Laco Pilot Watches
Reviews:

1,797 total reviews   

4.83

Excellent

1,797 reviews since Aug 29, 2018

5
90 %
4
7 %
3
2 %
2
< 1 %
1
2 %
Trustmark
Valid
Certified since: Sep 27, 2018
laco.de/en/ fulfils all Trusted Shops quality criteria, including
Verified identity
Encrypted data transfer
Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out

Review summary

Customers overwhelmingly praise the high quality, craftsmanship, durability, and attention to detail in both the watches and straps. The classic, elegant, aviation-inspired, and functional design of the watches is admired, with many highlighting the brand's authenticity, historical relevance, and commitment to preserving traditional pilot watch heritage. Customer service is frequently described as responsive, supportive, professional, and helpful. The delivery process is noted for being fast, reliable, and well-communicated. Additionally, customers find the online ordering and checkout process easy, smooth, and user-friendly. Some customers experienced shortcomings with customer service, and a few cited issues with delivery. Several reviews also mention a desire for more strap and bracelet options or improvements in comfort and functionality.

This text was automatically created by an AI system from user reviews.

Was this information helpful to you?

Authentic reviews from real people.

How Trusted Shops prevents fake reviews

ReviewsLaco Pilot Watches

(7)
(1)
(9)
(31)
(416)
Community member 
1 Reviews
 Verified

Fantastic Watch

Fantastic tool watch that I would keep in my collection without replacing it with another watch. Blue sunray dials can often look cheap, but Laco's blue dial seems like it's on a different level. One thing I personally wish is extending the lug width a little bit(maybe to 19mm?). My laco watch has a 37mm case size and the lug width is 18mm. Although flieger tend to have a thinner lug width than other types of watches, and perhaps 18mm isn't that small for a 37mm watch, 18mm strap does feel a bit thin for a male wrist. I would definitely add a watch from laco when the rug width enlarges. Otherwise, I think Laco's build quality is outstanding.

Reply from Laco Pilot Watches

Thank you very much for your detailed feedback. We’re delighted that you appreciate the build quality and especially the blue sunray dial. Your comments on the lug width and strap proportions are very helpful, and we’ll gladly pass this suggestion on to our product team. We’re very pleased to hear that your Laco has earned a permanent place in your collection.
Community member 
1 Reviews
 Verified

A Pilot’s Dream Watch!

I’m absolutely delighted with my Laco watch! The craftsmanship, attention to detail, and timeless aviation-inspired design are simply outstanding. As a professional pilot, I have a special appreciation for authentic pilot watches, and Laco has truly captured the spirit of aviation history. Every time I look at my wrist, these watches bring me genuine pleasure. They have character, heritage, and soul. I’m proud to own a piece of German watchmaking tradition. Thank you, Laco, for creating something truly special!

Reply from Laco Pilot Watches

Thank you very much for your wonderful feedback and for sharing the amazing photo. It means a lot to us that, as a professional pilot, you appreciate the authenticity, craftsmanship and aviation heritage behind your Laco. We’re delighted that the watch brings you such genuine enjoyment and are proud to know it has found such a special place on your wrist.
Community member 
1 Reviews
 Verified

Reloj que es reloj

Que es un reloj que solo funciona como reloj, limpio, claro, fuerte, simple. Está todo ahí, de un vistazo y sin activar ninguna otra función. Desde que llegó lo único que hice es ponerlo en hora y listo. No puedo pedirles nada más, mi experiencia fue perfecta. Desde el punto de vista de un trabajador que no hizo más que buscar y comparar entre muchos otras marcas, para luego decidirme por Laco. Y el otro es para mi hijo que egresa del secundario, al cual quería regalarle algo perdurable, para toda la vida, y Laco me brinda eso.

Reply from Laco Pilot Watches

Muchas gracias por compartir una experiencia tan especial y por las estupendas fotos. Nos alegra mucho que valore precisamente la claridad, sencillez y robustez de su Laco. Y nos honra especialmente que haya elegido otro Laco como regalo duradero para su hijo en un momento tan importante de su vida. Le deseamos a ambos muchos años de satisfacción con sus relojes.
D R
DAVID R.
1 Reviews
 Verified

A new Laco entusiast.

