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Review summary
Customers consistently praise the exceptional comfort of the shoes, describing them as lightweight and ideal for extended wear. Many highlight the high quality of materials and craftsmanship, often noting the shoes feel premium and are well-made. The modern, stylish, and innovative design receives frequent compliments, with aesthetics being a key point of satisfaction. Customer service is described as responsive, efficient, and supportive, particularly with size exchanges and returns. Shipping is generally fast and reliable, and the returns process is quick and hassle-free, with clear instructions and prompt resolutions. Some customers experience issues with fit and sizing, particularly with size recommendations and the availability of half sizes. Additionally, a few mention occasional shipping delays or problems with couriers.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsfessura.com/en
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Cross-market review
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The Turning Point
I discovered your shoes thanks to the Flow Run store in Florence. I have issues with plantar fasciitis and heel spurs due to work. Matteo recommended them to me, and for 3 years I have only bought your shoes. I have eliminated orthotics, medication, and physiotherapy. Furthermore, they are beautiful. In the store, I dare to choose the most vibrant colors, then I got more subdued ones for work.
I am recommending them and having everyone try them.
Thank you very much.
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Terrible Courier
I am eagerly waiting for the shoes unfortunately the courier
From this as a result
SHIPPING RESULT
Date and Time 24/07/2026 08:13
Location Salento
Status The shipment has not yet arrived at the destination GLS office.
Notes
Date and Time 24/07/2026 08:12
Location Salento
Status The delivery is scheduled for the next available working day.
Notes
Date and Time 24/07/2026 08:12
Location Salento
Status Arrived at the local GLS Office.
Notes
Date and Time 23/07/2026 14:55
Location Salento
Status The shipment has not yet arrived at the destination GLS office.
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Cross-market review
Great service and product
I contacted the Facebook page to ask for advice on which shoe to buy for a specific sport and to ask for information about the size since I normally wear a 37 1/2 but they don't have half sizes, and I had a really good experience. They were able to recommend the most suitable model and size based on my needs and even though I tried it for the first time in a competition for a whole day, it didn't hurt my foot despite being the first use. Definitely a quality shoe, if I find that it works well for me, I will also purchase the lighter model.
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Comfort and style without compromise
This is my second pair of Fessura, while my partner already has 4. Amazing footwear: extremely comfortable, soft, mine (I have a pair of Foam X and one of Foam K) are incredibly lightweight compared to other shoes. The sole offers perfect support, even after many hours out and about I don't feel fatigued; special mention for the appearance: often comfortable shoes are ugly, with an outdated look. Not Fessura, they have an amazing, modern style, perfect even for the city (sometimes nodding to a minimal and contemporary Asian style).\nI absolutely recommend them. Excellent purchasing experience both online and in the Milan store.
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👟👟👟👟👟👟
Ordered two models: this wonderful item, with grip and can also be used on steep terrain, recommended to me some time ago, also by Alessio from the Fessura team, article GSR N with the color 05 military and current model TRAIL PLT, beautiful green, of which I already have a pair in a different color, very comfortable, can also be worn barefoot.
🔝 🔝 🔝 🔝 🔝
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The perfect mix of style and comfort
I was looking for a shoe that combined a modern look with a comfortable fit, and I found exactly what I wanted. These Fessura shoes are stunning in person, beautifully finished with stylish details in neutral tones. Comfort is their strong point: they are soft, light, and perfect for daily use. Impossible to do without! ⭐️⭐️⭐️⭐️⭐️
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Fessura enters the big brands
I got to know this brand by purchasing various models from Fessura's e-commerce partners. Repeated purchases for health reasons, having to wear an orthopedic insole to treat my chronic arthritis. Premium shoes and comfortable fit, also aesthetically appealing. By buying directly from the company, there's the added advantage of excellent sales service and more recent models.
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Comfort, innovation, and premium materials
Unfortunately, since there are no stores in my city, I have to turn to the website. Over the years, they have maintained easy navigation and ease of use with fast shipping. In Fessura shoes, I found something extra compared to more renowned brands—comfort and lightness, even when standing all day, and I am ‘sturdy’. Premium materials with excellent construction and attention to detail, like the new insoles!
