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shop.mohd.it/en/Reviews

: 1,136Excellent

4.52

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certified since: Jul 7, 2014
updated on: Jan 27, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: Jul 7, 2014
updated on: Jan 27, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

198 verified reviews in the last 12 months

1,136 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review


Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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(158)
(16)
 Verified review
2 days ago
Beautiful table, excellent customer service! Thanks :)
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 Verified review
3 days ago
People always ready to give advises about needs and reliable in waiting time for orders. Even more important, after a stuff arrived damaged, they replaced it without any objection or discussion. Completely satisfied Carlo Palombo, Lucca (IT)
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 Verified review
4 days ago
Ottimo servizio post vendita hanno risolto tutti i problemi
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 Verified review
7 days ago
Acquisto avvenuto in sicurezza dopo aver preso contatto con il supporto che mi ci ha seguiti in tutto il processo. Fatturazione nel 2022 come richiesto. Per motivi di causa maggiore abbiamo dovuto rendere il prodotto perchè abbiamo avuto un'importante infiltrazione in magazzino ed essendo un prodotto ingombrante e costoso non era sicuro gestirlo in questo momento. Reso gestito in maniera efficace, un piccolo costo di gestione gestito al 50% con l'azienda, rimborso e nota di accredito ricevuti a distanza di pochi giorni. Supporto clienti fantastico, in particolare ringrazio Aleandra per la pazienza e per l'offerta di utilizzare un voucher per recuperare quanto spedo per il reso in un futuro acquisto. Che dire: il TOP. Di sicuro tornerò a fare affari con loro, sono davvero gentili e pazienti. Siamo commerciali anche noi e ci comportiamo allo stesso modo, bravi!
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 Verified review
8 days ago
Great Customer Support! Awesome experience! Best from Germany
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 Verified review
8 days ago
Velocissimi, affidabili, servizio clienti eccellente!
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 Verified review
9 days ago
Excellent vendor. Several big shipments already. Ordering through email proved very efficient. Mr.Najeeb was intuitive and helpful with every detail.
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 Verified review
10 days ago
Fast answer, effective support
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 Verified review
Jan 12, 2023
Waiting for delivery of a lamp, order #M4000000618, since november 27, which has already been paid for, and I have not received anything. MOHD has not responded to either of the two requests I sent through their website.
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 Verified review
Jan 12, 2023
tutto perfetto, anche se la mia Marzocco è appena arrivata come regalo di Natale a causa della produzione un po' tardiva! :)
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 Verified review
Jan 4, 2023
I had a good experience shopping from the USA. Most items arrived safely. Some items had some issues and the store did everything they could to get me replacements prior to Christmas. Great customer service. I highly recommend shopping with MOHD. Great store.
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 Verified review
Jan 2, 2023
Ottimi prodotti a prezzi competitivi, cura nella consegna e servizio clienti molto disponibile.
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 Verified review
Dec 30, 2022
fast-reacting & extremely nice
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 Verified review
Dec 28, 2022
Je suis très satisfaite de mon achat, un magnifique canapé qui a été livré dans les délais. Très bonne communication et très bon suivi, je n’hésiterais pas à passer une nouvelle commande.
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 Verified review
Dec 28, 2022
MOHD-customer service acted immediately, very serious and solved all issues. Fair prices, great service and fast delivery.
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 Verified review
Dec 27, 2022
Item arrived damaged (was packed as damaged) and shop is not responding to emails
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 Verified review
Dec 22, 2022
Tutto ha funzionato bene. Buon prezzo, ottima sincronizzazione per la consegna. Ringrazio per la loro collaborazione Marilena e Angela.
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 Verified review
Dec 18, 2022
The order was delayed, and I had no news for a little while, but the customer support was responsive and the delivery was well done.
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 Verified review
Dec 15, 2022
easy international ordering, user-friendly web site, cogently set up and executed; tracking made easy
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 Verified review
Dec 15, 2022 
Found my chosen bin (which was o/s in most of the UK) at MOHD in Italy in their Black Friday sale at a lower total cost than in the UK. Struggled a bit with the payment systems but eventually managed it and was interested to be able to follow my bin's journey to the UK online. Arrived in good condition and fits beautifully in the space allocated.( Previous Brabantia bin over 10 year's old now storing coffee capsules awaiting recycling.)
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