HHV- Logo - reviews

HHV
Reviews:

1,800 reviews in the last 12 months20,409 total reviews  

4.80
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Dec 9, 2014
The Trustmark indicates trustworthy online retailers.
HHV fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

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Top positive review

Nov 21, 2023
 Verified review
Die Platten waren wie beschrieben. Nur leider waren sie nicht gut genug verpackt, so dass zwei Plattencover oben durchstossen waren (bei eingeschweisster Neuware schwer zu verhindern, aber es war auch eine secondhand-Platte dabei und da ist es leicht, die Platte zum Transport aus dem Cover heraus zu nehmen.
HM
Heiko M.
Düsseldorf

Top negative review

Nov 12, 2023
 Verified review
It’s a shame and not professional. I bought a vinyl more than 9 months ago and they waited all these time to told me that he is not available. When I bought this release from 90’s tapes, it was just already new and I’m sure that I’m always in the first to ordered it. Now if I want it I need to pay twice ! Only response that they gave me is a shortage but it is impossible because like I said, I was in the first to ordered it and at this time it was available. Very angry and very poor service from them. They only give me a small voucher code of 10€ ?? Wow I am very happy after bought more than 1000€ of vinyls. Really HHV ?? And last, they must do something for us bonus coins. A system that recognizes the buyer and save and accumulate all the bonus coins we rewarded. Like that we won’t loose anything and it is most fair. Usually I am always happy with HHV but this time I am very angry because I’m sure that they took my vinyl on my order in waiting since 9 month and sell or give to another. When someone paid for, you must take it away from your regular stock and reserve. It is just a respect.
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Reviews for HHV

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Latest first
HJ
May 22, 2023
 Verified review
Fast shipping, steady communication , item as described. Top Seller A +++
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May 22, 2023
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Everything is fine & swift with HHV
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May 22, 2023
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Fast and efficient service
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May 21, 2023
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DD
Daniel D.
Charleroi
May 21, 2023
 Verified review
items in very good shape and delivery as good as possible
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May 21, 2023
 Verified review

simply a great record store with great service

simply a great record store, a great selection in the catalogue, nicely branded packaging and secure, and fast delivery. The price and delivery costs can be better and more competitive depending on demand and supply, but the added bonus is the guarantee provided by Trusted Shop which reimburses the purchase price of the goods in the event of non-delivery or non-refund.
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May 21, 2023
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May 20, 2023
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Very fast, that really counts!
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May 20, 2023
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May 20, 2023
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May 20, 2023
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HHV Delivery

Website kept me fully informed a d updated as to where my parcel was and the expected delivery window which was 100% accurate
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May 20, 2023
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Rien à signaler, j'ai reçu tout les articles. Tout était conforme et colle je m'y attendais
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May 20, 2023
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May 20, 2023
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May 19, 2023
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May 19, 2023
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flawless process
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May 19, 2023
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HA
Henrik A.
Dänemark
May 19, 2023
 Verified review
Well assorted- quick service- value for money
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May 19, 2023
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May 19, 2023
 Verified review
I ordered 2 times. I sent a message for each order. Never got any answer. My 1st order came with a damaged vinyl.
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