Isabel BernardReviews:
110 reviews in the last 12 months611 total reviews
Good
Top positive review
Feb 10, 2024
Verified review
It was definitely a great experience very fast delivery and an amazing product. The bag has everything I’m looking for in a bag including pockets zips etc. It’s perfect size has a nice soft fabric inside and it’s seems very sturdy and stiff so it won’t loose its shape. The colour is taupe for sure even thou it looks a bit beige on the website. Also the handles stay upright which can be a little annoying but I suppose it’s something to get used to. I really like this bag and I will highly recommend it.
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Top negative review
Feb 26, 2024
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Before I bought I came here to read the reviews and decided to take the risk.
Bought 2 items with the first no problems.
The second it’s been a nightmare, they don’t reply to emails, only phone calls.
The courier lost my package, I had to write a form that I didn’t get it, waited 15 days until they send again and the onus is on the buyer to solve the seller problem.
They took so long to solve the problem now my ring size isn’t available anymore so I’ll have to pay for getting to my size this side.
Still waiting to see if the ring arrives this time around.
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Reviews for Isabel Bernard
Feb 21, 2024
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They colours on items i have bought from them is fairly accurate though not exact. I also like that they deliver quickly.
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Jan 21, 2024
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Item was delivered promptly. Quality is only OK, wouldn't have been at all happy if I had paid full price for the item.
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Jan 14, 2024
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I like the bag but shipping to UK costs are higher than anticipated due to BREXIT.
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Jan 24, 2024
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Très jolie.. Rien à dire 👌
Juste un numéro 55 tour du doigt !?
Merci 🌹
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May 2, 2023
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J'ai aimé le soin apporté à l'emballage de ma commande. J'ai apprécié la rapidité de réception du colis.
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Oct 4, 2023
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objednala som si prvy krat a som spokojna ...
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Answer by Isabel Bernard
Oct 6, 2023
Je pekné čítať, že ste spokojní so svojou prvou objednávkou u nás! Vždy sa snažíme poskytnúť pozitívne skúsenosti všetkým našim zákazníkom a vaša spätná väzba je v tomto ohľade veľmi cenná. Veľmi vám ďakujeme, že ste si nás vybrali, a dúfame, že vás v budúcnosti privítame pri ďalších nákupoch! ^HJ
May 15, 2023
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Fine
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Dec 27, 2023
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Nov 20, 2023
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Answer by Isabel Bernard
Nov 22, 2023
Dank je wel voor je beoordeling! We waarderen je feedback en zijn blij om te lezen dat je tevreden bent met je ervaring bij ons. Als er nog iets is waar we aan kunnen werken om je volgende ervaring nog beter te maken, aarzel dan niet om ons dat te laten weten. We staan altijd klaar om te helpen en streven ernaar om onze service voortdurend te verbeteren. Bedankt voor je steun! ^HJ
Oct 30, 2023
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Answer by Isabel Bernard
Oct 31, 2023
Obrigado pela sua avaliação! Agradecemos os seus comentários e estamos felizes por ler que ficou satisfeito com a sua experiência connosco. Se houver mais alguma coisa em que possamos trabalhar para tornar a sua próxima experiência ainda melhor, não hesite em nos informar. Estamos sempre prontos a ajudar e esforçamo-nos por melhorar continuamente o nosso serviço. Obrigado pelo vosso apoio! ^HJ
Jul 20, 2023
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Jul 4, 2023
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