shop.mohd.it/en/Reviews:
147 reviews in the last 12 months1,248 total reviews
Excellent
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Top positive review
Jul 19, 2023
Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!
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Top negative review
Dec 3, 2022
Verified review
I orderd 4 coffee cups.
That’s how it was described:
KU Kaffeetasse - Set 4 Stück
SKU: 792958.
1 35,61 CHF
I expected to get 4 cups, but I received only one. I tried to get in contact with them, but no reaction!
What can I do? What can you do?
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Reviews for shop.mohd.it/en/
Jul 24, 2023
Verified review
very quick and kind response. THANK YOU
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Jul 19, 2023
Verified review
Thank you to Simona at MOHD
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!
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Jul 13, 2023
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servizio clienti molto disponibile, gentili e professionali mi hanno sempre aggiornato sullo stato dell'ordine e hanno prontamente risposto e risolto un problema che si era creato a causa del corriere.
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Jul 9, 2023
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Great products and awesome customer service
I bought a desk at their shop - the order process went very smoothly and communication concerning delivery time and shipment was flawless. I had to request many postponements of the shipment due to a problem in my apartment and the customer service (namely, Marilena, whom I will always be grateful to) was extremely flexible, supportive and kind in accommodating my needs. Thanks a lot!!!
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Jun 30, 2023
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Outstanding customer service and excellent prices! Had a problem with damaged shipment but Angelo handled it with speed, professionalism, and courtesy.
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Jun 29, 2023
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Tania is very professional and very nice!!!!
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Jun 29, 2023
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We really liked our experience at MOHD. An amazing team helping you on every step. Absolutely recommended
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Jun 21, 2023
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Servizio clienti eccellente.
Gentili e disponibili nelle risposte e nel trovare soluzioni a qualsiasi tipo di problema
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Jun 19, 2023
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Jun 16, 2023
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Sincera soddisfazione
Sinceramente non credo si possa fare di meglio: dalla cortesia all’attenzione per le esigenze del cliente ( anche il più piccolo) fino alla risoluzione in Toto degli eventuali problemi. Non sono un amante dei superlativi ma qui ci starebbero tutti. Un grazie particolare a Marilena che ha interloquito con il sottoscritto preoccupandosi in prima persona delle mie richieste.
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Jun 14, 2023
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Esperienza molto positiva! Azienda seria e super professionale; una citazione speciale per Marilena, customer service, che mi ha supportato in modo eccellente per una problematica insorta. La sua attenzione al cliente e la sua gentilezza mi hanno veramente colpito. E' proprio vero che le Aziende sono fatte dalle persone, e Marilena e' sicuramente parte integrante del successo di Mohd. Consiglio di acquistare da Mohd, io lo rifaro' sicuramente.
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Jun 12, 2023
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Ottimo supporto
I received a lamp with a problem, but I received very quickly support with a new lamp.
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Jun 12, 2023
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Tania ha risposto e risolto il problema che ho avuto con una lampada da appoggio con rapidità e nel migliore dei modi.
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Jun 10, 2023
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Thank you so much for the perfect execution of our purchase of the Fast Forest Armchairs. We could not be happier. Everything went well from A-Z. Shipment from Catania via Rome, Leipzig, Madrid, Miami to Clearwater FL. The chairs arrived in good shape on time and assembly was not too hard. We love them!
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Jun 8, 2023
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Excellent contact commercial avec les differentes personnes avec qui nous avons été en relation. Meubles livrés parfaitement emballés en Corse.
Nous sommes pleinement satisfaits
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May 31, 2023
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Servizio du qualità
Alberto e stato molto gentile;
Sono contentissimo e comprerò ancora da MOHD
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May 26, 2023
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We ordered a Vitra table. Everything worked out perfectly. The communication was very good and helpful. The table arrived safely packed and in perfect condition. We would order something from MOHD again at any time!
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May 24, 2023
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May 24, 2023
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Cortesia, professionalità e rispetto dei tempi indicati.
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May 24, 2023
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Very satisfied with Mohd service
We have ordered a table and a little screw was missing. The team of Mohd have been very kind and helpful to get the piece. We are very satisfied with their service.
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