Xmotorstore.com | Moto and minimoto spare parts- Logo - reviews

Xmotorstore.com | Moto and minimoto spare parts
Reviews:

36 reviews in the last 12 months150 total reviews  

4.53
Excellent

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Most relevant positive review

Aug 17, 2023
 Verified review
best price i found on the web for malossi vl13 reed valve and multivar transmission for runner 180. tempted to purchase the malossi exhaust due to heavily discounted price. delivery place was Greece and delivery cost was 21 euro.

Most relevant negative review

Apr 21, 2024
 Verified review
The shipping was very slow! I ordered the parts that were IN STOCK the whole time from the order till the shipping. 9 working days to ship 2 items? The shipping is 35€ and the UPS doesnt even deliver it to the door, it just gives it to the local post office. Very dissapointed!
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Reviews for Xmotorstore.com | Moto and minimoto spare parts

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Jul 10, 2024
 Verified review
More of a delay in receiving the leather suit than expected, it said "In stock" but apparently it wasn't....
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Jul 10, 2024
Dear Mr. Carrillo, Thank you for taking the time to leave your review and for the 4-star rating. We apologize for the delay you experienced in receiving your leather suit. We understand how frustrating this can be. We appreciate your feedback and want to reassure you that we are taking steps to improve our inventory management and shipping processes to avoid such delays in the future. Thank you for your understanding and patience. If you have any further concerns or need assistance, please do not hesitate to reach out. We value your business and look forward to serving you again soon. Best regards, xmotorstore.
10 days ago
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Jul 5, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Jul 10, 2024
Cher Jean-François, Merci beaucoup pour votre évaluation de 5 étoiles ! Nous sommes ravis de savoir que votre expérience avec nous a été positive. Votre satisfaction est notre priorité absolue. N'hésitez pas à nous contacter pour toute future nécessité. Merci encore d'avoir choisi notre magasin ! Cordialement, xmotorstore.
May 29, 2024
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The transaction was effortless and everything went smoothly and as promised
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Jun 10, 2024
Dear Mr. Leo Volikas, Thank you so much for your 5-star review! We are delighted to hear that your transaction was effortless and everything went smoothly as promised. Your satisfaction is our top priority, and we are thrilled to have met your expectations. We look forward to serving you again in the future!
Jun 15, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Jun 21, 2024
Dear Mr. Palomaa, Thank you so much for your fantastic 5-star review! We are delighted to hear that your experience with our ecommerce platform was excellent. Your satisfaction is our top priority, and your positive feedback motivates us to continue delivering the best possible service. If you need any assistance or have further comments or suggestions, please feel free to reach out to us. We are always here to help!
Jun 15, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Jun 21, 2024
Dear Mr. Billet, Thank you for your 4-star review! We are glad to hear that you had a positive experience with our ecommerce platform. We greatly appreciate your feedback, as it helps us continuously improve our services. If you have any suggestions or comments on how we can make your next experience even better, we would love to hear them. Your satisfaction is very important to us.
Jun 14, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Jun 21, 2024
Dear Mr. Ballanti, Thank you very much for your wonderful 5-star review! We are thrilled to hear that your experience with our ecommerce platform was so positive. Your satisfaction is our top priority, and your feedback motivates us to continue providing the best possible service. If you need any assistance or have further comments or suggestions, please do not hesitate to contact us. We are always here to help!
Jun 11, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Jun 14, 2024
Dear Mr. Riccucci, Thank you so much for your 5-star review! We appreciate your feedback. We look forward to serving you again soon.
May 11, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
May 13, 2024
Dear Jakub, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were completely satisfied with our service. Your trust and appreciation mean a lot to us. We sincerely hope to have the opportunity to assist you again in the future, and we'll strive to make your experience just as wonderful.
May 7, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
May 7, 2024
Dear Josip Galesic, Thank you so much for sharing your positive experience with us and for awarding us a perfect 5-star rating! We are truly delighted to hear that you were satisfied with our service. Your satisfaction is of paramount importance to us, and we are thrilled to have exceeded your expectations. Providing excellent service to our customers is our top priority, and we are glad to have achieved that for you. If you need anything else or would like to share further feedback, please don't hesitate to reach out to us. We are here to assist you in any way we can. Once again, thank you for choosing our services and for sharing your positive experience with others. We truly appreciate your support and look forward to serving you again in the future.
May 1, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
May 7, 2024
Dear Paul COLLINET, Thank you very much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Your satisfaction is incredibly important to us, and we are delighted that we were able to meet your expectations. Providing excellent service and products to our customers is our top priority, and it's truly rewarding to know that we've succeeded in doing so for you. If you ever need anything else or have any further feedback to share, please don't hesitate to reach out to us. We are always here to assist you in any way we can. Once again, thank you for choosing our services and for sharing your positive experience with others. We truly appreciate your support and look forward to serving you again in the future.
Apr 27, 2024
 Verified review
Ordered goods were shown on stock but delivery was proceeded after 3 weeks after informing about order cancelation.
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Answer by Xmotorstore.com | Moto and minimoto spare parts
May 7, 2024
