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Top positive review
Nov 21, 2023
Verified review
Die Platten waren wie beschrieben. Nur leider waren sie nicht gut genug verpackt, so dass zwei Plattencover oben durchstossen waren (bei eingeschweisster Neuware schwer zu verhindern, aber es war auch eine secondhand-Platte dabei und da ist es leicht, die Platte zum Transport aus dem Cover heraus zu nehmen.
It’s a shame and not professional. I bought a vinyl more than 9 months ago and they waited all these time to told me that he is not available. When I bought this release from 90’s tapes, it was just already new and I’m sure that I’m always in the first to ordered it. Now if I want it I need to pay twice ! Only response that they gave me is a shortage but it is impossible because like I said, I was in the first to ordered it and at this time it was available. Very angry and very poor service from them.
They only give me a small voucher code of 10€ ?? Wow I am very happy after bought more than 1000€ of vinyls. Really HHV ??
And last, they must do something for us bonus coins. A system that recognizes the buyer and save and accumulate all the bonus coins we rewarded. Like that we won’t loose anything and it is most fair.
Usually I am always happy with HHV but this time I am very angry because I’m sure that they took my vinyl on my order in waiting since 9 month and sell or give to another. When someone paid for, you must take it away from your regular stock and reserve. It is just a respect.
12 euro shipping to Netherlands is holding me back in ordering.
Could do with a selection option for compilation LP’s in dance for easy finding stuff.
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May 18, 2024
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Customer's service is pretty good but FeDex delivery service was poor.
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May 18, 2024
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May 17, 2024
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May 17, 2024
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nice
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May 17, 2024
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Records arrived safe and sound. It took like 3 days to give it to FedEx but I got it, weekend was busy I guess. So overall I’m a happy customer
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May 17, 2024
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About My last few orders :
"Preorder" Item was cancelled.
"Curently not available" item not arrived.
One of ordered items not arrived.Thei forgot put in the box !!!!
Did't agree to send new one to Me ???
Packges Late by one and two days !
and so on .................
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May 14, 2024
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May 13, 2024
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May 13, 2024
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May 13, 2024
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May 12, 2024
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Really good service, but would like another option for shipping where I am overseas. FedEx is the most expensive when it comes to import fees not related to taxes or duty.
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