Freezedried & Co- Logo - reviews

Freezedried & Co
Reviews:

31 reviews in the last 12 months220 total reviews  

4.45
Good

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Certified since: Sep 21, 2015
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Freezedried & Co fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Sep 26, 2023
 Verified review
Repeat customer for good reason. The website is easy to use and clear about stock levels. Communication from the company is clear and helpful and shipping has been quick and efficient. Everything is well packaged and arrives in good condition.

Top negative review

Jul 19, 2023
 Verified review
FD&Co provides a huge variety of products and an amazing one stop shop for all things outdooor, particularly food. The site layout is amazing and the and the information is displayed is super helpful (although some of the filters when choosing products were not working). However the stocks were not up to date and they did not have a series of products that I ordered, which not only changed the order but also delayed the delivery which was not in the indicated timeframe. This said they were super helpful and quick to respond in the support channels, and after that shipped the revised order quickly.
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Reviews for Freezedried & Co

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Jul 19, 2023
 Verified review

Amazing store w/ logistics room for improvement

FD&Co provides a huge variety of products and an amazing one stop shop for all things outdooor, particularly food. The site layout is amazing and the and the information is displayed is super helpful (although some of the filters when choosing products were not working). However the stocks were not up to date and they did not have a series of products that I ordered, which not only changed the order but also delayed the delivery which was not in the indicated timeframe. This said they were super helpful and quick to respond in the support channels, and after that shipped the revised order quickly.
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Answer by Freezedried & Co
Jul 20, 2023
Hello, Thank you for your feedback. We've taken your feedback on the filters into account. For your order, we apologise for these problems. Having recently moved our logistics department, we're experiencing some problems but we're working on resolving them. The whole team wishes you a good day!