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience you experienced with your recent order. We understand how frustrating it can be to expect timely delivery, only to face unexpected delays. We sincerely regret any inconvenience caused by the discrepancy between the displayed stock availability and the actual delivery time. We are currently investigating what led to the delay in processing your order and will take immediate steps to rectify the situation to ensure that such delays are minimized in the future. Additionally, we will review our inventory management system to ensure that stock availability is accurately reflected on our website. Regarding the order cancellation, we apologize for any confusion or inconvenience caused by the delayed response. We will assess our communication processes to ensure that customers are promptly informed about any changes or cancellations to their orders. Your feedback is invaluable to us, and we truly appreciate you taking the time to share your experience. Please know that we are committed to addressing your concerns and improving our services. If there is anything further we can do to assist you or if you have any additional feedback to share, please do not hesitate to contact us directly. Your satisfaction is our top priority, and we are here to make things right. Thank you for your understanding and patience.
May 7, 2024
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Apr 25, 2024
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excellent shop with fast shipping to greece 100% trustworthy with the best price on the whole web malossi 5519540 thank you very much!!!!!
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Answer by Xmotorstore.com | Moto and minimoto spare parts
May 7, 2024
Thank you so much for your wonderful review and for choosing our shop for your purchase. We are thrilled to hear that you had an excellent experience with us and that our shipping to Greece was fast and reliable. Ensuring a seamless shopping experience for our customers is our top priority, and we are delighted to know that we have met your expectations. We take pride in offering competitive prices and are glad to hear that you found the best price for the Malossi 559540 on our website. Your trust in us means a lot, and we truly appreciate your kind words. If you ever need anything else or have any further inquiries, please don't hesitate to reach out to us. We are always here to assist you in any way we can. Thank you once again for your support and for taking the time to leave us such a positive review. We look forward to serving you again in the future.
Apr 5, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
May 7, 2024
Dear Mr. William Small, Thank you so much for your glowing review and for awarding us a perfect 5-star rating! We are delighted to hear that you had such a positive experience with our services. Your satisfaction is incredibly important to us, and we are thrilled to have met or exceeded your expectations. Providing excellent service and products to our customers is our top priority, and it's truly rewarding to know that we've succeeded in doing so for you. If you ever need anything else or have any further feedback to share, please don't hesitate to reach out to us. We are always here to assist you in any way we can. Once again, thank you for choosing our services and for taking the time to share your feedback. We sincerely appreciate your support and look forward to serving you again in the future.
Mar 29, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Apr 3, 2024
Dear Mr. Marko Simunov, Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve our services. While we are glad to see that your overall experience was positive, we also acknowledge that there may be areas where we can enhance our performance to better meet your expectations. Your rating of 4 out of 5 stars is appreciated, and we want you to know that we are here to address any concerns or meet any additional needs you may have. Customer satisfaction is our top priority, and your feedback serves as an opportunity for us to strive for excellence. Please feel free to reach out to us directly with any further comments or suggestions you may have. We are committed to providing the best possible experience for all our customers, and your input is invaluable in helping us achieve that goal. Thank you again for choosing our services, and we look forward to serving you even better in the future.
Apr 21, 2024
 Verified review
The shipping was very slow! I ordered the parts that were IN STOCK the whole time from the order till the shipping. 9 working days to ship 2 items? The shipping is 35€ and the UPS doesnt even deliver it to the door, it just gives it to the local post office. Very dissapointed!
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Answer by Xmotorstore.com | Moto and minimoto spare parts
May 7, 2024
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience you experienced with your recent order. We understand how important timely shipping is, especially when the items are listed as in stock. We sincerely regret that your order did not reach you as quickly as expected, and we apologize for any frustration this may have caused. We are currently investigating the delay in shipping your items and will take immediate steps to rectify the situation to ensure that such delays are minimized in the future. Additionally, we will review our shipping methods to see how we can improve the delivery process and provide a more seamless experience for our customers. Regarding the shipping fee and the delivery method, we apologize for any confusion or dissatisfaction. We will reassess our shipping policies to ensure that they are fair and transparent for our customers. Your feedback is invaluable to us, and we truly appreciate you taking the time to share your experience. Please know that we are committed to addressing your concerns and improving our services. If there is anything further we can do to assist you or if you have any additional feedback to share, please do not hesitate to contact us directly. Your satisfaction is our top priority, and we are here to make things right. Thank you for your understanding and patience.
Aug 17, 2023
 Verified review
best price i found on the web for malossi vl13 reed valve and multivar transmission for runner 180. tempted to purchase the malossi exhaust due to heavily discounted price. delivery place was Greece and delivery cost was 21 euro.
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Aug 23, 2023
Thank you very much for your review, we are happy to have been of help by offering you the Malossi spare part at the best price. We hope to see you again soon, and we will be happy to help you with the muffler as well. Sincerely xmotorstore.com
Aug 16, 2023
 Verified review
Good experience. Delivery could be better, UPS sucks.
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Aug 23, 2023
Thank you very much for your review, We treasure your review to check a better shipping solution for your location.
Aug 10, 2023
 Verified review
Kann ich nur empfehlen.Hat alles super funktioniert.
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Aug 23, 2023
thank you very much for your review.