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certified since: Jul 7, 2014
updated on: Mar 25, 2023
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Reviews for shop.mohd.it/en/
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
Verified review
11 days ago
I have made several purchases from Mohd and have always been satisfied.
During the last one, however, I had a problem with the assembly of a lamp; thanks to the support of the excellent customer service (and especially thanks to Tania), I sent it back and in the end my lamp was repaired and working.
Tania supported me every step of the way, I can only recommend her wholeheartedly.
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Verified review
6 days ago
For my new home I ordered most of the furniture from MOHD. It was an amazing experience. The service and price quality was excellent. Najeeb was so kind and helpful with sending me quotes and advising. I received all of the furniture within promissed delays and we are very much satisfied with the quality and beauty of the furniture.Thank you MOHD!
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Verified review
Mar 1, 2023
Fantastic items, reasonable prices, and excellent customer service (-I specifically worked with Milad to purchase lightning fixtures). Items are as described, arrived quickly and well packed.
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Verified review
Mar 9, 2023
I was very satisfied with both the sales and after-sales service.
Fabrizio and Tania were always very quick and polite in their replies.
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Verified review
Mar 4, 2023
very efficient service, I had received the wrong goods, replaced as quickly as possible. I will use it more often. Thanks to Marilena
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Verified review
9 days ago
Serious company with excellent products and excellent customer service. I will definitely repurchase other products.
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Verified review
19 hours ago
Everything went well, from costumer service until delivery. The chair is beautiful!
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Verified review
12 days ago
Servizio clienti eccellente, disponibilità, efficienza e rapidità nelle risposte.
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Verified review
10 days ago
molto cordiali ed efficienti
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Verified review
Mar 11, 2023
Excellent customer service
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5 days ago
Great Customer Service!
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Verified review
Mar 6, 2023
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Mar 6, 2023
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Verified review
Feb 14, 2023
I had asked for a quotation of a designer chair and got an immediate reply. Not only was the pricing very compatible, but since the company had stock the delivery time of usually 7 weeks was cut into 10 days.
It was easy to communicate with Najeeb and he also arranged ti best and fasted delivery from Italy to Germany.
I will not hesitate to buy from this company again and can highly recommend them.
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Verified review
Jan 24, 2023
People always ready to give advises about needs and reliable in waiting time for orders.
Even more important, after a stuff arrived damaged, they replaced it without any objection or discussion.
Completely satisfied
Carlo Palombo, Lucca (IT)
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Verified review
Jan 31, 2023
I ordered a chair but unfortunately it was wrongly delivered. Mohd customer care took care of the issue and they supported me to get the right one shipped as fast as possible. I really appreciate this service and enjoyed my chair!
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Verified review
Feb 12, 2023
Najeeb has been amazing getting our orders sorted as quick as possible and helping with additional requests. The tables that have arrived are stunning.
Looking forward to receiving our chairs from MOHD.
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Verified review
Feb 20, 2023
Excellent experience and excellent Customer Support. Quick, kind and reliable!
Marilena has been extremely helpful, a true example of what Customer Service should be.
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Verified review
Feb 8, 2023
Very good communication handled by staff, and price is very competitive. Smooth transaction.
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Verified review
Feb 16, 2023
Excellent reception in the store, professionalism and experience, commercial availability
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