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Top positive review
Feb 10, 2024
Verified review
It was definitely a great experience very fast delivery and an amazing product. The bag has everything I’m looking for in a bag including pockets zips etc. It’s perfect size has a nice soft fabric inside and it’s seems very sturdy and stiff so it won’t loose its shape. The colour is taupe for sure even thou it looks a bit beige on the website. Also the handles stay upright which can be a little annoying but I suppose it’s something to get used to. I really like this bag and I will highly recommend it.
Before I bought I came here to read the reviews and decided to take the risk.
Bought 2 items with the first no problems.
The second it’s been a nightmare, they don’t reply to emails, only phone calls.
The courier lost my package, I had to write a form that I didn’t get it, waited 15 days until they send again and the onus is on the buyer to solve the seller problem.
They took so long to solve the problem now my ring size isn’t available anymore so I’ll have to pay for getting to my size this side.
Still waiting to see if the ring arrives this time around.
It was definitely a great experience very fast delivery and an amazing product. The bag has everything I’m looking for in a bag including pockets zips etc. It’s perfect size has a nice soft fabric inside and it’s seems very sturdy and stiff so it won’t loose its shape. The colour is taupe for sure even thou it looks a bit beige on the website. Also the handles stay upright which can be a little annoying but I suppose it’s something to get used to. I really like this bag and I will highly recommend it.
Report review
Feb 13, 2024
Verified review
Fast delivery, big choice to buy.
Now I'm waiting for my monet to get back becauce the ring dind't fit.
Report review
Feb 11, 2024
Verified review
Delivery was on time. Item was exactly as pictured and described.
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Feb 9, 2024
Verified review
Très bonne qualité suis satisfaite pour le moment. Merci
During the busy holiday season, the post did not deliver my package. Isabel Bernard customer service helped me through the process and made sure I was helped and still got my delivery.
I give 100% stars to this business (it was my first order) for their help, beautiful quality products and great webshop to go through.
These are the little things, that make a customer come back
Thank you very much!
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