shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

140 reviews in the last 12 months1,336 total reviews  

4.90
Excellent

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Top positive review

Jul 19, 2023
 Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!

Top negative review

Apr 3, 2024
 Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
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Reviews for shop.mohd.it/en/

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May 10, 2024
 Verified review
The sales was very responsive during my product enquiry stage. I was a bit hesitant to purchase high value furniture via oversea online shop at the beginning. But their responsiveness and attentive to details gave me confidence to finally make the order. The timeline for the made-to-order furniture to warehouse was shorter than I expected. Moreover I got a pleasant surprise by being upgraded to air freight shipping! I am so happy to receive my dream armchair in such short period of time and better pricing!
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May 9, 2024
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Je viens de réceptionner mon canapé Modhern, il est magnifique. Merci à l'équipe de Modh surtout Aleandra, qui a assuré tout le suivi de ma commande, les échanges par mails ont été très appréciés. Elle m'a aidé à finaliser ma commande et ma rassuré pendant les semaines d'attente. Je recommande totalement.
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May 9, 2024
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Vorrei ringraziare personalmente la sig.na Marilena che si è prodigata per farmi sostituire più volte delle lampade difettose. Segno di grande professionalità e cortesia ormai sempre più una rarità
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May 9, 2024
 Verified review
Mohd è sempre una garanzia: vasta scelta di prodotti, promo competitive, spedizioni accurate e veloci, ma soprattutto un servizio clienti preparato, presente e attento. Un ringraziamento particolare va a Tania, sempre disponibile e gentile. Consiglio a tutti!
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May 8, 2024
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L’operatrice che mi ha supportato nella risoluzione della problematica è stata molto efficiente e gentile.
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May 8, 2024
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Gentilezza elasticità professionalità
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May 2, 2024
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I love my lamps! Silvia was very helpful with my order.
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May 2, 2024
 Verified review
It was such a good experience buying furniture and lightings from MOHD. Aleandra was carefully dealing with my order and all the items arrived at my new home nice and safely.
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Apr 26, 2024
 Verified review

original and quality items and great customer service.

Items on the site are quality, original, and often sold at affordable prices. The shipping service is reliable and fully traceable. I was involved in a return service for item defectiveness not dependent on the Mohd store and the Mohd's custemer service have been responsive to the needs and have taken care to update me on the progress.
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Apr 26, 2024
 Verified review
Great customer service. Thank you Silvia!
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Apr 25, 2024
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Molto cortesi e disponibili a risolvere le problematiche sorte con il trasporto e imputabili al vettore. Marilena veramente gentile e carina.
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Apr 24, 2024
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Excellent customer service

They handled a product change in a fast and easy way.
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Apr 22, 2024
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Great assistance

Tania was kind and efficient. Perfect
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Apr 21, 2024
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Great place to shop.

Great selection of beautiful items. Fantastic and friendly customer service. Thank you!!
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Apr 16, 2024
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Customer service +++ Very pleased with Customers service which replied in real time solving the issue
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Apr 15, 2024
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Problem nicely solved

We had an issue with a lamp we ordered. Silvia did a great job, she really helped us to solve the problem, in a very friendly way.
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Apr 12, 2024
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Melogranoblu Maat Suspension

The MOHD Team provided excellent customer service and I will absolutely order from them again. Silvia was amazing and extremely helpful and knowledgeable. The lights are the perfect complement to our home.
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Apr 11, 2024
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Professionalism
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Apr 11, 2024
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Spedizione puntuale e comunicazioni sempre eccellenti. Anche i problemi nel Post vendita, non imputabili allo shop, sono stati gestiti in maniera davvero efficiente
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Apr 9, 2024
 Verified review
MOHD customer service provided me good supports while I noticed that the item was damaged during international shippment. It’s highly appreciated that MOHD staffs helped manage the replaced process went through successfully.
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