shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

140 reviews in the last 12 months1,338 total reviews  

4.89
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Jul 19, 2023
 Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!

Most relevant negative review

Apr 3, 2024
 Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for shop.mohd.it/en/

Filter
Sort by  
Latest first
(126)
(0)
(0)
Reset
Jul 19, 2023
 Verified review

Thank you to Simona at MOHD

I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!
Report review
Jul 13, 2023
 Verified review
servizio clienti molto disponibile, gentili e professionali mi hanno sempre aggiornato sullo stato dell'ordine e hanno prontamente risposto e risolto un problema che si era creato a causa del corriere.
Report review
Jul 9, 2023
 Verified review

Great products and awesome customer service

I bought a desk at their shop - the order process went very smoothly and communication concerning delivery time and shipment was flawless. I had to request many postponements of the shipment due to a problem in my apartment and the customer service (namely, Marilena, whom I will always be grateful to) was extremely flexible, supportive and kind in accommodating my needs. Thanks a lot!!!
Report review
Jun 30, 2023
 Verified review
Outstanding customer service and excellent prices! Had a problem with damaged shipment but Angelo handled it with speed, professionalism, and courtesy.
Report review
Jun 29, 2023
 Verified review
Tania is very professional and very nice!!!!
Report review
Jun 29, 2023
 Verified review
We really liked our experience at MOHD. An amazing team helping you on every step. Absolutely recommended
Report review
Jun 21, 2023
 Verified review
Servizio clienti eccellente. Gentili e disponibili nelle risposte e nel trovare soluzioni a qualsiasi tipo di problema
Report review