shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

135 reviews in the last 12 months1,281 total reviews  

4.93
Excellent

Trustmark
invalid


shop.mohd.it/en/ is not certified by Trusted Shops.

Buyer Protection not available

Purchases at shop.mohd.it/en/ are not covered by the Trusted Shops Buyer Protection.
Find out more about the Trusted Shops Trustmark.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for shop.mohd.it/en/

Filter
 Sort by  
Relevance
(126)
(0)
(0)
Reset
May 22, 2023
 Verified review

MOHD/Louis Poulsen PH80 Warrantee Issue

A crack was discovered in the large shade of our Louis Poulsen PH80 Floor Lamp. This item was purchased from MOHD in Italy. A brief description along with a few pictures of the defect were sent to MOHD Customer Service. Silvia at MOHD secured a warrantee replacement shade which was promptly sent to our home. Considering the world-wide logistics this whole process was Professional and Efficient! Thank You MOHD, Louis Poulsen…and a very special Thank You to Silvia.
Report review
JS
Joel S.
Alpes-Maritimes
Sep 27, 2023
 Verified review

Great selection, good prices and brilliant support!

We bought a coffee table on mohd.it, for a delivery in France. The buying experience was excellently supported by Susanna, who so kindly and acurately responded to our request for a quote and all our questions. Then, the table arrived damaged. We entered claim, not too sure what to expect. And here, it was Silvia who jumped in, simply brilliantly expediting everything. And just a few days later, a brand new table showed up at our door. Well done!
Report review
Jun 14, 2023
 Verified review
Esperienza molto positiva! Azienda seria e super professionale; una citazione speciale per Marilena, customer service, che mi ha supportato in modo eccellente per una problematica insorta. La sua attenzione al cliente e la sua gentilezza mi hanno veramente colpito. E' proprio vero che le Aziende sono fatte dalle persone, e Marilena e' sicuramente parte integrante del successo di Mohd. Consiglio di acquistare da Mohd, io lo rifaro' sicuramente.
Report review
Oct 16, 2023
 Verified review
The online support team was very helpful and always available! Even when something was damaged, their team was supportive until the new piece arrived safely. From quotes, to order placement, to delivery and even problem solving - they are first class! As a professional interior designer, this customer service is worth its weight in gold! Thank you so much to the team who helped us get a satisfied client.
Report review
Apr 21, 2023
 Verified review
Molto soddisfatto del divano ordinato, e' arrivato e consegnato nei tempi previsti. La qualita' e buona e il prezzo giusto. Tutto il personale e' stato cortese e professionale , ma in particolar modo Angela che mi ha seguito fin dal primo momento dell'acquisto fino alla spedizione. Sempre puntuale nel rispondermi. Grazie e sicuramente se avro' bisogno di qualche nuovo articolo mi rivolgero' a voi.
Report review
Jul 9, 2023
 Verified review

Great products and awesome customer service

I bought a desk at their shop - the order process went very smoothly and communication concerning delivery time and shipment was flawless. I had to request many postponements of the shipment due to a problem in my apartment and the customer service (namely, Marilena, whom I will always be grateful to) was extremely flexible, supportive and kind in accommodating my needs. Thanks a lot!!!
Report review
Apr 27, 2023
 Verified review

Tutto Perfetto

Ho acquistato una libreria Kriptonite su questo sito, non ho avuto nessun problema, anzi sono stati loro a risolverli brillantemente visto che due delle mensole avevano dei difetti di verniciatura, si sono prodigati subito per risolvere facendole sostiuire dall'azienda produttrice. Ho interagito con una loro operatrice (Marilena) che è stata sempre gentilissima e risolutiva. Consigliato
Report review
Mar 14, 2023
 Verified review

Great offers and an outstanding customer service

I have made several purchases from Mohd and have always been satisfied. During the last one, however, I had a problem with the assembly of a lamp; thanks to the support of the excellent customer service (and especially thanks to Tania), I sent it back and in the end my lamp was repaired and working. Tania supported me every step of the way, I can only recommend her wholeheartedly.
Report review
Jun 16, 2023
 Verified review

