Topdrinks.dk

Reviews:

I ordered a number of bottles. Two of them turned out to be broken upon delivery due to very poor packaging, it would seem. I filed a complaint, asking to have the two bottles sent to me. I was only offered a refund. I am used to better service from most other webshops, that I do business with. They would have re-sent me, what I had ordered, instantly.

The website didnt tell which of the addresses was the delivery address and which one was the invoice address, which caused me to mix up the recipient and the sender. Writing topdrinks on mail didnt help as they couldnt change it for me. Bad customer experience

Unprofessional to the extend of been cheaters. If stop ignoring me and you don't refund my money I will suggest that you try and become honest and don't cheat your costumers.

The website promised a present/gift with the bottles, but there wasnt anything at all when i got my order. False advertising is illegal i Denmark but not in Holland apparently

A Dutch company with a Danish backdrop, which, until problems arise, is also with English and not only Dutch - but the Danish is gone - and with a telephone system, where a customer with a problem ends up giving up. I would "just" claim over a leaking Genever bottle! So after a few emails, I have given up my complaint + the company!

I haven’t received my order, how can I give it more than 1 star? Was supposed to arrive yesterday but I’ve heard nothing

As said fair , but the way products are packed are questionable, maybe even a bit weak….

The drinks came after a few days but some of it were broken in transportation. I asked for replacement of the bottles that where broken and they would only give me a 10% discount on next delivery- as if I’m gonna make another order with them…

Unfortunately my first experience with this shop was not Great. They Send wrong item In the order, and when contacting customer service about it, they were not willing to send a replacement for the wrong item.

Hvis ikke, det lige havde været for PostNord, så havde det sikkert været okay. Min pakke er landet i Taulov den 4/3-24 og idag fredag den 8/3-24 er den stadig ikke leveret. Jeg skal bruge pakken den 9/3-24 🙈

The delivery time is not 2-4 days as promised, but a whole week, and that is too long if you are planning events with the goods ordered.

I made a ordrer but newer received it and the money is withdrawed from my bank account! Not good enough - at all!

I had to refuse acceptance of delivery, as there was broken bottle that had leaked through. on the positive side, they gave me 10 % discount on next order, but I have to make a new order, they cannot just resend this.

The order is easy. Page easyJet to use. U ALREADY TOOK MY MONEY. BUT I HAVE NO RUM. AND I CANT TRACE IT.

det ville være rart at kunne afbestille hele sin ordre, når I alligevel ikke kan levere alt man har bestilt. Eller få mulighed for at vente med at modtage sine varer til I har alt (også selvom der står at varen er på lager når man bestiller!) Desuden er det møgirriterende at man skal rykke for sit tilgodehavende for de varer man har bestilt og betalt, men ikke fået, venter stadig, efter to rykkere, måtte også rykke ved forrige bestilling. Finder et andet firma.

Everything was smooth until i received the bottle. As I opened the box everything looked secured, but the bottle package (gift-box) was damaged. So it seems that you just took the bottle from the shelf and did not even considered checking the packaging. 2 of the bottom corners were damaged, and it doesn't look nice....As a collector of Formula1 related drinks, I was disappointed. But at least the bottle is safe.....

Topdrinks forgot one bottle on my order, instead of sending the bottle they forgot they refunded me. So, I had to place a new order to get the bottle, thus, paying shipment twice for thier mistake. Wrote to customer service multiple times about this, but they decided to ignore me.