shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

145 reviews in the last 12 months1,348 total reviews  

4.90
Excellent

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Most relevant positive review

Jul 19, 2023
 Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!

Most relevant negative review

Apr 3, 2024
 Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
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Reviews for shop.mohd.it/en/

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May 28, 2024
 Verified review
Thank you Mohd Shop, for your assistance with the ordering process. The quick and convenient online purchase allowed me to receive the product seamlessly even while residing in Asia. It has added a lot of warmth to my home decor. Special thanks to Tania for her assistance and resolution of issues throughout the ordering process.
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May 25, 2024
 Verified review

Molto soddisfatto

Eccellente lavoro di gestione di una problematica legata a un danno del prodotto ricevuto. Servizio clienti rapido e di supporto, in particolare Marilena è stata gentile, veloce, precisa e soprattutto concreta. Consiglierò MOHD e continuerò ad acquistare.. a patto che mi garantiscano il supporto di Marilena anche in futuro :)
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Jun 11, 2024
 Verified review
Très satisfaite de nos commandes pour équiper nos bureaux et l'un de nos chantier. Nous avons eu des soucis de communication à un moment donné du process mais Silviana du SAV a pris très efficacement le relais. Nous recommandons MOHD sans réserve.
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Jun 10, 2024
 Verified review
Alberto was nothing short of amazing! He offered the best service possible from the beginning until the end. I wish every salesperson was like him, he truly stands out in his professionalism friendliness and helpfulness. Thank you for all!
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May 21, 2024
 Verified review

Good

Purchase and deliveries were fast and smooth. There was a frustration in the customer service afterwards, but we understood that it was due to a misunderstanding on both parts. Overall I’ll be happy to use MOHD again.
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May 19, 2024
 Verified review
Despite a small issues on the first delivery, the items has been promptly exchanged free of shipping charge, many thanks to Marilena for her great help, proactivity and remarkable fast support and kindness !
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Jun 11, 2024
 Verified review

Excelente experiencia

Servicio post venta de acuerdo con las marcas que venden. Precio competitivo, productos muy bien protegidos, empresa de transporte (Tramo) muy buena y muy amables. Seguiré comprando.
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May 14, 2024
 Verified review
ho chiesto che mi venisse applicato un upgrade della scontistica prevista e sono stata immediatamente accontentata
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May 15, 2024
 Verified review
Excellent after sale support. A big thank you to Marilena who managed my issue in a very timely manner
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May 20, 2024
 Verified review
The team at MOHD is incredibly responsive and the product selection is great!
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Jun 11, 2024
 Verified review
Ottimo trattamento e ottima anche l'assistenza post vendita
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Jun 5, 2024
 Verified review
Servizio clienti molto presente e cordiale.
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May 17, 2024
 Verified review
All perfect !!!
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May 23, 2024
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Apr 26, 2024
 Verified review

original and quality items and great customer service.

Items on the site are quality, original, and often sold at affordable prices. The shipping service is reliable and fully traceable. I was involved in a return service for item defectiveness not dependent on the Mohd store and the Mohd's custemer service have been responsive to the needs and have taken care to update me on the progress.
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May 9, 2024
 Verified review
Je viens de réceptionner mon canapé Modhern, il est magnifique. Merci à l'équipe de Modh surtout Aleandra, qui a assuré tout le suivi de ma commande, les échanges par mails ont été très appréciés. Elle m'a aidé à finaliser ma commande et ma rassuré pendant les semaines d'attente. Je recommande totalement.
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May 9, 2024
 Verified review
Mohd è sempre una garanzia: vasta scelta di prodotti, promo competitive, spedizioni accurate e veloci, ma soprattutto un servizio clienti preparato, presente e attento. Un ringraziamento particolare va a Tania, sempre disponibile e gentile. Consiglio a tutti!
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Apr 17, 2024
 Verified review

The support was very effective (but a little slow)

The support was very effective and Tania from customer service was very kind. The only negative aspect was that it took almost 1 month to get a solution to the issue. However in the end every thing was solved and I am fully satisfied.
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May 9, 2024
 Verified review
Vorrei ringraziare personalmente la sig.na Marilena che si è prodigata per farmi sostituire più volte delle lampade difettose. Segno di grande professionalità e cortesia ormai sempre più una rarità
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May 2, 2024
 Verified review
It was such a good experience buying furniture and lightings from MOHD. Aleandra was carefully dealing with my order and all the items arrived at my new home nice and safely.
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