shop.mohd.it/en/Reviews:
145 reviews in the last 12 months1,351 total reviews
Excellent
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Most relevant positive review
Apr 26, 2024
Verified review
Items on the site are quality, original, and often sold at affordable prices.
The shipping service is reliable and fully traceable.
I was involved in a return service for item defectiveness not dependent on the Mohd store and the Mohd's custemer service have been responsive to the needs and have taken care to update me on the progress.
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Most relevant negative review
Apr 3, 2024
Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
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Reviews for shop.mohd.it/en/
Jun 10, 2024
Verified review
Alberto was nothing short of amazing! He offered the best service possible from the beginning until the end. I wish every salesperson was like him, he truly stands out in his professionalism friendliness and helpfulness. Thank you for all!
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Jun 16, 2024
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nice service
I had a problem with an item and the staff was super helpful and helped me a lot and immediately. I really appreciate the service, nice high end quality, famous brands and of course the most important, for a good price. I will buy again.
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Jun 11, 2024
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Excelente experiencia
Servicio post venta de acuerdo con las marcas que venden. Precio competitivo, productos muy bien protegidos, empresa de transporte (Tramo) muy buena y muy amables. Seguiré comprando.
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Jun 22, 2024
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Molto professionali
Sempre pronti a risolvere i problemi
Very professional
Always ready to solve problems, highly recommended and truly beyond all expectations
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Jun 25, 2024
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Tout était Parfait Tania a très vite répondu et a résolu mon problème .
Je recommande ce site
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Jun 11, 2024
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Ottimo trattamento e ottima anche l'assistenza post vendita
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Jun 5, 2024
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Servizio clienti molto presente e cordiale.
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May 9, 2024
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Je viens de réceptionner mon canapé Modhern, il est magnifique. Merci à l'équipe de Modh surtout Aleandra, qui a assuré tout le suivi de ma commande, les échanges par mails ont été très appréciés. Elle m'a aidé à finaliser ma commande et ma rassuré pendant les semaines d'attente.
Je recommande totalement.
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May 9, 2024
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Mohd è sempre una garanzia: vasta scelta di prodotti, promo competitive, spedizioni accurate e veloci, ma soprattutto un servizio clienti preparato, presente e attento. Un ringraziamento particolare va a Tania, sempre disponibile e gentile. Consiglio a tutti!
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May 16, 2024
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I live in the United States and have purchased from MOHD many times. This last time there was a problem and I can't thank Silviana with MOHD enough for her great customer service getting this handled.
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May 9, 2024
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Vorrei ringraziare personalmente la sig.na Marilena che si è prodigata per farmi sostituire più volte delle lampade difettose.
Segno di grande professionalità e cortesia ormai sempre più una rarità
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May 2, 2024
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It was such a good experience buying furniture and lightings from MOHD. Aleandra was carefully dealing with my order and all the items arrived at my new home nice and safely.
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May 10, 2024
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The sales was very responsive during my product enquiry stage. I was a bit hesitant to purchase high value furniture via oversea online shop at the beginning. But their responsiveness and attentive to details gave me confidence to finally make the order. The timeline for the made-to-order furniture to warehouse was shorter than I expected. Moreover I got a pleasant surprise by being upgraded to air freight shipping! I am so happy to receive my dream armchair in such short period of time and better pricing!
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May 25, 2024
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Molto soddisfatto
Eccellente lavoro di gestione di una problematica legata a un danno del prodotto ricevuto.
Servizio clienti rapido e di supporto, in particolare Marilena è stata gentile, veloce, precisa e soprattutto concreta.
Consiglierò MOHD e continuerò ad acquistare.. a patto che mi garantiscano il supporto di Marilena anche in futuro :)
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May 21, 2024
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Good
Purchase and deliveries were fast and smooth.
There was a frustration in the customer service afterwards, but we understood that it was due to a misunderstanding on both parts.
Overall I’ll be happy to use MOHD again.
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May 19, 2024
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Despite a small issues on the first delivery, the items has been promptly exchanged free of shipping charge, many thanks to Marilena for her great help, proactivity and remarkable fast support and kindness !
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May 14, 2024
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ho chiesto che mi venisse applicato un upgrade della scontistica prevista e sono stata immediatamente accontentata
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May 8, 2024
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L’operatrice che mi ha supportato nella risoluzione della problematica è stata molto efficiente e gentile.
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May 15, 2024
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Excellent after sale support. A big thank you to Marilena who managed my issue in a very timely manner
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May 20, 2024
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The team at MOHD is incredibly responsive and the product selection is great!
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