Sincera soddisfazione

Sinceramente non credo si possa fare di meglio: dalla cortesia all’attenzione per le esigenze del cliente ( anche il più piccolo) fino alla risoluzione in Toto degli eventuali problemi. Non sono un amante dei superlativi ma qui ci starebbero tutti. Un grazie particolare a Marilena che ha interloquito con il sottoscritto preoccupandosi in prima persona delle mie richieste.
Report review
TF
Thomas F.
FRANKFURT
Jul 31, 2023
 Verified review

Great expirience

thank you so much for your always quick feedback and really good customer service. We like to buy from you very much and everything is always delivered to Germany very fast and well packed. Now we had a small irregularity and again the customer service responded immediately and offered us a solution. Great Job! Many thanks to Angelo and Marilena👍
Report review
Mar 19, 2023
 Verified review

Excellent service and amazing selection of best quality italian furniture

For my new home I ordered most of the furniture from MOHD. It was an amazing experience. The service and price quality was excellent. Najeeb was so kind and helpful with sending me quotes and advising. I received all of the furniture within promissed delays and we are very much satisfied with the quality and beauty of the furniture.Thank you MOHD!
Report review
Sep 13, 2023
 Verified review

Assistenza al cliente ottima

Ho trovato gli addetti al servizio vendita e post vendita davvero disponibili a seguirmi e rapidi nelle risposte. Spedizione rapida ed imballaggio impeccabile. Nonostante abbia avuto un inconveniente con un articolo il servizio post vendita si è subito adoperato offrendomi più possibilità per risolvere il problema nel migliore dei modi.
Report review
Aug 23, 2023
 Verified review

100% raccomandato! Dalla qualita dei prodotti, al servizio!

Servizio davvero oltre le mie aspettative. Sono stata informata di ogni passaggio con una gentilezza fuori dal comune. Marilena soprattutto è stata essenziale nell'aiutarci per una sostituzione dovuta ad un difetto del fornitore. In generale, molto soddisfatta con il servizio e sicuramente compreremo altre cose nel negozio online!
Report review
Sep 14, 2023
 Verified review
Customer service has been fantastic at Mohd. I had an issue with a chair that had a structural defect and Silvia was amazing getting in touch with the supplier and finding a solution all within a day. I can highly recommend! dealt with it in a very efficient manner and I already had the problem sorted the very next day.
Report review
Apr 14, 2023
 Verified review

White glove service

I bought a gorgeous SMEG toaster. Unfortunately, even with an adaptor, the voltage issue (US/Europe) caused me to return toaster. The service from MOHD was incredible. Silvie was responsive and so helpful. She arranged for DHL to pick up package from my house. I didn't have to do a thing. Very impressed!
Report review
Jul 25, 2023
 Verified review
ottima qualità dei prodotti acquistati e del servizio. Assistenza cliente veramente efficiente. ho avuto un piccolo problema su una consegna e la struttura (Tania) mi ha supportato oltre ogni aspettativa facendomi sentire tutelato. ho fatto diversi acuisti on line da Mohd e sicuramente ne rifarò. grazie
Report review
Jun 10, 2023
 Verified review
Thank you so much for the perfect execution of our purchase of the Fast Forest Armchairs. We could not be happier. Everything went well from A-Z. Shipment from Catania via Rome, Leipzig, Madrid, Miami to Clearwater FL. The chairs arrived in good shape on time and assembly was not too hard. We love them!
Report review
Oct 13, 2023
 Verified review

Tutto bene

Servizio impeccabile, efficiente, perfetto. Dalla spedizione al confezionamento degli oggetti. Tutto eseguito in modo inappuntabile. Gli oggetti sono bellissimi, tornerò sicuramente ad acquistare da Loro. Lo consiglio a chi ama le cose belle e molto particolari........senza tempo.
Report review
May 19, 2023
 Verified review

Good Experience

I ordered a coffee table from MOHD. The process ordering internationally was smooth and easy. Unfortunately, a portion the coffee table arrived damaged but MOHD was helpful about getting the replacement sent, which arrived safely. The customer service team is very responsive.
Report review
Mar 30, 2023
 Verified review

Ottimo servizio clienti

Ho dovuto chiedere assistenza a causa di un problema con la spedizione e sono stato molto soddisfatto dal servizio clienti! Sono intervenuti subito proponendomi una soluzione oltre che a venirmi incontro per velocizzare la sistemazione. Consiglio vivamente questo online-shop!
Report review