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shop.mohd.it/en/Reviews

: 1,190Excellent

4.58

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with Buyer Protection

certified since: Jul 7, 2014
updated on: Jun 9, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: Jul 7, 2014
updated on: Jun 9, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

194 verified reviews in the last 12 months

1,190 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review


Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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 Verified review
Mar 6, 2023
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Mar 4, 2023
very efficient service, I had received the wrong goods, replaced as quickly as possible. I will use it more often. Thanks to Marilena
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Mar 1, 2023
Fantastic items, reasonable prices, and excellent customer service (-I specifically worked with Milad to purchase lightning fixtures). Items are as described, arrived quickly and well packed.
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Feb 20, 2023
Excellent experience and excellent Customer Support. Quick, kind and reliable! Marilena has been extremely helpful, a true example of what Customer Service should be.
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Feb 16, 2023
silvia; thanks for support.
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Feb 16, 2023
Excellent reception in the store, professionalism and experience, commercial availability
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 Verified review
Feb 14, 2023
I had asked for a quotation of a designer chair and got an immediate reply. Not only was the pricing very compatible, but since the company had stock the delivery time of usually 7 weeks was cut into 10 days. It was easy to communicate with Najeeb and he also arranged ti best and fasted delivery from Italy to Germany. I will not hesitate to buy from this company again and can highly recommend them.
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 Verified review
Feb 12, 2023
Najeeb has been amazing getting our orders sorted as quick as possible and helping with additional requests. The tables that have arrived are stunning. Looking forward to receiving our chairs from MOHD.
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Feb 8, 2023
Very good communication handled by staff, and price is very competitive. Smooth transaction.
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Feb 4, 2023
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Feb 2, 2023
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Feb 2, 2023
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Jan 31, 2023
I ordered a chair but unfortunately it was wrongly delivered. Mohd customer care took care of the issue and they supported me to get the right one shipped as fast as possible. I really appreciate this service and enjoyed my chair!
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Jan 25, 2023
Beautiful table, excellent customer service! Thanks :)
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Jan 24, 2023
People always ready to give advises about needs and reliable in waiting time for orders. Even more important, after a stuff arrived damaged, they replaced it without any objection or discussion. Completely satisfied Carlo Palombo, Lucca (IT)
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Jan 23, 2023
Ottimo servizio post vendita hanno risolto tutti i problemi
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 Verified review
Jan 20, 2023
Acquisto avvenuto in sicurezza dopo aver preso contatto con il supporto che mi ci ha seguiti in tutto il processo. Fatturazione nel 2022 come richiesto. Per motivi di causa maggiore abbiamo dovuto rendere il prodotto perchè abbiamo avuto un'importante infiltrazione in magazzino ed essendo un prodotto ingombrante e costoso non era sicuro gestirlo in questo momento. Reso gestito in maniera efficace, un piccolo costo di gestione gestito al 50% con l'azienda, rimborso e nota di accredito ricevuti a distanza di pochi giorni. Supporto clienti fantastico, in particolare ringrazio Aleandra per la pazienza e per l'offerta di utilizzare un voucher per recuperare quanto spedo per il reso in un futuro acquisto. Che dire: il TOP. Di sicuro tornerò a fare affari con loro, sono davvero gentili e pazienti. Siamo commerciali anche noi e ci comportiamo allo stesso modo, bravi!
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Jan 19, 2023
Great Customer Support! Awesome experience! Best from Germany
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Jan 19, 2023
Velocissimi, affidabili, servizio clienti eccellente!
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 Verified review
Jan 18, 2023
Excellent vendor. Several big shipments already. Ordering through email proved very efficient. Mr.Najeeb was intuitive and helpful with every detail.
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