Freezedried & Co- Logo - reviews

Freezedried & Co
Reviews:

32 reviews in the last 12 months231 total reviews  

4.75
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Sep 26, 2023
 Verified review
Repeat customer for good reason. The website is easy to use and clear about stock levels. Communication from the company is clear and helpful and shipping has been quick and efficient. Everything is well packaged and arrives in good condition.

Top negative review

Jul 19, 2023
 Verified review
FD&Co provides a huge variety of products and an amazing one stop shop for all things outdooor, particularly food. The site layout is amazing and the and the information is displayed is super helpful (although some of the filters when choosing products were not working). However the stocks were not up to date and they did not have a series of products that I ordered, which not only changed the order but also delayed the delivery which was not in the indicated timeframe. This said they were super helpful and quick to respond in the support channels, and after that shipped the revised order quickly.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Freezedried & Co

Filter
 Sort by  
Relevance
(28)
(1)
(0)
Reset
Jan 26, 2024
 Verified review
Report review
Answer by Freezedried & Co
Jan 29, 2024
Thank you for this rating! The Freezedried & Co team
Dec 19, 2023
 Verified review
Report review
Answer by Freezedried & Co
Dec 19, 2023
The Freezedried & Co team thanks you for your note.
Dec 10, 2023
 Verified review
Report review
Answer by Freezedried & Co
Dec 14, 2023
Thank you for your rating. The Freezedried & Co team
Sep 5, 2023
 Verified review
Report review
Answer by Freezedried & Co
Sep 6, 2023
Thank you for your trust :) The Freezedried & Co team
Aug 30, 2023
 Verified review
Report review
Answer by Freezedried & Co
Aug 30, 2023
The Freezedried & Co team thanks you for your note :)
Jul 21, 2023
 Verified review
Report review
Answer by Freezedried & Co
Jul 24, 2023
The Freezedried & Co team thanks you for your note :)
Jul 13, 2023
 Verified review
Report review
Answer by Freezedried & Co
Jul 17, 2023
Thank you for this rating! The Freezedried & Co team
Jul 1, 2023
 Verified review
Report review
Answer by Freezedried & Co
Jul 3, 2023
Thank you for this rating! The Freezedried & Co team
Jul 19, 2023
 Verified review

Amazing store w/ logistics room for improvement

FD&Co provides a huge variety of products and an amazing one stop shop for all things outdooor, particularly food. The site layout is amazing and the and the information is displayed is super helpful (although some of the filters when choosing products were not working). However the stocks were not up to date and they did not have a series of products that I ordered, which not only changed the order but also delayed the delivery which was not in the indicated timeframe. This said they were super helpful and quick to respond in the support channels, and after that shipped the revised order quickly.
Report review
Answer by Freezedried & Co
Jul 20, 2023
Hello, Thank you for your feedback. We've taken your feedback on the filters into account. For your order, we apologise for these problems. Having recently moved our logistics department, we're experiencing some problems but we're working on resolving them. The whole team wishes you a good day!