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Reviews for Freezedried & Co
4.42
Good
Top positive review
Freezedried & Co customer
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9 days ago
Verified review
Repeat customer for good reason. The website is easy to use and clear about stock levels. Communication from the company is clear and helpful and shipping has been quick and efficient. Everything is well packaged and arrives in good condition.
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Top negative review
Freezedried & Co customer
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Jul 19, 2023
Verified review
FD&Co provides a huge variety of products and an amazing one stop shop for all things outdooor, particularly food. The site layout is amazing and the and the information is displayed is super helpful (although some of the filters when choosing products were not working).
However the stocks were not up to date and they did not have a series of products that I ordered, which not only changed the order but also delayed the delivery which was not in the indicated timeframe.
This said they were super helpful and quick to respond in the support channels, and after that shipped the revised order quickly.
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Reviews for Freezedried & Co
Freezedried & Co customer
Report review
9 days ago
Verified review
Repeat customer for good reason. The website is easy to use and clear about stock levels. Communication from the company is clear and helpful and shipping has been quick and efficient. Everything is well packaged and arrives in good condition.
Answer by Freezedried & Co
6 days ago
Thank you for your coment ! Have a nice day :) The Freezedried & Co team
Freezedried & Co customer
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Sep 21, 2023
Verified review
I love your shop and products only the best products are less available, this all
Answer by Freezedried & Co
13 days ago
Thank you for your feedback following your order placed on our site :) The Freezedried & Co team
Freezedried & Co customer
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Sep 5, 2023
Verified review
Answer by Freezedried & Co
Sep 6, 2023
Thank you for your trust :) The Freezedried & Co team
Freezedried & Co customer
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Aug 16, 2023
Verified review
Fast delivery. Excellent choice at good prices.
Will be a regular customer .
Answer by Freezedried & Co
Aug 17, 2023
Thank you for your opinion, we are moved by your comment. Thank you very much for your trust :) The Freezedried & Co team
Freezedried & Co customer
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Aug 30, 2023
Verified review
Answer by Freezedried & Co
Aug 30, 2023
The Freezedried & Co team thanks you for your note :)
Freezedried & Co customer
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Jul 19, 2023
Verified review
Amazing store w/ logistics room for improvement
FD&Co provides a huge variety of products and an amazing one stop shop for all things outdooor, particularly food. The site layout is amazing and the and the information is displayed is super helpful (although some of the filters when choosing products were not working).
However the stocks were not up to date and they did not have a series of products that I ordered, which not only changed the order but also delayed the delivery which was not in the indicated timeframe.
This said they were super helpful and quick to respond in the support channels, and after that shipped the revised order quickly.
Answer by Freezedried & Co
Jul 20, 2023
Hello,
Thank you for your feedback. We've taken your feedback on the filters into account. For your order, we apologise for these problems. Having recently moved our logistics department, we're experiencing some problems but we're working on resolving them.
The whole team wishes you a good day!
Freezedried & Co customer
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Jul 12, 2023
Verified review
Fast delivery to Spain, all good!
Answer by Freezedried & Co
Jul 13, 2023
Thank you for your feedback following your order placed on our site :) The Freezedried & Co team
Freezedried & Co customer
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Jul 21, 2023
Verified review
Answer by Freezedried & Co
Jul 24, 2023
The Freezedried & Co team thanks you for your note :)
Freezedried & Co customer
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Jul 13, 2023
Verified review
Answer by Freezedried & Co
Jul 17, 2023
Thank you for this rating! The Freezedried & Co team
Freezedried & Co customer
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Jul 20, 2023
Verified review
Order Took 7 Days to Dispatch
It took 7 days for my order of dried trekkinh meals to be dispatched. The order due date was today. I leave on my trip tomorrow and my order (which i spent 100 euro on) has not yet arrived. So not only did I waste 100 euro on an order I cannot use, now I have no trekking meals for my trip. I emailed with my concerns and received no reply.
Answer by Freezedried & Co
Jul 21, 2023
Hello,
We are very sorry for the delay in delivery. We recently moved our logistics department and are experiencing delays in the dispatch of orders. We have received your email and my colleagues in customer service will be sending you an email today to suggest a solution.
We apologise again,
The Freezedried and Co team
Freezedried & Co customer
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Jun 10, 2023
Verified review
Have previosly purchased the French ration meals by Peny. Excellent product, easy ordering and quick delivery. Will continue to purchase these meals.
Answer by Freezedried & Co
Jun 13, 2023
Thank you for your opinion, our small team is trying to do well, so thank you very much for this feedback and for your trust :) The Freezedried & Co team
Freezedried & Co customer
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Jul 3, 2023
Verified review
Very quick deliver
Shipping cost to high
Answer by Freezedried & Co
Jul 4, 2023
Thank you for your feedback! The Freezedried & Co team
Freezedried & Co customer
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Jul 5, 2023
Verified review
puntuali e precisi
Answer by Freezedried & Co
Jul 6, 2023
Thank you very much for your feedback! The Freezedried & Co team
Freezedried & Co customer
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Jul 1, 2023
Verified review
Answer by Freezedried & Co
Jul 3, 2023
Thank you for this rating! The Freezedried & Co team
Freezedried & Co customer
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Oct 14, 2022
Verified review
The items I want to order are always low in stock or not in stock at all
Answer by Freezedried & Co
Oct 17, 2022
Thank you for your feedback. Do not hesitate to contact us at team@lyophilise.com, perhaps we can advise you on alternative solutions :) We wish you a nice day. The freeze dried and co team
Freezedried & Co customer
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Jan 24, 2023
Verified review
Excellent quality, timely delivery
Shipped on time, arrived in excellent condition and as advertised.
Answer by Freezedried & Co
Jan 25, 2023
Thank you for your coment ! Have a nice day :) The Freezedried & Co team
Freezedried & Co customer
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Apr 14, 2023
Verified review
Out in the mountains I’m confident with your meals!
Answer by Freezedried & Co
Apr 17, 2023
Thank you for taking the time to rate Freezedried & Co. Thank you for your trust. The Freezedried & Co team
Freezedried & Co customer
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Nov 10, 2022
Verified review
Very helpful, prompt service.
Answer by Freezedried & Co
Nov 14, 2022
Thank you very much for your feedback! The Freezedried & Co team
FQ
Fredrik Q.
Ekerö
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Nov 22, 2022
Verified review
I am completetly satisfied
Answer by Freezedried & Co
Nov 23, 2022
Thank you for taking the time to rate Freezedried & Co. Thank you for your trust. The Freezedried & Co team
Freezedried & Co customer
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Apr 24, 2023
Verified review
Excellent service !
Answer by Freezedried & Co
Apr 24, 2023
Merci pour la note ⭐⭐⭐⭐⭐ :) La team Lyo