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Top positive review
Aug 16, 2023
Verified review
a little strange experience but turned out okay.
I never got a confirmation mail, invoice on mail or in the box when i got my purchase so I have no papers/mail on my purchase. The item I bought was defect so I was a little afraid how things will turn out but it was put to shame. 2 days and they have excepted the claim and things was set in motion (slow but in motion). Now I have a new one and all is good.
My order is stuck in transit since May 13th. There are no updates on DHL side and Photospecialist customer service is extremely slow in providing a solution. I paid more than €350 + €14.99 in shipping with the expectation that the order will be delivered within 5 business days. Again, no tracking info and absolutely no proactivity in fixing this. I need the product with URGENCY for business purposes and my order is clearly LOST. Please re-ship a new article or refund asap and I'll take my business elsewhere. This is a horrible experience and I feel scammed. I'll make sure to share my experience on all social media platforms and review sites as this is absolutely terrible and no customer should go through this bother after paying so much money for something that has been lost by the shipping company. If the product is lost , I shouldn't be the one paying the consequences. A good business practice would be opening an investigation with DHL and compensate the customer right away with a new shipment or a refund.
Great Shop! Very Competitive prices and wide range of products. Bought Sony FX30 that is a bang for your buck! Finally can have 10 bits for a reasonable price. This camera has everything I need to make better productions, all was thought for the video producers needs on the DSLR's or Mirrorless Cameras.
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Jul 4, 2023
Verified review
Every buy was always correct and got everything quick
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Answer by Photospecialist.com
Jul 5, 2023
I am happy to read that you are satisfied.
Hopefully we'll see you again.
Jul 3, 2023
Verified review
Easy to find what you’re looking for
Easy navigation, uncomplicated payment, and secure delivery.
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Jul 1, 2023
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Jun 30, 2023
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Really like the 6 L Rogue Sling. Protects gear well and the size is just what I needed. Also the expandability is great. As I need this while riding a bike the third strap is a must.
The shop has vast range of goods and fast delivery!
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Answer by Photospecialist.com
Jul 1, 2023
You have made a good choice here, super! Have fun with it!
Jun 16, 2023
Verified review
Good price, quick transfer and they kept customer nicely updated all the time.
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Answer by Photospecialist.com
Jun 16, 2023
Thank you so much! Happy to read everything went smoothly.
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