Photospecialist.comReviews:
183 reviews in the last 12 months329 total reviews
Excellent
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Top positive review
May 17, 2023
Verified review
I have to start off by saying we were really close to not placing the order at this shop simply because of all the other poor ratings. I took my time to go through ALL the poor ratings and discovered the dissatisfaction stemmed from poor estimates on the delivery time. So we placed the order thinking, worst case it arrives in 1 month. Guess what? It took 2 days to have my huge power bank delivered to Sweden. Honestly this shop was excellent! I could track my shipping through UPS up until the last stop. You guess did great on this one, thanks.
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Top negative review
May 22, 2023
Verified review
My order is stuck in transit since May 13th. There are no updates on DHL side and Photospecialist customer service is extremely slow in providing a solution. I paid more than €350 + €14.99 in shipping with the expectation that the order will be delivered within 5 business days. Again, no tracking info and absolutely no proactivity in fixing this. I need the product with URGENCY for business purposes and my order is clearly LOST. Please re-ship a new article or refund asap and I'll take my business elsewhere. This is a horrible experience and I feel scammed. I'll make sure to share my experience on all social media platforms and review sites as this is absolutely terrible and no customer should go through this bother after paying so much money for something that has been lost by the shipping company. If the product is lost , I shouldn't be the one paying the consequences. A good business practice would be opening an investigation with DHL and compensate the customer right away with a new shipment or a refund.
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Reviews for Photospecialist.com
Sep 14, 2023
Verified review
Top class service
Good selection, easy to order, affordable delivery costs and quick delivery, what's not to like! Thanks for the effort, looking forward to the next time.
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Answer by Photospecialist.com
Sep 16, 2023
Thank you so much! Happy to see that we gain another regular!
VM
Vadim M.
Kirkkonummi
Dec 5, 2023
Verified review
no express delivery!!
The client is not entirely informed when he will receive the goods and there is no express delivery yet, the receipt time has decreased to 2-3 days
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Answer by Photospecialist.com
Dec 5, 2023
Sad to read that you are not well informed. Thank you for this feedback, we will work on this. Express delivery is not going to come as we ship from the Netherlands. We have to deal with Customs.
May 5, 2023
Verified review
Denon rules, hands down!
Love it and the sound is mind blowing that blew me away! By the way, the service is excellent. Highly recommended! Very pleased and many thanks.
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Answer by Photospecialist.com
May 5, 2023
I am so happy to read that you are so satisfied! Mind the neighbours (-;
Hope to see you again soon.
Dec 9, 2023
Verified review
highly recommended
It was a fast, efficient and good quality purchase. Also I receive a good contact service when I asked for the invoice. Thank you so much
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Answer by Photospecialist.com
Dec 11, 2023
How good to read that we were able to help you, I hope you enjoy your order.
Jan 2, 2024
Verified review
I am very satisfied with my purchase from this shop, as the order was handled correctly and forwarded to my address quickly.
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Answer by Photospecialist.com
Jan 2, 2024
Thank you so much for your lovely review, I hope you enjoy your purchases.
Jul 25, 2023
Verified review
Rapidez y efectividad
Rapidez, buenos precios y una atención al cliente rapidísima y efectiva. Ha sido mi primera compra y no será la última!
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May 23, 2023
Verified review
Got a fine lens with some scratches but glass in excellent condition, fully functional and excellent optical quality
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Answer by Photospecialist.com
May 24, 2023
Happy to read you are satisfied!
May 25, 2023
Verified review
Quick response, fast delivery
They had what I couldn't get in my country (CZ). I've ordered, paid, and got my item in few days. No hassle.
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Answer by Photospecialist.com
May 26, 2023
Thank you so much!
Jul 26, 2023
Verified review
Firstly item arrived damaged, but they replaced it with a new and sent it again.
That I must appreciate.
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Aug 8, 2023
Verified review
I recommend with confidence
The product quality is very good and the delivery time very short. I really appreciate these features.
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Answer by Photospecialist.com
Aug 9, 2023
Enjoy your purchase!
Oct 20, 2023
Verified review
Very good service, affordable prices. A bit delayed shipment, but overall OK.
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Nov 24, 2023
Verified review
Fast delivery and good price
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Dec 28, 2023
Verified review
Good descriptions of the equipment. Professional service without unnecessary advertising hype.
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Answer by Photospecialist.com
Dec 29, 2023
Thank you so much!
I am happy to read that you are satisfied with our services. Hope to see you again soon.
Dec 3, 2023
Verified review
Fantastic and reliable website where you can find almost everything you need for photography
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Answer by Photospecialist.com
Dec 4, 2023
Thank you so mucht for this wonderful compliment!
Jul 27, 2023
Verified review
Thank.
It was a fast delivery. And now the sun filters out and gets stuck, on my objective.
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Sep 9, 2023
Verified review
Fast response and quick delivery. No complaints about delivery, everything was ok.
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Jun 16, 2023
Verified review
Good price, quick transfer and they kept customer nicely updated all the time.
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Answer by Photospecialist.com
Jun 16, 2023
Thank you so much! Happy to read everything went smoothly.
Nov 10, 2023
Verified review
Fast delivery and when I returned the item they send me an email...feels safe
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Answer by Photospecialist.com
Nov 10, 2023
Thank you so much for your trust.
Hopefully we'll see you again.
Aug 22, 2023
Verified review
Very quick and efficient service, Everything is as described, Many thanks!
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Jul 27, 2023
Verified review
Good support and fast shipping
Good phonesupport before order.
Easy web order and fast shipping.
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Answer by Photospecialist.com
Jul 27, 2023
Great to read, I wish you a lot of fun with your order.