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Photospecialist.comReviews

: 237Excellent

4.53

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Valid

with Buyer Protection

certified since: Nov 6, 2017
updated on: Sep 23, 2023
Photospecialist.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Secured by a guarantee

At Photospecialist.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Nov 6, 2017
updated on: Sep 23, 2023
Photospecialist.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Secured by a guarantee

At Photospecialist.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Photospecialist.com

237 verified reviews in the last 12 months

237 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Nov 10, 2022
 Verified review
I ordered a Datacolor Spyder LensCal from Photospecialist. Service was fast and the price was the best I could find anywhere. I was hesitant at first to order being the first time but I can say that I have no regrets at all. Only thing that might be improved is the fact that although the order did not take too long to arrive I had no idea of the package's whereabouts until it arrived home since the only information that I got was that the item had been handed over to the carrier. I never found the Track&Trace link mentioned in the email that was sent to me. Any way I am really happy with the purchase and the service. Very well recommended.

Top negative review

May 22, 2023
 Verified review
My order is stuck in transit since May 13th. There are no updates on DHL side and Photospecialist customer service is extremely slow in providing a solution. I paid more than €350 + €14.99 in shipping with the expectation that the order will be delivered within 5 business days. Again, no tracking info and absolutely no proactivity in fixing this. I need the product with URGENCY for business purposes and my order is clearly LOST. Please re-ship a new article or refund asap and I'll take my business elsewhere. This is a horrible experience and I feel scammed. I'll make sure to share my experience on all social media platforms and review sites as this is absolutely terrible and no customer should go through this bother after paying so much money for something that has been lost by the shipping company. If the product is lost , I shouldn't be the one paying the consequences. A good business practice would be opening an investigation with DHL and compensate the customer right away with a new shipment or a refund.

Reviews for Photospecialist.com

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Sep 4, 2023
 Verified review
Ricoh GRiiix - mint condition, promptly dispatched - zero shutter count. 2nd time I've used Photospecialist and they have been solid. Customer support quickly sorted out the £5 voucher code discount that the webform wouldnt accept. No complaints at all.
9 days ago
 Verified review

Top class service

Good selection, easy to order, affordable delivery costs and quick delivery, what's not to like! Thanks for the effort, looking forward to the next time.
Answer by Photospecialist.com
7 days ago
Thank you so much! Happy to see that we gain another regular!
Sep 9, 2023
 Verified review
Fast response and quick delivery. No complaints about delivery, everything was ok.
Sep 5, 2023
 Verified review

Recommended

Quick delivery, reasonable price, and great customer support.
Sep 4, 2023
 Verified review
Excellent service, fast shipping and great website.
4 days ago
 Verified review
Great service, arrived on time and no issues.
Answer by Photospecialist.com
3 days ago
Thank you so much!
Sep 5, 2023
 Verified review
fast and profissional
5 days ago
 Verified review
VM
Vadim M.
Kirkkonummi
5 days ago
 Verified review
6 days ago
 Verified review
Answer by Photospecialist.com
5 days ago
Thank you.
8 days ago
 Verified review
9 days ago
 Verified review
13 days ago
 Verified review
13 days ago
 Verified review
Sep 7, 2023
 Verified review
Sep 5, 2023
 Verified review
Sep 1, 2023
 Verified review
Aug 28, 2023
 Verified review
Aug 27, 2023
 Verified review
VM
Vadim M.
Kirkkonummi
Aug 26, 2023
 Verified review