Certificate for shop.mohd.it/en/

No. XCA816B244518A68CE335AFCC4DBBA499
 

Approved on
07/07/2014
Valid until
06/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for shop.mohd.it/en/



Good

4.48/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 166 Trusted Shops reviews collected in the last 12 months.
In total, shop.mohd.it/en/ has already collected 487 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/12/2018
Date of order
23/11/2018
14/12/2018
All the items that I have ordered are genuine and shipped in excellent condition.
Thanks a lot.
5.00
Excellent

Date of publication
14/12/2018
Date of order
15/10/2018
14/12/2018
The order arrived after 8 weeks instead of weeks as mentioned on the website.
The single parts of the order doesn't fit as it should be.
The customer service is okay.
3.00
Fair

Date of publication
14/12/2018
Date of order
30/11/2018
14/12/2018
We received a refund on December 3rd. Probably due to an error on the website, the product was marked as available for immediate delivery, but in reality it was not.
1.00
Very Poor

Date of publication
14/12/2018
Date of order
07/12/2018
14/12/2018
Ottima scelta di prodotti, prezzi di mercato (a volte ci sono degli sconti ma non sono frequenti). Spedizione lentissima.
3.00
Fair

Date of publication
14/12/2018
Date of order
23/11/2018
14/12/2018
Commande non livrée à ce jour
1.00
Very Poor

Date of publication
14/12/2018
Date of order
21/10/2018
14/12/2018
Commande non livrée à ce jour
1.00
Very Poor

Date of publication
14/12/2018
Date of order
21/10/2018
14/12/2018
Commande toujours pas livrée à ce jour
1.00
Very Poor

Date of publication
12/12/2018
Date of order
12/12/2018
12/12/2018
serious shop of Italian furniture
5.00
Excellent

Date of publication
10/12/2018
Date of order
10/12/2018
10/12/2018
Amazing experience from the very first email. Professionalism, patience, good manners and good prices. I highly recommend Mohd to whoever wants to have access to several design brands and have them delivered at home. I live in Switzerland and the shipment went through custom with no issue whatsoever and delivery was quicker than expected (my item was "on stock").
Thank you Giuseppe and the team
5.00
Excellent

Date of publication
10/12/2018
Date of order
31/10/2018
10/12/2018
Overall a good experience. Would have been flawless with some information on the delivery.
4.67
Excellent

Date of publication
09/12/2018
Date of order
04/11/2018
09/12/2018
Disappointingly I have received NO word from shop mohd in more than 6 weeks since I placed my order. My credit card was promptly charged for the items, but this far down track and I have no delivery of goods, and no customer service reply to my email enquiries. Need to chase a refund through Trusted Shops ASAP I would give all zero stars but that doesn't seem to be an option
1.00
Very Poor

Date of publication
08/12/2018
Date of order
01/12/2018
08/12/2018
I give you my review when I will get the answer to my question about tye date of delivery
2.00
Poor

Date of publication
08/12/2018
Date of order
23/11/2018
08/12/2018
Tutto perfetto.
5.00
Excellent

Date of publication
07/12/2018
Date of order
23/11/2018
07/12/2018
Spedizione puntuale.
Le sedie acquistate hanno però dei piccoli graffi probabilmente fatti dal venditore durante l'imballo
4.67
Excellent

Date of publication
05/12/2018
Date of order
05/12/2018
05/12/2018
Fantastic customer serviceMy parcel got stolen upon delivery and I was able to receive refund from Fedex ONLY because of the great support I received from Mohd customer service, always there to reply to my questions and concerns. A great collection of authentic brands with great seasonal discounts. Ships in a timely manner and secure packaging. Highly recommended
5.00
Excellent

Date of publication
05/12/2018
Date of order
25/11/2018
05/12/2018
Ordered 1 week ago and still have not the ordered item.
3.67
Good

Date of publication
04/12/2018
Date of order
26/11/2018
04/12/2018
good shop
5.00
Excellent

Date of publication
02/12/2018
Date of order
25/11/2018
02/12/2018
I have used the Mohd shop frequently during the last year. It has been great experience
Special thanks to Sofia and appreciation for her professionalism

Regards
Ilsa Georgieva
5.00
Excellent

Date of publication
01/12/2018
Date of order
01/12/2018
01/12/2018
Sofia and the whole company could not be better in any category
5.00
Excellent

Date of publication
30/11/2018
Date of order
22/11/2018
30/11/2018
Best prices
good costumer service
Very friendly
Best furniture you can get
5.00
Excellent

Date of publication
29/11/2018
Date of order
01/10/2018
29/11/2018
This was my third purchase during the past two years.
As before everything went fine, possibly except for the 2-months delivery time but here primarily the manufacturer is to be blamed. This is a totally standard piece of furniture which is produced since decades. I have inquired twice and always got a quick and very polite response so never worried.
5.00
Excellent

Date of publication
27/11/2018
Date of order
27/11/2018
27/11/2018
Ylenia is super. She is an asset to the company
4.67
Excellent

