shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

139 reviews in the last 12 months1,334 total reviews  

4.90
Excellent

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Top positive review

Jul 19, 2023
 Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!

Top negative review

Apr 3, 2024
 Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
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Reviews for shop.mohd.it/en/

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Sep 23, 2023
 Verified review

post sale service it’s very professional

post sale service it s very professional
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Sep 14, 2023
 Verified review
Customer service has been fantastic at Mohd. I had an issue with a chair that had a structural defect and Silvia was amazing getting in touch with the supplier and finding a solution all within a day. I can highly recommend! dealt with it in a very efficient manner and I already had the problem sorted the very next day.
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Sep 13, 2023
 Verified review

Assistenza al cliente ottima

Ho trovato gli addetti al servizio vendita e post vendita davvero disponibili a seguirmi e rapidi nelle risposte. Spedizione rapida ed imballaggio impeccabile. Nonostante abbia avuto un inconveniente con un articolo il servizio post vendita si è subito adoperato offrendomi più possibilità per risolvere il problema nel migliore dei modi.
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Sep 12, 2023
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After sales support was very quick an helpful
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Sep 9, 2023
 Verified review
Cortesia,precisione
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Sep 8, 2023
 Verified review
Excellent customer support.
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Sep 8, 2023
 Verified review

Une excellente expérience client!

Très bonne communication sur le suivi des commandes. Le service clients et après vente est très réactif et efficace. Je recommande et n’hésiterai pas à commander à nouveau
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Aug 31, 2023
 Verified review
I received on time.
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AR
andrea r.
savigliano
Aug 23, 2023
 Verified review
Very professional. Even if we are in Summer holiday, the staff provided feedback quickly and they sent the goods in time. They have a lot of staff that you can buy.
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Aug 23, 2023
 Verified review

100% raccomandato! Dalla qualita dei prodotti, al servizio!

Servizio davvero oltre le mie aspettative. Sono stata informata di ogni passaggio con una gentilezza fuori dal comune. Marilena soprattutto è stata essenziale nell'aiutarci per una sostituzione dovuta ad un difetto del fornitore. In generale, molto soddisfatta con il servizio e sicuramente compreremo altre cose nel negozio online!
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Aug 20, 2023
 Verified review

Excellent Customer Support

Although my shipment arrived broken, the team from MOHD was quick to reply to my emails to try and get a replacement sent within 2 weeks. I would really like to thank Tania for her great help and customer support! Thank you again.
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Aug 5, 2023
 Verified review
MOHD is really a great company. They are not only have very beautiful furniture they also have wonderful staff who will help you all the way from buying to how to return it.I am living in Hong Kong and just bought my first apartment. I bought a beautiful sofa from MOHD but when it had arrived I found out that the elevator of the building that I am living is too small for the sofa. And I am living on the 41st floor. No way for two movers to move up the building. Moreover the stair cases of my building is too small for the sofa. I was really depressed. Luckily the moving company and MOHD both agreed to let me returned the sofa. On the way of all these troubles the staff that I have never met who called Najeeb helped me all the way and comfort me. I received the refund of the sofa today. I am deeply appreciate and I have confident to purchase expensive things from Italy.Thank you again Najeeb you are my angel! Oi Chun
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Aug 3, 2023
 Verified review
L'esperienza d'acquisto è stata assolutamente positiva. L'assistenza clienti,in particolare Marilena, è stata davvero impeccabile: gentilissima e disponibile nel risolvere nel minor tempo possibile la mia problematica d'acquisto. Consiglierei mohd altre mille volte!
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Aug 2, 2023
 Verified review

Great customer service

Angelo from customer service has been a great help! Even though I had initially had accidentally received the wrong item, he was very quick to offer a solution and find a suitable option for me to receive the correct order in a speedy manner. Very happy with the service!
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TF
Thomas F.
FRANKFURT
Jul 31, 2023
 Verified review

Great expirience

thank you so much for your always quick feedback and really good customer service. We like to buy from you very much and everything is always delivered to Germany very fast and well packed. Now we had a small irregularity and again the customer service responded immediately and offered us a solution. Great Job! Many thanks to Angelo and Marilena👍
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Jul 25, 2023
 Verified review
ottima qualità dei prodotti acquistati e del servizio. Assistenza cliente veramente efficiente. ho avuto un piccolo problema su una consegna e la struttura (Tania) mi ha supportato oltre ogni aspettativa facendomi sentire tutelato. ho fatto diversi acuisti on line da Mohd e sicuramente ne rifarò. grazie
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Jul 24, 2023
 Verified review
very quick and kind response. THANK YOU
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Jul 19, 2023
 Verified review

Thank you to Simona at MOHD

I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!
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Jul 13, 2023
 Verified review
servizio clienti molto disponibile, gentili e professionali mi hanno sempre aggiornato sullo stato dell'ordine e hanno prontamente risposto e risolto un problema che si era creato a causa del corriere.
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Jul 9, 2023
 Verified review

Great products and awesome customer service

I bought a desk at their shop - the order process went very smoothly and communication concerning delivery time and shipment was flawless. I had to request many postponements of the shipment due to a problem in my apartment and the customer service (namely, Marilena, whom I will always be grateful to) was extremely flexible, supportive and kind in accommodating my needs. Thanks a lot!!!
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