Very happy with the final result. The watch is exactly as I configured it, and the manufacturing and delivery time was faster than expected. My only complaint is that the back engraving looks more like sandblasting than engraving. It's difficult to see at first glance; you have to find the right angle to appreciate it. The green lume is spectacular, undoubtedly one of its strongest features. In short, I'm very pleased with the final result. It's a legendary brand that certainly knows how to create a very fitting tribute to a legendary watch.

Reply from Laco Pilot Watches

Thank you very much for your detailed feedback and for sharing the awesome photos! We’re delighted that your watch turned out exactly as configured and arrived sooner than expected. We appreciate your honest note regarding the visibility of the caseback engraving and will gladly pass this feedback on. We wish you many years of enjoyment with your Laco!
Private profile 
1 Reviews
 Verified

Excellent Pilot Watch with Timeless Design

I am very pleased with my Laco Augsburg 42 Black Automatic. The classic pilot watch design is simple, elegant, and highly legible. I particularly appreciate the authentic German aviation watch heritage, the clean dial, and the overall attention to detail. The 42mm case has a strong presence on the wrist, and the watch offers excellent value for its price. As a suggestion for improvement, an upgraded strap or additional strap options would make the overall experience even better. Overall, I am very satisfied with my purchase and would gladly recommend Laco to anyone looking for an authentic German pilot watch.

Reply from Laco Pilot Watches

Thank you very much for your detailed feedback and for sharing the great photo. We’re delighted that you appreciate the Augsburg 42 for its classic design, legibility, heritage and overall value. We also appreciate your suggestion regarding additional or upgraded strap options and will gladly pass it on to our product team. We wish you many years of enjoyment with your Laco!
Community member 
5 Reviews
 Verified

Muy contento con mi STUTTGART-PRO

Acabo de recibir mi Flieger pro Su apariencia es espectacular.Se percibe una construcción de calidad "alemana" Espero no tener ningun problema con este precioso reloj Lo que me ha decidido entre otras razones por la marca LACO dentro de los relojes flieger, es la impermeabilidad de 20 ATM . Así tengo un reloj para todas la situaciones. El precio es razonable para un reloj de cadidad

Reply from Laco Pilot Watches

Muchas gracias por su detallada valoración. Nos alegra mucho saber que su Flieger PRO le ha causado una impresión tan positiva y que aprecia especialmente su diseño, calidad y resistencia al agua de 20 ATM. Esperamos que disfrute de su Laco en todo tipo de situaciones durante muchos años.
Community member 
1 Reviews
 Verified
My Aachen watch makes a fine addition to my Rolex and Panerai diver watches. I've always wanted an historic watch for a flyer as during my career in the Royal Air Force of the UK I've had Breitlings. The Laco Aachen is a fine example of the historic flieger and beobachter time piece. A modern homage to a real piece of history. Thank you for creating such a fine watch, I really appreciate your fine workmanship and professionalism. Thank you.

Reply from Laco Pilot Watches

Thank you very much for your wonderful feedback and for sharing this awesome photo. It means a lot to us that, after your career in the Royal Air Force, you chose the Aachen to represent the heritage of the classic pilot’s watch. We’re delighted that its history, craftsmanship and character resonate with you so strongly. We wish you many years of enjoyment with your Laco!
Community member 
1 Reviews
 Verified
I absolutely love my Laco Valencia 39. I bought it ~3 months ago. I opted for the movement with a higher power reserve (highly recommended, +55€, "Laco 31", 60 hours vs the standard 42 h). It serves me as an everyday watch; it does a great job in this role. The Laco sales/support team were responsive and provided good advice.
Community member 
1 Reviews
 Verified

Laco Genf 2 Bracelet.

I bought a bracelet to seek to elevate the look of my Laco Genf 2. The service was good and delivery was fast. My only gripes are with the product itself. The bracelet has solid end links which provide a much better fit than hollow end links, however there are no quick release tabs on the spring bars which means installing the bracelet is really difficult owing to the tight tolerances. It took me around 2 hours to install it in the end (at the expense of busting my spring bar tool! ). Not great if I want to swap again in the future. The bracelet is sized through a pin and collar system. I'm not bothered about this but I'm aware others find it tricky. My last point I'd raise it about the clasp. It looks nice but it is only a stamped clasp and has only 2 micro adjustment holes. For the money I paid I was really expecting a milled clasp and more micro adjustment holes. Overall, not bad but definitely room for improvement.

