I have been shopping at Mohd online for six months now. The products are fantastic with many brands and items in stock which I would have otherwise needed to wait many weeks for if I ordered them locally. Delivery to Melbourne Australia is reasonable, approx. 1 week from Italy via DHL each time. I recently needed to exchange a faulty item and the customer service team were super accommodating and responsive, resolving the issue in a timely manner. Thanks MOHD!!
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13 days ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
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5 months ago
Very fast the delivery and the chairs were exactly like i would like.top!
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5 months ago
Excellent service and efficient resolution of any problems!
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6 months ago
Excellent customer service and expertise from Valentina every time I purchase furniture. Always swift in their responses and also good prices and excellent deliveries.
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6 months ago
very poor communication, I have sent 2 emails 5 days ago with no response at all!!
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6 months ago
I found what I was looking for and the price was too good to be true, about 1/4 the price charged by everyone else. I hesitated, usually if it's too good to be true, it's not real. But it was...fantastic experience. Customer service was quick to answer my question, my purchase shipped quickly, and I got exactly what I was expecting.
I am very satisfied with all the process.
They are trustworthy and so I felt comfortable during my order.
It was a thousand kilometers distance far away company from me.
But I could trust MOHD.it.
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6 months ago
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6 months ago
Pełen profesjonalizm. Szybka wysyłka oraz proces zamówienia. Gorąco polecam
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6 months ago
The chair+pouf are really pretty. And many thanks to Silviana. She is very nice and patient. It's a wonderful experience.
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6 months ago
great deal for great design product. well package with fast shipment. for customer service, quick response, well communication. will like to deal with again, absolutely.
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6 months ago
Je tiens à remercier MOHD pour son service après vente impeccable et spécialement Francesca pour son aide et son engagement sans faille.
J'ai reçu deux deux fois une lampe cassée pendant le transport et Francesca a chaque fois fait le nécessaire pour renvoyer une nouvelle lampe neuve dans un court délai. La 3ème lampe fut la bonne et je peux recommander MOHD à tout acheteur, sans souçis.
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6 months ago
Fast shipment when item is in stock. Customer service rep is responsive
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6 months ago
very easy to contact by email, servise was very kind and fast. the product arrived extremely fast.
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6 months ago
Perfect. Thank you!
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7 months ago
Great customer service, super product and shipping quality, one of the best interior design shops on the web!
Large item was shipped quickly; everything was effortless.
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7 months ago
I have been shopping at Mohd online for six months now. The products are fantastic with many brands and items in stock which I would have otherwise needed to wait many weeks for if I ordered them locally. Delivery to Melbourne Australia is reasonable, approx. 1 week from Italy via DHL each time. I recently needed to exchange a faulty item and the customer service team were super accommodating and responsive, resolving the issue in a timely manner. Thanks MOHD!!
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7 months ago
On November 8th I ordered two Kristina Dam curved side tables from Mohd Shop. The expected delivery was December 13th, so I took that day off. DHL attempted to deliver it earlier, but I was not home. When the delivery finally arrived on December 13th at 7:18 EST, only 1 table was delivered. I have emailed MOHD shop, sent a message through the website and this morning sent another message through f
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7 months ago
Ordered a very large mirror to be delivered to Australia. Process was overseen by Devanshi who was in email communication with me throughout. Arrived earlier than expected and is magnificent!
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