shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

135 reviews in the last 12 months1,319 total reviews  

4.91
Excellent

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Top positive review

Jul 19, 2023
 Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!

Top negative review

Apr 3, 2024
 Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
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Reviews for shop.mohd.it/en/

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Feb 13, 2024
 Verified review
Amazing service, excellent quality and products! Very keen to purchase soon again.
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Feb 13, 2024
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Marilena è stata perfetta. ha seguito interamente la mia spedizione nonostante ci sia stato un problema nel prodotto. gentile, precisa e professionale
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Jan 31, 2024
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Marilena was caring and excellent at getting what I wanted, really easy and smooth process
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Jan 31, 2024
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Professionale

Molto gentile la signora Marilena Professionale e risolutiva Per me eccellente
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Jan 30, 2024
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Great support
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Jan 30, 2024
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Jan 27, 2024
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Vitra Organic Chairs

Excellent communication from the client service, great price and the goods were delivered in perfect condition. I'm vary happy with Mohd and highly recommend them.
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Jan 20, 2024
 Verified review

A trusted place to look for designer furniture

When you are looking for quality designer product, this is the place to look to. They carries a wide of products and the after sale services are excellent. Special thanks to Silvia who helped to solve an issue with the supplier expeditiously. A very pleasant experience.
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Jan 5, 2024
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Jan 3, 2024
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Ottimo servizio! Mancava un pezzo nel set ordinato e, per non farmi ulteriormente attendere, mi inviano un nuovo set! Grazie!
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Jan 3, 2024
 Verified review
Very helpful customer care. Marilena has helped me a lot throughout a post sale issue
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Jan 2, 2024
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Assolutamente consigliato!

Ho effettuato diversi acquisti sul sito e mi sono sempre trovata bene. Ho trovato supporto anche nel post vendita, sempre molto cordiali, disponibili e pronti per risolvere eventuali problematiche. Quindi assolutamente consiglio l’acquisto su questo sito.
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Dec 27, 2023
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Dec 27, 2023
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Good product and dedicated after sale service
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Dec 22, 2023
 Verified review
Ho ordinato 2 articoli con consegna gratuita, uno dei 2 ha subito ritardi di consegna c/o i loro magazzini, avendo urgenza di riceverne uno disponibile entro Natale, si sono immediatamente attivati con consegna DHL Express per l’articolo disponibile senza chiedermi spese di consegna per dover effettuare 2 spedizioni . Successivamente ho avuto problemi con la consegna con DHL e l’assistenza clienti e’ prontamente intervenuta a risolvere il problema. Molto soddisfatta dell’assistenza, super consigliato! Bravi!
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Dec 22, 2023
 Verified review
Silvia has been of a great help. The table top of a table that I ordered arrived damaged. She made sure that a new table top would be delivered to me and this time well packaged to avoid any new damages.
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Dec 21, 2023
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best customer service

very nice, listening and addressing every concern or problme, best customer service ever
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Dec 15, 2023
 Verified review
Ottimo servizio clienti, un ringraziamento in particolare a Marilena.
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Dec 15, 2023
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Silviana was great with helping me. Thanks!
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Dec 14, 2023
 Verified review
Good assistance, in particular Antonella R. Very very kind and helpful.
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