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Reviews for

164 verified reviews in the last 12 months

1,224 total reviews
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Top positive review customer
Jul 19, 2023
 Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!

Top negative review customer
Dec 3, 2022
 Verified review
I orderd 4 coffee cups. That’s how it was described: KU Kaffeetasse - Set 4 Stück SKU: 792958. 1 35,61 CHF I expected to get 4 cups, but I received only one. I tried to get in contact with them, but no reaction! What can I do? What can you do?

Reviews for

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Latest first
Reset customer
May 18, 2023
 Verified review
I purchased Fermob terrace furniture for our holiday home in Sicily from MOHD in Messina. MOHD has excellent service, they are always available for any questions by email and phone. They deliver promptly and they are super polite. customer
May 17, 2023
 Verified review

Great customer service!

Thank you for your Quick answer to my mail and you took good care of my problem by sending me quickly a new flute of champagne which was broken during delivery! customer
May 15, 2023
 Verified review
Superb customer management customer
May 11, 2023
 Verified review
The customer service, in my case Silvia, was very responsive and understanding. I could not ask for better customer
May 10, 2023
 Verified review

Great customer service

Our product arrived damaged, but Mohd handled the issue without any difficulty and sent us a replacement as soon as possible.
Shital M.
Dublin, Ireland
May 9, 2023
 Verified review
Recommend shopping with it. We weren't sure initially but the communication is clear on the timing and then delivery was perfect. customer
May 2, 2023
 Verified review


The customer service was excellent! Thank you so much Alberto for your cordiality and professionality customer
Apr 27, 2023
 Verified review

Tutto Perfetto

Ho acquistato una libreria Kriptonite su questo sito, non ho avuto nessun problema, anzi sono stati loro a risolverli brillantemente visto che due delle mensole avevano dei difetti di verniciatura, si sono prodigati subito per risolvere facendole sostiuire dall'azienda produttrice. Ho interagito con una loro operatrice (Marilena) che è stata sempre gentilissima e risolutiva. Consigliato
Horst S.
Apr 27, 2023
 Verified review
High quality Artemide lamp as ordered. Best price! Very good and nice contact despite > 2.000 km distance. A damaged lamp base was therefore not a problem. It was quickly exchanged. Purchase recommendation for this online shop. customer
Apr 26, 2023
 Verified review
Very helpful services to choose the colors and shape of the furnitures and outstanding products in terms of quality customer
Apr 22, 2023
 Verified review
Mohd offre una vastissima scelta tra i migliori marchi di design e presenta tutte le novità del mercato. Inoltre il Servizio Clienti è sempre molto disponibile e gentile. customer
Apr 21, 2023
 Verified review
Molto soddisfatto del divano ordinato, e' arrivato e consegnato nei tempi previsti. La qualita' e buona e il prezzo giusto. Tutto il personale e' stato cortese e professionale , ma in particolar modo Angela che mi ha seguito fin dal primo momento dell'acquisto fino alla spedizione. Sempre puntuale nel rispondermi. Grazie e sicuramente se avro' bisogno di qualche nuovo articolo mi rivolgero' a voi. customer
Apr 20, 2023
 Verified review


Excellent products and service! customer
Apr 19, 2023
 Verified review
Très bon conseiller, très efficace et professionnel ! Je recommande MOHD et Aleandra! Merci pour tout et à très bientot customer
Apr 14, 2023
 Verified review

White glove service

I bought a gorgeous SMEG toaster. Unfortunately, even with an adaptor, the voltage issue (US/Europe) caused me to return toaster. The service from MOHD was incredible. Silvie was responsive and so helpful. She arranged for DHL to pick up package from my house. I didn't have to do a thing. Very impressed! customer
Apr 11, 2023
 Verified review
Very good customer service
Sophie M.
Apr 6, 2023
 Verified review

She did her best!

Silvia has kindly helped me regarding my problem. customer
Mar 30, 2023
 Verified review

Servizio clienti impeccabile

C'è stato un piccolo problema sulla consegna del prodotto scelto, hanno cercato di risolvere con competenza e grande gentilezza. customer
Mar 30, 2023
 Verified review

Ottimo servizio clienti

Ho dovuto chiedere assistenza a causa di un problema con la spedizione e sono stato molto soddisfatto dal servizio clienti! Sono intervenuti subito proponendomi una soluzione oltre che a venirmi incontro per velocizzare la sistemazione. Consiglio vivamente questo online-shop! customer
Mar 28, 2023
 Verified review
Ho acquistato 2 oggetti e se per il primo tutto è andato perfettamente , col secondo abbiamo avuto di ersi disguidi, ma proprio in quest’occasione ho avuto modo di apprezzare un ottimo servizio di customer care: precisi, puntuali nelle risposte e risolutivi.