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Top positive review
Jul 19, 2023
Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
The customer service is excellent. They are client oriented, assisting you in everything. Great problem solving skills. The article that I’ve ordered arrived broken but the problem was solved immediately. The person that assisted me was Tania, she’s just great.
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Mar 2, 2024
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This was a second purchase from MOHD
This is a second time we purchased furniture from MOHD. Both orders were quite large, price was very competitive and customer service was excellent.
MOHD organized all shipping, customs clearance and delivery to our door (once for Australia and now for France). It was very easy to communicate with sales team and get what we were looking for. We can highly recommend MOHD!
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Feb 29, 2024
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Tania is awesome 😊
My parcel was missing the driver from FedEx decided to take it for himself … Tania send me a new one with DHL and I received it few days ago .. Thank you Tania for all your help .
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Feb 28, 2024
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Vorrei in futuro una più tempestiva risposta alle esigenze del cliente: nel caso specifico ho dovuto in effetti aspettare molto tempo prima di ricevere una risposta che quantomeno desse una soluzione al problema.
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Feb 26, 2024
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Selezione interessante e accurata
Selezione interessante, ottimo servizio clienti rapido ed efficace.
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Feb 25, 2024
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A huge availability of high quality products at reasonable prices but, most important, an execellent customer service. A my request about the possibility of anticipating a shipment was promptly accepted. Thanks Marilena.
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Feb 23, 2024
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Top!
Angela was super nice and she helped me to choose the best gift in a very little time !
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Feb 21, 2024
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Molto soddisfatto della mia esperienza. Consegna nei tempi previsti e ottimo servizio clienti.
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Feb 17, 2024
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Marilena was very helpful and kind!
I’ll shop again!
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Feb 17, 2024
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ordine HAY sgabelli
sono rimasta molto soddisfatta sulla rapidità di risolvere il mio problema, avendo erroneamente ordinato un pezzo in più. Mi ha assistito la Signora Marilena e ancora nello stesso giorno della mia richiesta, mi è stato accreditato la differenza. Grazie
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Feb 15, 2024
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Feb 13, 2024
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Amazing service, excellent quality and products! Very keen to purchase soon again.
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Feb 13, 2024
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Marilena è stata perfetta. ha seguito interamente la mia spedizione nonostante ci sia stato un problema nel prodotto. gentile, precisa e professionale
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Feb 2, 2024
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L'esperienza è stata molto positiva. Anche se un prodotto è arrivato rotto, non ho avuto problemi con il supporto.
La spedizione è stata veloce e quando ho fatto il reclamo l'assistente di spororte è stato molto gentile e mi ha spedito velocemente il nuovo prodotto.
Ciò che potrebbero fare meglio è preparare i prodotti in modo che non si rompano.
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Jan 31, 2024
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Marilena was caring and excellent at getting what I wanted, really easy and smooth process
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Jan 31, 2024
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Professionale
Molto gentile la signora Marilena
Professionale e risolutiva
Per me eccellente
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Jan 30, 2024
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Great support
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Jan 30, 2024
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Jan 27, 2024
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Vitra Organic Chairs
Excellent communication from the client service, great price and the goods were delivered in perfect condition. I'm vary happy with Mohd and highly recommend them.
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Jan 20, 2024
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A trusted place to look for designer furniture
When you are looking for quality designer product, this is the place to look to. They carries a wide of products and the after sale services are excellent. Special thanks to Silvia who helped to solve an issue with the supplier expeditiously. A very pleasant experience.
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