Isabel BernardReviews:
107 reviews in the last 12 months612 total reviews
Good
Top positive review
Feb 10, 2024
Verified review
It was definitely a great experience very fast delivery and an amazing product. The bag has everything I’m looking for in a bag including pockets zips etc. It’s perfect size has a nice soft fabric inside and it’s seems very sturdy and stiff so it won’t loose its shape. The colour is taupe for sure even thou it looks a bit beige on the website. Also the handles stay upright which can be a little annoying but I suppose it’s something to get used to. I really like this bag and I will highly recommend it.
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Top negative review
Feb 26, 2024
Verified review
Before I bought I came here to read the reviews and decided to take the risk.
Bought 2 items with the first no problems.
The second it’s been a nightmare, they don’t reply to emails, only phone calls.
The courier lost my package, I had to write a form that I didn’t get it, waited 15 days until they send again and the onus is on the buyer to solve the seller problem.
They took so long to solve the problem now my ring size isn’t available anymore so I’ll have to pay for getting to my size this side.
Still waiting to see if the ring arrives this time around.
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Reviews for Isabel Bernard
Jan 27, 2024
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VB
Venus B.
Heidelberg
Jan 21, 2024
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Dec 21, 2023
Verified review
The handbag is absolutely stunning!! I purchased the Femme Forte Heline and originally wanted it in black but it was out of stock so I ordered the green instead because I don’t have any color bags. I am just so pleased! The color is more beautiful than on the website and the handbag is just gorgeous! I will wear often and feel special that I have a bag that you do not see often in USA. Thank you for the wonderful service!
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Answer by Isabel Bernard
Dec 26, 2023
How wonderful to hear that you are so happy with your purchase of the Femme Forte Heline handbag! It's always fun to find something unique and wonderful, especially when it's out of the ordinary. It seems that the green color was a pleasant surprise and that you really appreciate the bag. We appreciate your positive feedback and are glad we were able to provide you with great service. If you are looking for more special items or have any questions in the future, please do not hesitate to contact us. Enjoy your new bag and wear it with pride! ^HJ
Jan 12, 2024
Verified review
Very helpful customer service
During the busy holiday season, the post did not deliver my package. Isabel Bernard customer service helped me through the process and made sure I was helped and still got my delivery.
I give 100% stars to this business (it was my first order) for their help, beautiful quality products and great webshop to go through.
These are the little things, that make a customer come back
Thank you very much!
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May 31, 2023
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The products have a simple classic style to them. It's fantastic that there are options to buy accessories in the same material and colour. Delivery is prompt and reliable. I have 4 IB products now and I I tend to keep collecting, as the quality and style are wonderful.
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Sep 9, 2023
Verified review
Love
I love how the bag arrived and everything was just like the pictures on the website. In my opinion the best thing about the bag is all the pockets to keep everything organised.
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Answer by Isabel Bernard
Sep 11, 2023
We're delighted to r ead that your bag arrived just as expected and that you appreciate the organization it provides with its various pockets. If you have any more thoughts to share or if you ever need assistance in the future, feel free to reach out. Enjoy using your new bag! ^HJ
Oct 6, 2023
Verified review
Fast delivery and high quality
Delivery in just 3 days, very high quality bag, the same as on the images. Really happy with my purchase and will consider buying another bag for next year:)
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Answer by Isabel Bernard
Oct 9, 2023
It sounds like you had a great shopping experience! Fast delivery and high-quality products, especially when they match their online descriptions, can indeed make online shopping delightful. Thank you for sharing your positive feedback, and it’s wonderful to read that you’re considering making another purchase in the future! Enjoy your new bag! 🛍️😊 ^HJ
Jul 15, 2023
Verified review
Just perfect!
Quick delivery, not the next day, but quick enough. Bought several (ear)rings past 6-7 months (rivoli collection) and they’re all just perfect! Love them!
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Oct 19, 2023
Verified review
Such beautiful shoes! Really well made and the packaging is beautiful as well. Will be a regular customer, thank you so much
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Answer by Isabel Bernard
Oct 24, 2023
Thank you for your positive feedback! We are happy to read that you are so pleased with your purchase and the packaging. It's always nice to know that our customers are satisfied. We look forward to serving you again in the future. Enjoy your shoes and thanks for choosing us! ^HJ
May 18, 2023
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Excellent
Everything was packed very neatly. High quality product and good finishing touches. Happy with my purchase.
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Dec 22, 2023
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Snelle levering, mooi product. Had is chiqueker ingepakt mogen worden. Niet in een plastic zakje.
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Answer by Isabel Bernard
Dec 26, 2023
Dank je wel voor je feedback. We zijn blij dat je tevreden bent met de snelle levering en het mooie product. We zullen zeker rekening houden met je opmerking over de verpakking. Het is belangrijk voor ons om onze producten op een aantrekkelijke manier te presenteren en de verpakking speelt daarbij een rol. Als je in de toekomst nog meer producten bij ons bestelt, hopen we dat de verpakking aan je verwachtingen zal voldoen. Als je verdere vragen of opmerkingen hebt, aarzel dan niet om contact met ons op te nemen. We staan altijd klaar om te helpen. Bedankt voor je feedback! ^HJ
Dec 27, 2023
Verified review
Fantastic quality product, quick delivery and beautiful packaging. Already ordered another item.
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Jun 11, 2023
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High quality and service quranted
Very nice leather products and Gold Jewellery. I’m really a big fan of her line.
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Jul 13, 2023
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quick and neat delivery. Pretty jewelery ! I'm delighted with my bracelets
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EV
Eef V.
Amsterdam
Jun 20, 2023
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Great!
Super fast delivery and beautiful earring and not overpriced!
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Nov 23, 2023
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Nice jewelry ,good quality, quick delivery. Perfect !
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Answer by Isabel Bernard
Nov 24, 2023
How great to read from you! We are delighted that you like our jewelry and are satisfied with the good quality and fast delivery. We always strive to provide high-quality products and efficient service. If you need more jewelry or other items in the future, we are ready to serve you again. Thank you for your positive feedback! ^HJ
BS
B. S.
Düsseldorf
Sep 7, 2023
Verified review
Beatiful items-quick delivery-very nice service.
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Answer by Isabel Bernard
Sep 7, 2023
Thank you for your positive feedback! We're glad to read that you're satisfied with the items, delivery, and service. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your beautiful items! ^HJ
Aug 3, 2023
Verified review
Everything was perfect. Package sent quickly
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Answer by Isabel Bernard
Aug 4, 2023
Thank you for your review. We are happy to read that you are happy with your new style item! See you at Isabel Bernard! ^HJ
Jun 14, 2023
Verified review
Very quick delivery, packaged very well
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Jul 25, 2023
Verified review
Everthing was well
Fast delivery, wonderful jewellery
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