bresser.de/en/
Reviews:

439 reviews in the last 12 months1,464 total reviews  

4.72
Excellent

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Top positive review

Dec 22, 2023
 Verified review
Nice GoTo telescope from Bresser. It was a nightmare setting it up but turned out to be a faulty control unit. Bresser organised return and replaced the controller very quickly. Great service. Now functions perfectly. Tripod needs more weight to reduce vibrations. Optics are clear and sharp. Controller holder position is awkward. Uses batteries really quickly so a power pack or mains transformer is better. As a beginner to astronomy it’s ideal.

Top negative review

Dec 14, 2023
 Verified review
I recently purchased a Bresser professional rain gauge. The order was delivered on time. However, I must make some criticisms of the equipment. 1 - The radiation shield does not fulfill its function very well and the temperature difference measured in the shade and with sun exposure is quite high and exceeds 4ºC. Apparently it has insufficient ventilation and spacing between "plates", the white paint used should be different (and possibly the use of black paint inside). 2 - The inclination of the walls of the rain gauge cone could be improved. 3 - The lack of higher edges at the top of the rain gauge cone reduces the accuracy of the measurement whenever heavy rain occurs (the drops bounce off the walls of the rain gauge) 3 - The absence of a filter and anti-bird thorns in the rain gauge means cleaning has to be more regular. 4 - It is not understood why they use a thermometer instead of a thermo-hygrometer. 5 - A bubble level should be included in the rain gauge and information for this need in the instruction manual. Incorrect leveling causes the weighbridge to malfunction! I bought the equipment on sale, but I don't think it's worth the €79 originally ordered. Still, I think it's an interesting instrument for measuring temperature in the shade or at night (where measurements are much more rigorous) or for measuring precipitation (as long as it's not too strong).
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Reviews for bresser.de/en/

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Latest first
May 30, 2023
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Fast shipping

Clear information. Good price and very fast shipping.
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May 30, 2023
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May 28, 2023
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For Bresser 5 stars! For the product 1 star. Suction caps no good … product arrived with little marks on the brushed aloy rimm
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Answer by bresser.de/en/
Jun 13, 2023
Thank you for your review regarding Bresser. We are pleased to hear that you are happy with our service but sorry that your product arrived with some damage. At Bresser, we take great pride in providing products of the highest quality and will always strive to provide the best possible customer experience. We value your feedback and thank you for taking the time to share it.
May 28, 2023
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Great products and very fast delivery
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May 26, 2023
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May 26, 2023
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May 26, 2023
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May 26, 2023
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Artikel was meteen gekoppeld aan het station. en werkte goed
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May 24, 2023
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No customer service available

Bresser don't provide active customer service - my product is not working properly and now I have to wait for an email response. Dreadful customer service
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Answer by bresser.de/en/
Jun 19, 2023
Thank you for your detailed review. We appreciate your feedback and are sorry to hear that you have not had the experience you were hoping for when it comes to customer service. At Bresser, we strive to make sure that all of our customers are satisfied with their products and experiences. We take pride in providing a high quality of customer service and doing our best to address each individual customer's needs in a timely manner. Thank you once again for taking the time to share your feedback with us - it is invaluable to us as we continue to make improvements.
May 23, 2023
 Verified review
Good quality
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May 22, 2023
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First impression is excellent. High quality os visible. Surprisingly quick reaction to my purchase order. The delivery in two days!
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FS
Fergus S.
Castlebar
May 16, 2023
 Verified review
Bresser kept me updated on the status of my order. Goods arrived on time and well packaged.
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May 15, 2023
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May 14, 2023
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Good and quick delievery
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May 10, 2023
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Quality products, fast delivery.
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May 7, 2023
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Perfect product and delivery
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May 7, 2023
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May 5, 2023
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Ed

Products are of great quality, delivery is fast, and support response is quick and supportive - I had some issues with previous telescope, and they helped without problems, thats why I returned and purchased more stuff knowing that in problematic situation I can count on Bresser.
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May 4, 2023
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Apr 29, 2023
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Statief

Perfect aangekomen geen klagen
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