Reply from Laco Pilot Watches

Thank you very much for your detailed and constructive feedback. We’re pleased that you were happy with our service and delivery, and we truly appreciate your technical observations regarding the bracelet, installation and clasp. We’re sorry that fitting the bracelet proved so difficult and will gladly pass your comments on to our product team. If you need any assistance with the bracelet in the future, our customer service team will be happy to help.
Community member 
1 Reviews
 Verified

Excellent watch, excellent service

An excellent, modern take on the traditional pilot watch aesthetics, who better to pull it off than Laco? Just before I placed my order the 40 mm case diameter version had been announced, so I had a slight doubt which one to order (my wrist circumference is 18 cm / 7 inch) but in the end I went with the 43 and I never regretted it. It is also worth mentioning that my timepiece arrived well before the estimated date. Thank you for the excellent experience, keep up the good work, Laco!

Reply from Laco Pilot Watches

Thank you for such a thoughtful and detailed review – and for the fantastic pictures! We're delighted that you trusted your instincts and went with the 43mm, sounds like it was the perfect choice. Thank you for your kind words and your support, we'll keep doing our best to live up to your expectations!
Community member 
1 Reviews
 Verified

THE BEST COMPANY

My first purchase on the website, and it was extremely easy. Marcus Ziemer is very attentive in the after-sales process—communication was easy, fast, and efficient. The best team! Il mio primo acquisto sul sito, ed è stato estremamente facile. Marcus Ziemer è una persona molto attenta nel post-vendita; la comunicazione è stata facile, veloce ed efficiente. La squadra migliore!

Reply from Laco Pilot Watches

Thank you very much for your wonderful feedback. We’re delighted that your first purchase with Laco was so smooth and that Marcus could support you with fast and attentive service. We’ll be happy to pass your kind words on to him and the team!
Community member 
1 Reviews
 Verified

Excellent Service and Fast International Shipping

After about a year of wearing my Laco watch, the strap keeper loop broke, so I decided to purchase a replacement. The shipping from Germany to South Korea took only one week, which was much faster than I expected. I’m very satisfied with the fast delivery and excellent service. Thank you!
Community member 
1 Reviews
 Verified
This is my second Laco, so that tells you that I liked the previous Erbstück Flieger B so much that I decided to buy the Flieger A. I especially like the finishing on Laco watches as well as the historical accuracy and provenance. Of the original 5, in my opinion Laco is the only current manufacturer who makes flieger watches true to the original, size notwithstanding. The watch was shipped promptly and reached me in Australia within 5 days.

Reply from Laco Pilot Watches

Thank you so much for this thoughtful review – and for your loyalty to Laco! It means a lot that you've chosen a second watch from us, especially after already owning an Erbstück Flieger B. It's wonderful to hear that the watch reached you so quickly in Australia, and we truly appreciate the great pictures as well. Thank you again for your trust – we hope your new Flieger gives you just as much joy as your first!
Community member 
1 Reviews
 Verified
Ich komme aus Südkorea. Ich habe mich für diese Uhr entschieden, weil Laco die absolut einzige Marke ist, bei der man die historische Bedeutung und das wahre Erbe des Fliegeruhren-Designs so authentisch erleben kann. Wie erwartet bin ich mit allem vollkommen zufrieden – von der Verarbeitung über die Qualität bis hin zum Versand. Ich bin sehr glücklich darüber, eine Uhr von Laco gefunden zu haben, die mich mein restliches Leben lang begleiten wird.

Reply from Laco Pilot Watches

Vielen Dank für Ihre so herzlichen und tiefgründigen Worte, es freut uns außerordentlich, dass Sie in Laco genau das gefunden haben, was Sie gesucht haben: authentisches Erbe und handwerkliche Qualität. Dass Sie uns aus Südkorea erreichen und sich bewusst für eine Laco entschieden haben, ist uns eine besondere Ehre. Wir wünschen Ihnen von Herzen viele schöne Jahre mit Ihrer neuen Begleiterin. 감사합니다!
Community member 
1 Reviews
 Verified

Zürich.2 40 Pilot Watches BASIC

I purchased the Zürich.2 40 Pilot basic watch along with an additional black leather strap. The watch came surprisingly quickly, just under a week. Packaging was very good. I love the box, super high quality watch and leather. The watch is also very nice, easy to use and looks beautiful. A special thanks to Marcus Ziemer, who was incredibly calm, professional, and patient throughout. He answered all my questions thoroughly about watch and shipping and made the entire online order process very smooth. As I was visiting as a tourist, he also assisted me with the VAT refund process, which I really appreciated. Overall, a fantastic experience — highly recommended!

