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Photospecialist.com
Reviews:

155 reviews in the last 12 months331 total reviews  

4.65
Excellent

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Most relevant positive review

Aug 16, 2023
 Verified review
a little strange experience but turned out okay. I never got a confirmation mail, invoice on mail or in the box when i got my purchase so I have no papers/mail on my purchase. The item I bought was defect so I was a little afraid how things will turn out but it was put to shame. 2 days and they have excepted the claim and things was set in motion (slow but in motion). Now I have a new one and all is good.

Most relevant negative review

May 13, 2024
 Verified review
To whom I can concerned, I hope you're well. I recently discovered my order for Fujifilm INSTAX mini 90 Brown was refunded without my consent. I've been patiently waiting for over a month and am disappointed by this unexpected cancellation. Could you please clarify why this happened and reinstate my order promptly? I've been assured of its availability multiple times.
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Reviews for Photospecialist.com

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May 13, 2024
 Verified review

Urgent: Clarification Needed Regarding Order Refund

To whom I can concerned, I hope you're well. I recently discovered my order for Fujifilm INSTAX mini 90 Brown was refunded without my consent. I've been patiently waiting for over a month and am disappointed by this unexpected cancellation. Could you please clarify why this happened and reinstate my order promptly? I've been assured of its availability multiple times.
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Answer by Photospecialist.com
May 14, 2024
Hi, thanks for the review, I have grabbed the email and don't quite understand myself where it went wrong, I have asked my colleague to look into it. My sincere apologies for the inconvenience and we are going to help you further. I will get in touch with you soon. Update: I have spoken to my colleague about this and she indicates that it was a complete miscommunication for which we apologise, I see she has sent an email to resolve this nicely with you. Sorry for the inconvenience.
May 13, 2024
 Verified review
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Answer by Photospecialist.com
May 14, 2024
Thank you for the review, what a shame to read that you are not satisfied, if there is anything we can help with I would like to get in touch with you. You may email to: reviews@kamera-express.nl
CM
Cesar M.
Helsinki
Feb 26, 2024
 Verified review

Good online shop

Good experience, although they sometimes didn’t know if they had the required amount of the product to sell or send. Not very updated inventory 😅
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Answer by Photospecialist.com
Feb 26, 2024
Thank you! Thank you for your feedback, I will make sure this will make it to the correct people.
US
Ulf S.
Stockholm
Feb 27, 2024
 Verified review
Excellent and easy shop and fast delivery. Good range of equipment for the studio photographer in different price ranges.
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Answer by Photospecialist.com
Feb 28, 2024
Thank you so much! I hope you 'see' you again soon.
Mar 14, 2024
 Verified review
Fast processing and shipping. Good updating the process steps
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Feb 23, 2024
 Verified review
Order came quickly, great customer service, recommended
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Mar 14, 2024
 Verified review

Good experience

Competence, Speed, Professionalism and Honesty
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Answer by Photospecialist.com
Mar 15, 2024
Thank you so much for the review. I am happy to read that you find these qualities fit our company. I hope to see you again soon.
Feb 24, 2024
 Verified review

everything as expected . thank you

everything as expected .. thank
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Mar 11, 2024
 Verified review
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Answer by Photospecialist.com
Mar 11, 2024
5 stars, we are happy with this! Thank you so much!
Mar 10, 2024
 Verified review
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Mar 5, 2024
 Verified review
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Answer by Photospecialist.com
Mar 5, 2024
Thanks for the 5 stars!
Feb 25, 2024
 Verified review
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Aug 16, 2023
 Verified review

a little strange experience but okay

a little strange experience but turned out okay. I never got a confirmation mail, invoice on mail or in the box when i got my purchase so I have no papers/mail on my purchase. The item I bought was defect so I was a little afraid how things will turn out but it was put to shame. 2 days and they have excepted the claim and things was set in motion (slow but in motion). Now I have a new one and all is good.
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Answer by Photospecialist.com
Aug 16, 2023
Thank you for the feedback. We are having issues with our emails being send out correctly and are working hard to get this corrected. I am sorry for this. I am happy to read that everything is good now.
Jul 5, 2023
 Verified review
Great Shop! Very Competitive prices and wide range of products. Bought Sony FX30 that is a bang for your buck! Finally can have 10 bits for a reasonable price. This camera has everything I need to make better productions, all was thought for the video producers needs on the DSLR's or Mirrorless Cameras.
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Aug 18, 2023
 Verified review

Great online shop with great prices

With information when asked by email support. Product as manufacturer delivery to final client. The only issue it was not related with Photospecialist, but with DHL courrier that I waited a long time for delivery, probably because of the summer holidays.
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Answer by Photospecialist.com
Aug 19, 2023
Sorry to read that, I'm glad everything else went well. I hope you enjoy your order.
Sep 4, 2023
 Verified review
Ricoh GRiiix - mint condition, promptly dispatched - zero shutter count. 2nd time I've used Photospecialist and they have been solid. Customer support quickly sorted out the £5 voucher code discount that the webform wouldnt accept. No complaints at all.
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Jun 30, 2023
 Verified review
Really like the 6 L Rogue Sling. Protects gear well and the size is just what I needed. Also the expandability is great. As I need this while riding a bike the third strap is a must. The shop has vast range of goods and fast delivery!
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Answer by Photospecialist.com
Jul 1, 2023
You have made a good choice here, super! Have fun with it!
LV
leif v.
odense c danmark
Jul 19, 2023
 Verified review
Da jeg bestilte varen hørte jeg ikke noget , men 2 dage efter modtog jeg varen og tak for hurtig ekspedition. Jeg ville foretrække at modtage en bekræftelse og hvornår varen bliver sendt.
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Oct 7, 2023
 Verified review

Great products and service

Great products, great and fast service, consistently over time. They’ve become rapidly over the years one of my favorite online camera gear stores in Europe.
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Dec 26, 2023
 Verified review

Great quality and low prices

Great quality, low prices. I dont give 5 stars because they dont put the description and more pictures of most of the products. Thats why I dont buy more.
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Answer by Photospecialist.com
Dec 27, 2023
Thank you so much. I understand, thank you for the feedback.