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excellent customer service
I placed an order on the site, and within a few days, the item arrived at my home but it was incorrect. After exchanging a few emails, they informed me that the product I ordered was out of production and I could either choose a refund on my card or a voucher to spend on the site. Although all of this could have been avoided by indicating on the site that the product was out of production, I found the customer service excellent, quick, polite, and helpful. Furthermore, even though I didn't use the item, from what I saw, it seems to be of good quality.
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I had problems with the size and I…
I had problems with the size and had to return the item, but they were very professional. They sent the email, and the courier was very punctual, arriving on the day they said it would. I had a good experience. I’m just sorry that the shoes were tight, but I will buy again, they were comfortable, but I had this issue that they were a bit tight at the ankle. It's a shame because I really liked them.
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Fessura always innovative and surprising 🔝
For years, I have exclusively worn Fessura shoes. For me, they are a guarantee of quality. Each shoe is meticulously designed to offer comfort, reliability, and an attractive design. The company staff is incredibly efficient, and Alessio, the Head of E-commerce and Digital, is always available to listen and recommend the best product for the needs of those who wear these special shoes. Excellent delivery service.
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I bought this Running shoe out of curiosity. It's an excellent shoe, super cushioned and very lightweight. By mistake, I bought a size too large, and the customer service was extremely helpful in quickly arranging an exchange and accommodating me by changing the shipping address for the second shipment. I am very satisfied and recommend Fessura.
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FESSURA products are a guarantee of quality and beauty, but most importantly, attention to everyone's daily well-being. Designed to support and accompany physical activity and everyday life, they are also special for that touch of modernity and design that satisfies every need and taste. I also find the cost fair compared to what they offer. When I wear FESSURA footwear, it doesn’t feel like I have them on, they are so comfortable, lightweight, and cozy! I would never take them off! FESSURA FOREVER!
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Only the Best
Aside from the perfect communication with customer service and the swift shipping and delivery of orders, the product (in my case, Fessura Race01 and Race03 running shoes) is of extremely high quality. Highly recommended brand!
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Excellent Shopping Experience
Shame about the tight shoe, I had to return it, but the product is truly excellent (materials, quality, purchase price) and the contact with their back office to process the return was excellent (very fast, very accommodating). Extremely positive shopping experience, I will definitely choose Fessura in the future. Only advice/request: please add size 13!!! ;-)
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I got a pair of FOAM K sneakers (non...
I got a pair of FOAM K sneakers (despite having flat feet and having surgery two months ago for bunion) I must admit I've never worn shoes more comfortable than these! Sneakers that are aesthetically beautiful and very comfortable! Super experience with Fessura!
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More than a positive shopping experience. The ordered item even arrived earlier than indicated at the time of ordering. I purchased a pair of Hoka Clifton 10 shoes. Original shoes, perfect color as shown in the site photo. Additionally, the price is competitive compared to other sellers. From my experience, I would recommend purchasing from Fessura.
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Fessura Change | A Futuristic Masterpiece
Absolutely positive! Fast delivery (tracked shipping with the option to pick up the package at a Pick-Up Point if you're not home - great! I would also recommend activating this service with the newsstands of primaedicola.it). Perfect packaging and a box with a rope handle (attention to detail). The shoes, in my case the Change model, are the result of a GENIUS idea (in my opinion). The shoe is modular; the lace makes the shoe and can be changed... the more laces you have, the more shoes you have. When the sole wears out, you can buy just that separately (black or white). Italian brand! Comfortable, extremely light, futuristic shoes. SUPER SATISFIED!! I will soon purchase new laces to fully exploit the shoe type.
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Everything really perfect
Very fast shipping, attentive customer service.
The shoe is perfect, really comfortable and soft, cloud effect, great for everyday use but with a twist.
A definite plus not to be overlooked and not specified on the site: the cork sole.
Recommended from every point of view.
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Imported review
The shoes are great and they fit perfectly
The experience was very good from the get go after I abandoned the cart. It was a personal direct to customer email from Alessio asking me if there was anything he could do to help me complete my purchase. The shoes are great and they fit perfectly well. I am very happy with the customer care service and the products.
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They are not included in the overall rating. No verification measures have been taken.Cross-market reviews
Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Local score
4.65
Excellent151 total reviews20 reviews in the last 12 months
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