Xmotorstore.com | Moto and minimoto spare parts- Logo - reviews

Xmotorstore.com | Moto and minimoto spare parts
Reviews:

51 reviews in the last 12 months175 total reviews  

4.61
Excellent

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Most relevant positive review

Aug 25, 2024
 Verified review
This site-store is so good that you can find almost anything you need for your bike and I m glad I found it.. I have already get one part for my bike on the best price from every other store I found and his support is incredibly good and helpful so much on everything I asked.. Maybe i have to wait a little long more than I expected because the item was listed as available but I was okay with them because I wasnt really in hurry. I don't blame them the list of products is so huge so I can understand that there will be some mistakes.. I would buy again of course unique support with excellent prices and products. ⭐⭐⭐⭐⭐ From Greece!!

Most relevant negative review

Apr 21, 2024
 Verified review
The shipping was very slow! I ordered the parts that were IN STOCK the whole time from the order till the shipping. 9 working days to ship 2 items? The shipping is 35€ and the UPS doesnt even deliver it to the door, it just gives it to the local post office. Very dissapointed!
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Reviews for Xmotorstore.com | Moto and minimoto spare parts

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Sep 28, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
9 days ago
Thank you for your review. We’re sorry to see that your experience wasn’t entirely satisfactory. Your feedback is important to us, and we’d love to know if there’s anything we can improve to make your next experience better. Please feel free to reach out if you have any suggestions or need assistance. Best regards, The Xmotorstore.com team
Sep 26, 2024
 Verified review
Have done several orders in the last year , almost all of them were 5* , with one or another i had minor problems that were always solved. Because of that problems i don't give 5* right now but i'm very satisfied with the shop
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Answer by Xmotorstore.com | Moto and minimoto spare parts
9 days ago
Thank you for your 4-star review and for trusting us with multiple orders over the past year! We're glad to hear that most of your experiences have been 5-star, and we appreciate your understanding when minor issues occurred. We're happy that they were resolved to your satisfaction. We value your feedback and will continue working to improve. We hope to earn that 5th star next time! If you need anything, feel free to reach out. Best regards, The Xmotorstore.com team
Sep 3, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Sep 5, 2024
Dear Mr. Luczaj, Thank you for your 4-star review! We appreciate your feedback and are glad to know that you had a positive experience with us. If you have any suggestions on how we can improve to achieve that fifth star, please feel free to share them with us. Your input is invaluable in helping us enhance our services. We look forward to serving you again! Best regards, The Xmotorstore Team
Jul 10, 2024
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More of a delay in receiving the leather suit than expected, it said "In stock" but apparently it wasn't....
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Jul 10, 2024
Dear Mr. Carrillo, Thank you for taking the time to leave your review and for the 4-star rating. We apologize for the delay you experienced in receiving your leather suit. We understand how frustrating this can be. We appreciate your feedback and want to reassure you that we are taking steps to improve our inventory management and shipping processes to avoid such delays in the future. Thank you for your understanding and patience. If you have any further concerns or need assistance, please do not hesitate to reach out. We value your business and look forward to serving you again soon. Best regards, xmotorstore.
Jun 15, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Jun 21, 2024
Dear Mr. Billet, Thank you for your 4-star review! We are glad to hear that you had a positive experience with our ecommerce platform. We greatly appreciate your feedback, as it helps us continuously improve our services. If you have any suggestions or comments on how we can make your next experience even better, we would love to hear them. Your satisfaction is very important to us.
Mar 29, 2024
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Apr 3, 2024
Dear Mr. Marko Simunov, Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve our services. While we are glad to see that your overall experience was positive, we also acknowledge that there may be areas where we can enhance our performance to better meet your expectations. Your rating of 4 out of 5 stars is appreciated, and we want you to know that we are here to address any concerns or meet any additional needs you may have. Customer satisfaction is our top priority, and your feedback serves as an opportunity for us to strive for excellence. Please feel free to reach out to us directly with any further comments or suggestions you may have. We are committed to providing the best possible experience for all our customers, and your input is invaluable in helping us achieve that goal. Thank you again for choosing our services, and we look forward to serving you even better in the future.