shop.mohd.it/en/Reviews

: 745ExcellentCertified

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shop.mohd.it/en/- Logo - reviews
shop.mohd.it/en/- Logo - reviews

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Contact
Mollura & C. S.P.A.
S.S. 114 - km 6,400 Tremestieri
98128 Messina (ME)
Italy
Authorised representative
Gianluca Tornabene Mollura

Reviews for shop.mohd.it/en/

4.75/5.00
Excellent
How is the rating calculated?

124 reviews in the last 12 months

85 %
10 %
2 %
1 %
2 %
745 total reviews

What other customers say about their experience with shop.mohd.it/en/

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5 days ago
Ottima esperienza con il venditore. A partire dall’assistenza alla vendita , per la professionalità e puntualità. Consiglio assolutamente
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17 days ago
Many shops look good before ordering, and only a few of them are ready to solve problems that arise after ordering. I was lucky - MOHD is one of these shops. I bought an expensive lamp that had a manufacturing defect. I contacted the customer service and they immediately agreed to replace this lamp. I am grateful to Silvia for her care, professionalism and help in these difficult times.
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4 months ago
My lamp is damaged during shipment. After 7 months, they failed to send me the replacement, so I returned it. After another two months, I still don't get my refund back. Simona is trying very hard to fix my problems though.
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21 days ago
From order to delivery: everything went very well. Inquiries were dealt with very quickly and in a very friendly manner.
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1 month ago
I have not purchased anything, but the client support and engagement is exceptional. I was tended to promptly, my needs were recognized and attended to, and they tried to accommodate me as much as possible. What's more, this was consistent. It was not a gimmick or a sales ploy. It was a sincere effort to provide complete service. Beyond this, I certainly appreciate the eclectic lighting selection.
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1 month ago
Purchase went really smoothly very pleased with price and shipping thank you
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1 month ago
really like working with MOHD.it and the staff. They have come through in a big way for my needs. recommend highly and for me that's really saying alot as I am very demanding.
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1 month ago
This is my first order from MOHD. The products received is in good order. Special thanks to Angelo from support team that has been patient in taking care of my order.
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2 months ago
I ordered many sofas and coffee tables from MOHD for overseas delivery, the process was very easy from order to shipping. The proposals were amazing, the plans very fast to produce, and the team is extremely helpful. They were always available for questions, even in the tough months of covid confinement. Highly recommended
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2 months ago
The goods was delivered in pristine condition and on-time. Although the item was not exactly what I ordered (it's a bigger version lamp of what I wanted), MOHD customer service team, Silviana, jumped onto the case immediately and was very responsive and professional. The issue has been addressed. Real thankful for Silviana and MOHD team.
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3 months ago
Excellent quality, customer service was helpful
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3 months ago
I can only warn about this company! After weeks of to and fro, it turned out that my furniture was no longer produced and therefore no longer available. So the delivery information on the order and invoice was fictitious. My money was only refunded after a long time and the threat of legal action. Conclusion: Hands off - there are many and much more serious online dealers for design furniture!
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3 months ago
I recommend
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3 months ago
I ordered a floor lamp with tripod for my brother. It was delivered on time, the good was alright. However,I lost a piece of its leg on the way to my brother's house and could not find where it had gone. Therefore, I ask to MOHD custemer service to send an extra leg with charge. They answered quickly, and sent me a leg within a week. Even they took a half of its cost. Highly recommended.
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3 months ago
Incredible service and value for money. Purchased an Otollo table lamp. It took around one week to arrive from Italy to Australia. Could not believe how quick and easy the transaction was. Have my eye on so many other items, and will not hesitate to order as I know the business is genuine and delivers.
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3 months ago
I purchased the Little Petra Lounge Chair in moonlight sheepskin and it’s beyond beautiful and comfy. It’s been a pleasure working with Mohd-E Shop and they arranged for me to have the chair unpacked and moved into my house very appreciated in these times.
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3 months ago
I ordered two sun loungers and table from Talenti, mohd were able to order items that were not available on their website. Customer service was extremely helpful and provided a very competitive price. Goods arrived in perfect condition before estimated time.
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4 months ago
The first delivery item was the wrong model. The customer service was good. To even further improve, indicate somewhere that a foreigner shall write in english to the customer service.
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4 months ago
COVID-19 wreaked havoc with supply this summer but Simona kept in touch throughout the process. Purchasing was straightforward and the quality of the furniture is exceptional.
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4 months ago
I highly recommend this website. Chiara walked with me through the process and has been patient in giving us quotes, help with color choices and also styles. I have ordered multiple pieces and have been very happy with the quality. It is authentic Italian furniture and can be trusted. I would recommend this without reservations. The three stars for delivery had to do w the local company in the US.
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