Date of publication
27/11/2018
Date of order
17/11/2018
27/11/2018
This was my second order with MOHD and everything went very well this time.
5.00
Excellent

Date of publication
24/11/2018
Date of order
24/11/2018
24/11/2018
Eine der besten Onlineerfahrung. Perfekter und sehr schneller Service, Danke Silvia und Roberta. Gute Preise. Perfekte Lieferung. Danke
5.00
Excellent

Date of publication
23/11/2018
Date of order
14/11/2018
23/11/2018
Everything good thanks. Could have done with an even faster delivery.
5.00
Excellent

Date of publication
23/11/2018
Date of order
23/11/2018
23/11/2018
The Dedon mbrace Daybed we ordered is fantastic. MOHD were very helpful in ensuring it arrived on time
5.00
Excellent

Date of publication
23/11/2018
Date of order
23/11/2018
23/11/2018
Hace unas semanas hice mi pedido con ellos.Todo fue genial.
La atención fue exelente y los productos me llegaron a tiempo.
Estoy muy satisfecha. Mil gracias
5.00
Excellent

Date of publication
23/11/2018
Date of order
10/10/2018
23/11/2018
The customer service is excellent. I was working with Silviana. I made a mistake in my order which she corrected instantly - despite the time difference as I'm in AU. Also, she informed me right way when certain colours had gone out of stock. My goods have shipped (except for one item which I expected) - and I am eagerly waiting for them to arrive in Sydney. I will update this upon receipt
5.00
Excellent

Date of publication
22/11/2018
Date of order
22/11/2018
22/11/2018
Handled our order with exceptional care
5.00
Excellent

Date of publication
22/11/2018
Date of order
22/11/2018
22/11/2018
I bought 2 coffee tables from Moroso. One of them the base didn't fit to screw holes in the top. It took Moroso half a year until they were able to deliver a proper product. I had additional expenses and works and no excuse at all came from their side

But Miriam of MOHD was very helpful. Her service was just perfect
4.00
Good

Date of publication
18/11/2018
Date of order
16/11/2018
18/11/2018
2 Items shipped to Canada, excellent customer service, prompt replies, on time delivery, best prices on the web, overall was a great experience, I highly recommend.
5.00
Excellent

Date of publication
15/11/2018
Date of order
11/08/2018
15/11/2018
Everything came as expected with no problems at all. One week after buying the items, mohd customer service got in touch with me to inform that the delivery was shifted around two months , due to a problem with the manufacturer.

All the goods arrived in the timeframe informed by mohd.
4.67
Excellent

Date of publication
15/11/2018
Date of order
15/11/2018
15/11/2018
Great commitment from Mohd's sales staff to support the customer in the process. Best prices I've found. Goods delivered as per expectations.
5.00
Excellent

Date of publication
13/11/2018
Date of order
13/11/2018
13/11/2018
I ordered 1 table and 4 chairs at Mohd's. The table top was damaged while its packaging was ok. Silvia has done everything to find a solution with the carrier and I have just receive the new table top today. Thanks again to Mohd's customer service
4.67
Excellent

Date of publication
10/11/2018
Date of order
10/11/2018
10/11/2018
My experience with ordering furniture from Mohd has been a pleasure. We had a hotel lobby, restaurant, bar and terrace to furnish in Beirut, Lebanon. The result turned out great. I had previously worked with Mohd on a residential project to great success. Their service is truly exceptional, and they go out of their way to meet even your most detailed and individual needs, whatever your budget.
5.00
Excellent

Date of publication
08/11/2018
Date of order
08/11/2018
08/11/2018
Once again Gianluca and his team exceeded my expectations. All the 16 pieces of forniture arrived in excellent condition. Installation was smooth and clean. Will shop again and very happy to recommend to everyone with excellent taste in design:-)
5.00
Excellent

Date of publication
05/11/2018
Date of order
28/10/2018
05/11/2018
Excellent item and quick reliable delivery
5.00
Excellent

Date of publication
05/11/2018
Date of order
05/11/2018
05/11/2018
Staff at the Shop were very friendly and helpful to deal with
5.00
Excellent

Date of publication
03/11/2018
Date of order
11/09/2018
03/11/2018
Excellent
5.00
Excellent

Date of publication
01/11/2018
Date of order
01/11/2018
01/11/2018
Everything ok
5.00
Excellent

shop.mohd.it/en/ customer reviews

shop.mohd.it/en/

shop.mohd.it/en/ was certified by Trusted Shops on 07/07/2014.

Contact
S.S. 114 - km 6,400 Tremestieri
98128 Messina (ME)
Italy
g.mollura@mohd.it
shop.mohd.it/en/
Owner
Mollura & C. srl Srl
S.S. 114 - km 6,400 Tremestieri
98128 Messina (ME)
Italy
Authorized representative
Gianluca Tornabene Mollura
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with shop.mohd.it/en/ in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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