shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

129 reviews in the last 12 months1,301 total reviews  

4.91
Excellent

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Top positive review

Jul 19, 2023
 Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!

Top negative review

Apr 3, 2024
 Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
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Reviews for shop.mohd.it/en/

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May 15, 2023
 Verified review
Superb customer management
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May 11, 2023
 Verified review
The customer service, in my case Silvia, was very responsive and understanding. I could not ask for better
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May 10, 2023
 Verified review

Great customer service

Our product arrived damaged, but Mohd handled the issue without any difficulty and sent us a replacement as soon as possible.
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SM
Shital M.
Dublin, Ireland
May 9, 2023
 Verified review
Recommend shopping with it. We weren't sure initially but the communication is clear on the timing and then delivery was perfect.
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May 2, 2023
 Verified review

SO112150

The customer service was excellent! Thank you so much Alberto for your cordiality and professionality
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Apr 27, 2023
 Verified review

Tutto Perfetto

Ho acquistato una libreria Kriptonite su questo sito, non ho avuto nessun problema, anzi sono stati loro a risolverli brillantemente visto che due delle mensole avevano dei difetti di verniciatura, si sono prodigati subito per risolvere facendole sostiuire dall'azienda produttrice. Ho interagito con una loro operatrice (Marilena) che è stata sempre gentilissima e risolutiva. Consigliato
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HS
Horst S.
Diekholzen
Apr 27, 2023
 Verified review
High quality Artemide lamp as ordered. Best price! Very good and nice contact despite > 2.000 km distance. A damaged lamp base was therefore not a problem. It was quickly exchanged. Purchase recommendation for this online shop.
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Apr 26, 2023
 Verified review
Very helpful services to choose the colors and shape of the furnitures and outstanding products in terms of quality
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