Review summary
Many customers appreciate the competitive pricing and are satisfied with the quality of products received, often noting that items match descriptions. The speed of delivery is frequently mentioned positively, and several customers praise accurate and complete orders. Some also highlight responsive customer service and timely communication as positive experiences. However, a few customers report delays in delivery and express frustration over missing items or unfulfilled orders. There are also mixed opinions on customer service, with some experiencing poor support or a lack of replies, and some customers mention inconsistent quality and timeliness in communication.
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How Trusted Shops prevents fake reviewsReviewsPhotospecialist.com
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Good product, good information and good delivery. Only downside in the experience was that they send it out to me later than advertised. But the post carrier was quick and the package arrived in time.
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Первый раз заказывал на вашем сайте продукт, не зная о вас ничего. Все отлично, доставка за 10 дней из Голландии в Финляндию . Упаковка отличная, все хорошо. Дрон оказался такой как на сайте, все соответствует описанию. Спасибо.
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Very good service, quick response to my queries and also a very good after service and return system
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I bought a Gitzo tripod at a very good price
from Photospecialist. It was fast delivery and
securely packed.
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Efficient
I like a quick human professional response and not an automatic Ai generated email
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I am unsattisfied that businesses in Norway doesent automatically get no VAT on the purchase when its clearly export to Norway.
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Pro Back Pack - I needed some gear before a I head to a…
I needed some gear before a I head to a photo expedition. I found the gear I needed at the best price. I ordered it online, from Portugal. It arrived at the estimate date and that is amazing, because it crossed the festivities period on xmas and new year.
https://www.photorefia.com/
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Highly recommend
In case of problems (lost package) your team (especially Diana and Piero) were extremely helpful with investigation of the subject and making sure that I receive my items.
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Quick delivery
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No further comments. Product was ordered, shipped and received in a matter of a few days. Perfect.
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Great service
Great products, good price point and excellent customer service!
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Buy here!
Great prices, prompt tracking number and delivery and excellent after purchase customer support.
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A month has passed and I am still waiting to receive my order.
Furthermore you have sent not a reply to my many emails to you about my order.
After all you have done and you still do there is no way for you to improve.
Reply from Photospecialist.com
Bedankt dat je de tijd hebt genomen om je ervaring te delen.
Wat vervelend om te lezen dat je al langere tijd wacht op je bestelling en dat je het gevoel hebt dat je geen reactie van ons hebt ontvangen. We begrijpen dat dit erg frustrerend is.
Mijn collega heeft je vandaag een update gestuurd met betrekking tot je bestelling. Daarin is aangegeven dat je bestelling nog niet is verzonden, omdat we wachten op één van de drie bestelde artikelen. Dit artikel is momenteel niet op voorraad en helaas hebben we vanuit de leverancier nog geen concrete levertijd ontvangen. Zodra het ontbrekende artikel bij ons binnen is, zullen we je volledige bestelling direct verzenden.
Onze excuses voor het ongemak en de vertraging. We blijven de situatie opvolgen en hopen je bestelling zo snel mogelijk compleet te kunnen leveren.
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