Review summary
Customers are highly satisfied with the high quality, freshness, and authentic taste of the cheeses, frequently stating they surpass supermarket offerings. The large and diverse selection allows customers to try rare, international, and specialty cheeses, which is greatly appreciated. Customer service consistently receives praise for its responsiveness, friendliness, and effective problem-solving. Additionally, careful and secure packaging, including vacuum sealing and cooling packs, is valued for preserving product quality. The website is generally regarded as clear and easy to use. Some customers have experienced delivery delays or issues with couriers and suggest improvements in these areas. While most are pleased with the packaging, there are reports of cooling effectiveness issues during hot weather, with suggestions for additional cooling packs. A few customers also recommend enhancements to website navigation and better product filtering.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsGoudaOstShop.se
(115)
(38)
(103)
(607)
(5811)
Cross-market review
Verified
Cross-market review
Hello! Ordered 4 types of cheese!
Hello, I am a bit disappointed with the first order! The package did not arrive! The address was not correctly labeled! The package then went back! I then wrote an email and pointed it out! The package then arrived later! Unfortunately, the cooling packs were no longer cool! The cheese was lukewarm! I then opened 2 types and the green pesto cheese was already running out and the walnut cheese too! I have put the other two in the fridge for now! I am really disappointed 😞 I wanted to cut the cheese, not spread it 🤨 I have therefore only given 3 stars ⭐️!
Automatically translated from German
Cross-market review
Verified
Cross-market review
First-rate quick delivery !!
First-rate quick delivery
They have I don't know how many types of cheese
And you can order as much as you like
I had Old Amsterdam now and the funny thing is it comes from Huizen where I live because there is Westland cheese.
Delicious cheese by the way
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
Order No. 1300313831 — The products so…
Order No. 1300313831 — The products arrived with a break in the cold chain after a delayed DPD delivery (6 days instead of 3-4). Cheeses unsuitable for consumption upon receipt.\n\nHowever, Walter Peters' reaction was exemplary: immediate acknowledgment of the issue, no disputes, full refund of €35.80 (products + shipping costs) obtained the same day without any resistance.\n\nIt is rare to see such responsive and honest customer service. Trust is maintained. I recommend it.
Automatically translated from French
Verified
Hej, you cheese is excellent and it’s great to be avled ti order directly from you. The only my nus is the delivery. I’ve tried most of the options and it always ends up to that i go to the terminal for pickup. It would be great of there was an option that i can choose that is pickup at a delivery point/local post Office close to my address. E.g. DHL sends an alert that they will come but not any time frame. For me who works away from home this does not work.
Regards
Ingrid
Cross-market review
Verified
Cross-market review
Completely satisfied!
I really appreciated the quick response from customer service regarding the address change and the immediate delivery. The cheese is super tasty and well packaged. I also found the practical cheese paper very helpful. I’ll gladly order again, thank you very much!
Automatically translated from German
Cross-market review
Verified
Cross-market review
Lækkert, økologisk og nemt
Jeg har nu bestilt og modtaget mange forskellige økologiske oste og de har alle været lækre. Bestilling og levering er det nemmeste. Osten kommer allerede få dage efter bestilling og fragten er billig!
Kun varme anbefalinger herfra
Cross-market review
Verified
Cross-market review
Best online cheese shop I know
Ordered from the cheese shop again and everything went perfectly once more.
The selection is huge and everyone finds the right cheese there.
The order itself, the payment, and the delivery are great.
I will continue to order there!
Automatically translated from German
Cross-market review
Verified
Cross-market review
I especially liked that they took up my case with DHL and personally replied to my email. That rarely happens! Yesterday afternoon the cheese arrived and I looked at it immediately. Everything is great. I've even already tried the salt-free Gouda. I even liked it!
Automatically translated from German
Cross-market review
Verified
Cross-market review
Order delivered super fast and correctly; cheeses vacuum-packed and cool. Really great. I found the search on the website a bit challenging. If you already know what you want, it's fine. If you're searching, you might remain searching for quite a while. A filter to search by desired taste might be a good addition, although taste is naturally harder to filter than a country of origin.
