Photospecialist.comReviews:
157 reviews in the last 12 months351 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Aug 16, 2023
Verified review
a little strange experience but turned out okay.
I never got a confirmation mail, invoice on mail or in the box when i got my purchase so I have no papers/mail on my purchase. The item I bought was defect so I was a little afraid how things will turn out but it was put to shame. 2 days and they have excepted the claim and things was set in motion (slow but in motion). Now I have a new one and all is good.
Read more
Most relevant negative review
Jul 4, 2024
Verified review
I give your webshop *****
for the service you provide your customers, it is the best you can get
why am I giving you only *...
Your co-working father
UBS
- is under all criticism
the item that arrives is ALWAYS DELAYED MORE THAN ONCE
And they throw their packages around so the packages are damaged when you get them.
Hope you will find a new opportunity to provide the same high level of service as you provide your customers
Read more
Reviews for Photospecialist.com
Jul 10, 2024
Verified review
Very good customer service (ask for Piero!), fast shipping of the product. Nothing to improve, for me this is the best company, I have been shopping with, for many years.
Report review
Answer by Photospecialist.com
Jul 11, 2024
Thank you for the positive review! Glad to read that you have been with us for many years! We will do our best to continue providing excellent services!
Jul 11, 2024
Verified review
Extremely fast order delivering and packing. You guys are on the top!
Report review
Answer by Photospecialist.com
Jul 12, 2024
Glad to know we were able to deliver your order so quickly! Enjoy your purchases and thank you for the positive review!
Jul 2, 2024
Verified review
Delivers what they promise.
Everything perfect every time.
Report review
Answer by Photospecialist.com
Jul 5, 2024
Super nice to read that everything went well, thank you so much for this review I wish you lots of fun with your purchases.
US
Ulf S.
Stockholm
2 days ago
Verified review
Excellent service and fast delivery and good price.
Report review
Answer by Photospecialist.com
13 hours ago
Thank you very much for your positive review. We're always happy with 5 stars!
9 days ago
Verified review
good contact. and fast delivery
Report review
Jul 5, 2024
Verified review
Good product, fair price
Report review
Jul 8, 2024
Verified review
Ok
Report review
Answer by Photospecialist.com
Jul 8, 2024
Thank you verry much!
5 days ago
Verified review
Report review
7 days ago
Verified review
Report review
Answer by Photospecialist.com
5 days ago
We really appericiate the 5 stars, thank you!
Jul 11, 2024
Verified review
Report review
Answer by Photospecialist.com
Jul 11, 2024
Thank you for the positive review!
Jul 10, 2024
Verified review
Report review
Answer by Photospecialist.com
Jul 11, 2024
Thank you for the 5 star review!
Jul 7, 2024
Verified review
Report review
Jul 5, 2024
Verified review
Report review
Jul 4, 2024
Verified review
Report review
Answer by Photospecialist.com
Jul 5, 2024
Thank you so much for the review, we are very happy with these 5 stars!
Jun 30, 2024
Verified review
Report review
Jun 28, 2024
Verified review
Report review
Jun 27, 2024
Verified review
Report review
Answer by Photospecialist.com
Jun 27, 2024
Thank you for your positive review!
Jul 4, 2024
Verified review
I give your webshop ***** BUT UBS *
I give your webshop *****
for the service you provide your customers, it is the best you can get
why am I giving you only *...
Your co-working father
UBS
- is under all criticism
the item that arrives is ALWAYS DELAYED MORE THAN ONCE
And they throw their packages around so the packages are damaged when you get them.
Hope you will find a new opportunity to provide the same high level of service as you provide your customers
Report review
Answer by Photospecialist.com
Jul 5, 2024
Sorry to read that you feel this way. I see that we shipped your order on the same day you ordered. I see from UPS' track and trace that they only delivered it 7 days later. That is indeed on the late side. It is not okay that they are throwing the packages around. I will report this to UPS.
Did you receive the item in a good condition though? Should there be any problems please do not hesitate to contact us so we can help you further.
Our apologies for any inconvenience.
8 days ago
Verified review
Report review
Answer by Photospecialist.com
5 days ago
Sorry to read that your experience with us isn't to your satisfaction. I will contact you by e-mail about this matter!
May 13, 2024
Verified review
Urgent: Clarification Needed Regarding Order Refund
To whom I can concerned,
I hope you're well. I recently discovered my order for Fujifilm INSTAX mini 90 Brown was refunded without my consent. I've been patiently waiting for over a month and am disappointed by this unexpected cancellation. Could you please clarify why this happened and reinstate my order promptly? I've been assured of its availability multiple times.
Report review
Answer by Photospecialist.com
May 14, 2024
Hi, thanks for the review, I have grabbed the email and don't quite understand myself where it went wrong, I have asked my colleague to look into it. My sincere apologies for the inconvenience and we are going to help you further.
I will get in touch with you soon.
Update:
I have spoken to my colleague about this and she indicates that it was a complete miscommunication for which we apologise, I see she has sent an email to resolve this nicely with you.
Sorry for the inconvenience.