Reply from Laco Pilot Watches

Thank you so much for this wonderful review! We're delighted that you're happy with your Zürich.2 40 Pilot Basic and the additional strap. A special thank you for highlighting Marcus' work. We'll make sure he receives your kind words. It's great to hear that he was able to assist you so calmly and professionally, especially with the VAT refund process as a tourist – that can be tricky, and we're glad it went smoothly. Thank you for choosing Laco, and we hope your new watch serves as a lasting souvenir of your time in Germany. Enjoy it, and safe travels!
Community member 
1 Reviews
 Verified
The watch is made to my requirements and is excellent. Only setback was the butterfly clasps which has a very shallow groove. When used,the spring bar kept slipping out easily. The groove should be more deeper just like the buckle. Fortunately i was able to use the buckle instead,so the clasps is just left aside.

Reply from Laco Pilot Watches

Thank you very much for your detailed feedback and for sharing the great photos. We’re delighted that the watch itself meets your expectations so well. We’re sorry that the butterfly clasp caused trouble, and we appreciate your specific note about the groove and spring bar. We’ll gladly pass this on to our product team for review.
Community member 
1 Reviews
 Verified

Unbeatable service

It arrived very quickly, even though I requested an upgrade to a different model. The customer service and follow-up via email were incredible, and the watch—needless to say—is beautiful. A piece of history on my wrist.

Reply from Laco Pilot Watches

Thank you very much for your wonderful feedback. We’re delighted that the model change, delivery and communication all went so smoothly. It means a lot to hear that your Laco feels like a true piece of history on your wrist. We wish you many years of enjoyment with it.
Community member 
1 Reviews
 Verified
I previously order by RedWatch Army for fleigerpro, a scorpion, fleiger pro and fleiger basic, I really like the accuracy and always lower than the provided range. QUALITY! Everything is flawless, even if basic fleiger and no cutting corners for quality. I wish a more variation other than a fleiger pro, like a dark blue sun burst for and white dials for Scorpion and Koln series, too many black dials on the current series. I wish if can re release on the Olive color options on the fleiger pros

Reply from Laco Pilot Watches

Thank you so much for your detailed feedback and loyalty to Laco – and for sharing those great pictures of your collection! It's wonderful to hear that you've been enjoying multiple models, from the Flieger PRO to the Basic and Scorpion series, and that accuracy and quality have consistently impressed you. Your wish for more dial variations – like a dark blue sunburst or white dial for the Scorpion and Köln series – is very valuable feedback. We also hear you on the olive options for the Flieger PRO. We'll pass your suggestions along to our product team. Thank you again for your thoughtful input and for being such a dedicated Laco enthusiast!
Community member 
1 Reviews
 Verified
The bracelet for my Stuttgart Pro is beautiful. Very well made and works perfectly paired with the watch. There is no micro adjust but it does come with 2 half links so you can get the fit right. I would prefer a deployment clasp or fold over clasp personally over the butterfly clasp but this is what they offer and it's a very nice bracelet.

Reply from Laco Pilot Watches

Thank you for your thoughtful feedback and for the great pictures! We're glad the bracelet pairs so beautifully with your Stuttgart Pro and that the half links helped you get the fit right. We also appreciate your honest thoughts on the clasp. A deployment or fold-over style is certainly something we'll keep in mind for future developments. Enjoy your watch, and thank you for sharing your experience!
Community member 
1 Reviews
 Verified

Laco Atacama Quartz UTC

Firstly a absolutely splendid timepiece and top quality. Ordering process very easy with remarkably quick delivery. Thank you Laco Just need to save up for one more I am keen on. Ordered overseas, be mindful of the customs charge, in addition

Reply from Laco Pilot Watches

Thank you very much for your wonderful feedback and for sharing those great photos. We’re delighted that you’re so pleased with the quality, ordering process and quick delivery. We also appreciate your helpful note regarding customs charges for international orders. We hope it won’t be too long before another Laco finds its way into your collection!

To Verify Authenticity

Verified Reviews

Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.

Imported Reviews

They are not included in the overall rating. No verification measures have been taken.

Contact

  • +497231204130
  • www.laco.de/en
  • info@laco.de
  • Pforzheim, DEU
Visit website

About

This company has linked Trusted Shops profiles.

Show all profiles