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shop.mohd.it/en/Reviews

: 1,095Excellent

4.52

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certified since: Jul 7, 2014
updated on: Nov 26, 2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
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certified since: Jul 7, 2014
updated on: Nov 26, 2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

183 verified reviews in the last 12 months

1,095 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review


Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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(147)
(16)
 Verified review
Jul 27, 2022
I have never received my order .
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 Verified review
Jul 22, 2022
During the ordering process I asked a lot of questions, but they were always friendly and detailed to me.
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Jul 22, 2022
The goods were super fast shipped
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Jul 21, 2022
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Jul 21, 2022
Je recommande ce site le service est excellent, nous avons eu affaire à Aleandra qui est une excellente vendeuse !!!
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Jul 18, 2022
Some minor part part of a lamp was broken when I received it. Thanks to great work with Silviani we got it sorted
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 Verified review
Jul 16, 2022 
In-stock item turned out to be not in stock. No attempt to proactively communicate this. Still waiting for the refund, too.
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Jul 15, 2022
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Jul 14, 2022
Ordered three items. Three of theme were immediately available, the third one would be available in three months. Got in touch with customer service, asking them to ship the items that were already available and telling them they could charge me the extra shipping costs for the remaining item. Customer service emailed me right away and they also offered to pay for the extra shipping costs. I received the items in less than three days (domestic shipping from Italy to Italy). I'm totally satisfied. MOHD has become my reference point for design-related e commerce.
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 Verified review
Jul 14, 2022
Professionali e disponibili, top!
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Jul 13, 2022
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Jul 12, 2022
Nous avons fait plusieurs commandes, tout c'est à chaque fois très bien passé. En cas de délais nous recevons un mail de mise à jour de la commande. Le suivi est très clair. Le support est lui aussi très réactif pour un meuble nous avons eu besoin d'outils spécifique pour l'assembler, outils fournis par le support à leur frais.
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Jul 12, 2022
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Jul 8, 2022
This was our second purchase from Mohd. They have an outstanding selection of really unique design pieces at very competitive prices. However, most importantly, they have a great customer service - they are extremely knowledgeable and are available to provide a consultation, are very patient to respond to all questions, as well as to immediately follow up if something goes wrong during shipment. Sylvia is truly exceptional, a true pleasure to work with.
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Jul 5, 2022
Fantastic customer service.
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Jul 5, 2022 
Muy excelente servicio.
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Jul 1, 2022
Amazing!! Awesome and professional people. Fast replies and kindness have been very appreciate
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Jul 1, 2022
Very good customer service. My purchase arrived damaged and it was immediately replaced. Thank you very much.
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Jul 1, 2022
MOHD.IT are not only the coolest kids in the block, they have the customer service down pat. Have been using this company for years. Never disappointed.
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 Verified review
Jun 30, 2022
The client service was particularly efficient. I had the chance to deal with Tania and she was very helpful and kind. Maybe something to be done is to work on the delivery timing….sometimes it takes longer than expected.
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