is literally a piece of history on your wrist. Beautiful open case that you can spend hours studying the mechanism. Great leather strap.
Reply from Laco Pilot Watches
Thank you for your wonderful review. It was a pleasure to have you as a Laco customer!
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +497231204130
- www.laco.de/en
- info@laco.de
- Pforzheim, DEU
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