Sportisimo EN
Reviews:

689 total reviews   

4.62

Excellent

689 reviews since Feb 5, 2025

5
85 %
4
5 %
3
2 %
2
2 %
1
6 %
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Review summary

Customers frequently praise the very fast and prompt delivery times. Many appreciate finding hard-to-get models or specific sizes that are often unavailable elsewhere. The platform is also complimented for its competitive and attractive prices. The ordering and shopping process is generally considered easy and straightforward. Customer support is described as professional, reliable, and friendly. Customers are highly satisfied with the quality and conformity of the products received. A few customers note occasional delivery delays or issues. Some mention communication gaps with customer support, and there are a few usability critiques regarding the shopping process.

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ReviewsSportisimo EN

(23)
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(20)
(339)
Community member 
1 Reviews
 Verified

Tennis balls to Finland

This is my first experience with Sportisimo and bought tennis balls. The sales price was attractive and customer reviews were good so I decided to try... My main and only reasons to not to be fully happy are webshop and logistics. When ordering the issue was the quantity management. First of all there was no option to purchase a complete full box. The next point is that it was not possible to increase quantity prior moving the item into the shopping cart. In the shopping cart it was possible to do that but the functionality was not easy to find. I found it only after persistent search ... The logistics is a bigger issue! It took 10 days to get the parcel - normally from other shops in the central Europe in has been 5-7 days. The real issue is the actual delivery: I bought a home delivery and it was confirmed . Today I got a message from the freight carrier (GLS) that the parcel is at a pick up point waiting for me - no home delivery. Now I have to commute to the pick up point which is not in the area which I regularly visit. Ps. I have no experience - yet - how the customer service and other functions work or if the parcel is inn mint condition but I have to provide some scores for them in the next phase of this survey => the scores provides are completely useless => please add "can't evaluate" option into the query Thanks

Reply from Sportisimo EN

Dear valued customer, Thank you for your detailed feedback. We are sorry that your first experience with Sportisimo did not meet your expectations. We will forward your comments regarding the webshop functionality to the relevant team for further review. Regarding the delivery, as we also mentioned in our email, we will address the situation with GLS, as the parcel should have been delivered to your address rather than to a pickup point. We are also sorry for the longer delivery time. As an apology for the inconvenience, we have sent you a discount code by email, which you can use for your next purchase. Thank you again for your feedback, and we hope your next experience with Sportisimo will be a better one.
Private profile 
2 Reviews
 Verified

Tutto ok

Acquisto rapido, spedizione con corriere brt tutto ok. Articolo (ciabatte adidas) assolutamente conforme a descrizione e foto, anche riguardo il numero che andava preso maggiorato. Grazie.
Community member 
5 Reviews
 Verified
Livraison rapide et s'est déroulée parfaitement. De plus j'ai été très satisfaite du prix de mes baskets sur ce site que je viens de découvrir par hasard
Community member 
1 Reviews
 Verified

Sportisimo had the coat I had been searching for 👍

Sportisimo was the only retailer who had the coat I wanted in my size !. So thank you. Love the coat. The cardboard box it was delivered in when I picked it up at the Relais however, was punctured and partly opened. Please see pics. As this was my first purchase with Sportisimo, I will give you the benefit of the doubt, but I was alarmed that the coat might have been like the box - damaged !!
Community member 
2 Reviews
 Verified
Sportissimo is an excellent supplier of sports items. The shoes I ordered were discontinued everywhere else and I found the size I wanted!! Super fast delivery 🤝✨
Community member 
1 Reviews
 Verified

la seriedad, profesionalidad y rapidez

la seriedad con que gestionaron mi pedido, incluso contactando conmigo vía telefónica para confirmar algún dato del que tenían dudas. La rapidez ya que se calculaban 15 dias y me llegó en 7. Muy profesionales y el producto de calidad. Encontré el artículo que buscaba hacía tiempo en diferentes tiendas europeas y que no podia localizar ni por modelo ni por talla en ningún otro sitio. volveré a comprarles seguro.
Community member 
1 Reviews
 Verified
I placed an order to be delivered in Athens Greece and I provided a UK mobile phone number As I never received any communication about the delivery of my order I visited the ACS office in Athens and I was told that although my order had arrived, I didn’t receive any message because they would not send SMS to non Greek mobile numbers So I could have been waiting for ever if I didn’t think of visiting the local office Not the most efficient way of operating I am afraid Thank you

Reply from Sportisimo EN

Dear Valued Customer, We apologise for your negative experience with the delivery process. Unfortunately, we have no control over the couriers policy regarding foreign phone numbers.
Community member 
1 Reviews
 Verified

Columbija

I am very satisfied with the service, the simple sales process, and the delivery.
Community member 
2 Reviews
 Verified
Great experience ! I really love this model, but it was extremely hard to find it worldwide, particularly in my size. Sportisimo was the only shop that had it in stock. Thank you so much for the incredibly fast delivery. You guys are great !
Community member 
1 Reviews
 Verified
Fast delivery and high quality product. 👍
Community member 
2 Reviews
 Verified

Betrouwbare website en prima prijs-kwaliteit.

Sandalen van New Balance voor een goede prijs gekocht. Aankoopproces en verzending liepen volgens verwachting, netjes en goed. Betrouwbare website en prima prijs-kwaliteit. Aanrader om te kopen.
Community member 
2 Reviews
 Verified
Brza dostava,dobra cijena. 👍
Community member 
1 Reviews
 Verified
Instant shipping! Great prices.
Community member 
6 Reviews
 Verified

Fast delivery to Belgium, great products

Fast delivery, great
Community member 
1 Reviews
 Verified
Fast and correct
Community member 
1 Reviews
 Verified
Quick and easy
Community member 
2 Reviews
 Verified
My experience was great. Easy to find what I wanted. Communication was excellent and immediate. And shipping was super quick! Thank you!
Community member 
1 Reviews
 Verified
Good product and faster delivery
Community member 
1 Reviews
 Verified
Return process could be a bit easier, other than that very happy overall.
Community member 
1 Reviews
 Verified
Satisfied with whole process from ordering till delivery

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Contact

  • www.sportisimo.com
  • eshop@sportisimo.com
  • Praha 5 - Zličín, CZE
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