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
low-salt / low-sodium cheese
It is a challenge to find low-sodium cheese, except for the low-sodium cheese that the Gouda cheese shop itself offers. I personally appreciate Maaslander cheese in terms of taste. Low-salt and very flavorful. I still have to taste the Emmental cheese. An overview of low-sodium cheese on the website would be very helpful.
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
The cheese is of very high quality and has a great taste, all varieties as described. It arrived well chilled, thanks to cooling bags, within the announced delivery time.
Absolute recommendation for this shop and for everyone who loves cheese as much as we do.
Automatically translated from German
Cross-market review
Verified
Cross-market review
Best Quality
Quality, selection, fast delivery well cooled, nuts in the plastic box better wrapped in paper so that the box is not damaged by the quantity of cheese and cool packs when the packages are thrown. Great service, I love to order over and over again.
Automatically translated from German
Cross-market review
Verified
Cross-market review
Delicious cheese.
Placed the order on Sunday. Asked if it was possible to deliver on Wednesday. Got it delivered neatly on Wednesday. You could see that attention was paid to my request because the invoice was included and my request was emphatically underlined. Great that this is possible!
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
Best Service
Best service! Unfortunately, there was a misdelivery with my shipment, which can happen at any time. However, this error was immediately rectified after a brief feedback from me, with an apology and a new delivery. On the contrary, I was allowed to keep the incorrectly delivered goods. I find this not to be taken for granted nowadays and am glad that such dedicated companies still exist. Any time again.
Automatically translated from German
Cross-market review
Verified
Cross-market review
It is excellent, but for me in Graz it is super excellent. Always top quality for quite a long time. There was once a small issue, which was not the fault of the cheese shop, and it was resolved not to 100 but to 1000%.
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
Excellent service
I have only placed an order twice and am more than satisfied. The cheese is excellent, excellently packaged, and fresh. So full marks for that. There was a mix-up with one type of cheese on the second order. This is not a criticism, it can happen. I received a prompt response with an apology and information that the missing cheese type will be delivered free of charge on the next shipping date. The service is also impeccable and courteous. I will gladly place further orders if needed.
Automatically translated from German
Cross-market review
Verified
Cross-market review
Fast delivery and customer friendly
Fast delivery, well cooled, as always delicious, fresh cheese.
There was a " small " damage issue in this delivery.
The customer complaint management is really very friendly, timely and customer-oriented.
Thanks again for that.
All the best and see you soon.
Automatically translated from German
Cross-market review
Verified
Cross-market review
I am impressed by your Dutch cheese. In our supermarket, there is no such fresh and delicious cheese. That's why I will return to this cheese shop. Thanks also for the good packaging; this is why the cheese arrives undamaged in Cologne. The cheese paper is also very practical.
Automatically translated from German
Cross-market review
Verified
Cross-market review
Reliable shop with delicious cheeses
The website is excellent and well-organized. The only downside is the speed at which things are done. Taking it slowly works well. The cheeses are neatly arranged so you can easily find the right cheese. These cheeses are also of good quality and flavorful. Add to that the nice prices and easy delivery and you're set. I've been buying my cheeses here for a while (even when I lived in Austria) and will continue to do so......
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
Great selection and hassle-free, fast delivery
The cheese varieties are very diverse, sometimes quite unusual, and all those ordered so far tasted very good.
The last delivery arrived quickly and in good condition despite the extreme heat, with still satisfactory cooling.
Automatically translated from German
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Cross-market reviews
Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Local score
4.70
Excellent647 total reviews335 reviews in the last 12 months
Contact
GoudaOstShop.se
- +31341427502
- www.goudaostshop.se
- info@goudacheeseshop.com
- Harderwijk, NLD
About
GoudaOstShop.se
Goudaost och annan holländsk ost är berömda för sin utsökta, salta smak och deras fasta textur. Nu kan du beställa din favoritgoudaost online! Denna webbutik har ett stort urval av ostar och ostproduk...
This company has linked Trusted Shops profiles.