bresser.de/en/
Reviews:

2,221 total reviews   405 reviews in the last 12 months

Review summary

Customers frequently praise the fast and reliable delivery, with many satisfied by the condition in which their orders arrive. Product quality is widely recognized for its durability and strong performance. Customer service is generally considered attentive, responsive, and professional, and effective problem resolution and after-sales support are valued by many. Communication is often highlighted as clear and informative, and several customers appreciate careful packaging. However, some customers have concerns about damaged packaging and certain delivery partners. A minority report issues with specific products or a lack of clarity in product descriptions. Delays and language barriers occasionally affect customer service and communication. Packaging quality receives mixed reviews, with complaints about oversized boxes or insufficient protection, and some customers note delays or incomplete fixes in problem resolution.

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Reviewsbresser.de/en/

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Community member 
2 Reviews
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Innovation comparing with my previous Bresser weather station.
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1 Reviews
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5 Reviews
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Very happy with my purchase at Bresser :) And overall very happy with the Bresser telescope I have bought. Topp quality!
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1 Reviews
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3 Reviews
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2 Reviews
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Very good service!
K K
Kenneth K.
5 Reviews
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2 Reviews
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1 Reviews
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1 Reviews
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Efficient !

Good level of communication for shipping follow-up. Ordering easy on site.
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1 Reviews
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1 Reviews
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Amazing lightweight scope, easy to mount, not front heavy. Only in case of putting on AZ4 alt az- it is necessary to change the original dovetail. The scope provides very sharp image and even on the sun surface with filter (white solar) I could see the difference against chinese ed/apo´s. Briliant tight stars, true color images, splits tight doubles like pi aquilae very easily at 230x. Image very sharp at hight magnification and stars still very concentric, brilliant and crisp against dark bacround. No false color on Vega. Top performance for a doublet. Top accessories. And very fast delivery!
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1 Reviews
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All for my complete satisfaction.
Community member 
5 Reviews
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10/10 👍🏻
Community member 
1 Reviews
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Great delivery and product, not so transparent info on website and in assembly manual

Tracking and delivery was smooth. The product is undamaged and beautiful. However I'm missing general information of the assembly manual, it wasn't clean at first that the manual describes two similar model. I was so anxious that i might have an additional diagonal mirror piece but then I realized that it was the other model the manual was talking about... The product also arrived with both mirrors misaligned and it's terrible that the product doesn't have a label or info on the website what's exactly the issue with the product, just a general description of what refurbished means. It would be more transparent if you told me the mirrors are misaligned. Other than that we could set them up, the product works great and I'm definitely happy that i bought an undamaged product without any pieces of it missing for half them price. Thanks for packing it normal and safe.
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1 Reviews
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Great experience

I have a 10" dob from Bresser for some years now and recently bought a pair of Pirsch 10x50 ED binoculars and couldn't be happier. Great optics, hard to beat at that price point. All bought online, quite responsive website, easy to activate warranty, fast postage and easy communication.

Reply from bresser.de/en/

Dear Customer, Thank you very much for your positive feedback. We are delighted to hear that you have been enjoying your 10" Dobsonian for years and that your new Pirsch 10x50 ED binoculars are meeting your expectations just as well. It’s great to know that our optics and value convinced you. We also appreciate your comments regarding the online purchase process, warranty activation, and communication. We are pleased that everything went smoothly for you. Kind regards, Your Bresser Team

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