Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
shop.mohd.it/en/ customer
Report review
Jul 19, 2023
Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!
I orderd 4 coffee cups.
That’s how it was described:
KU Kaffeetasse - Set 4 Stück
SKU: 792958.
1 35,61 CHF
I expected to get 4 cups, but I received only one. I tried to get in contact with them, but no reaction!
What can I do? What can you do?
Najeeb has been amazing getting our orders sorted as quick as possible and helping with additional requests. The tables that have arrived are stunning.
Looking forward to receiving our chairs from MOHD.
shop.mohd.it/en/ customer
Report review
Feb 8, 2023
Verified review
Very good communication handled by staff, and price is very competitive. Smooth transaction.
shop.mohd.it/en/ customer
Report review
Feb 4, 2023
Verified review
shop.mohd.it/en/ customer
Report review
Feb 2, 2023
Verified review
shop.mohd.it/en/ customer
Report review
Feb 2, 2023
Verified review
shop.mohd.it/en/ customer
Report review
Jan 31, 2023
Verified review
wrong shipment
I ordered a chair but unfortunately it was wrongly delivered. Mohd customer care took care of the issue and they supported me to get the right one shipped as fast as possible. I really appreciate this service and enjoyed my chair!
People always ready to give advises about needs and reliable in waiting time for orders.
Even more important, after a stuff arrived damaged, they replaced it without any objection or discussion.
Completely satisfied
Carlo Palombo, Lucca (IT)
shop.mohd.it/en/ customer
Report review
Jan 23, 2023
Verified review
Ottimo servizio post vendita hanno risolto tutti i problemi
shop.mohd.it/en/ customer
Report review
Jan 20, 2023
Verified review
Acquisto Radiofonografo TOTEM Brionvega
Acquisto avvenuto in sicurezza dopo aver preso contatto con il supporto che mi ci ha seguiti in tutto il processo.
Fatturazione nel 2022 come richiesto.
Per motivi di causa maggiore abbiamo dovuto rendere il prodotto perchè abbiamo avuto un'importante infiltrazione in magazzino ed essendo un prodotto ingombrante e costoso non era sicuro gestirlo in questo momento.
Reso gestito in maniera efficace, un piccolo costo di gestione gestito al 50% con l'azienda, rimborso e nota di accredito ricevuti a distanza di pochi giorni.
Supporto clienti fantastico, in particolare ringrazio Aleandra per la pazienza e per l'offerta di utilizzare un voucher per recuperare quanto spedo per il reso in un futuro acquisto.
Che dire: il TOP.
Di sicuro tornerò a fare affari con loro, sono davvero gentili e pazienti.
Siamo commerciali anche noi e ci comportiamo allo stesso modo, bravi!
shop.mohd.it/en/ customer
Report review
Jan 19, 2023
Verified review
Great Customer Support!
Awesome experience!
Best from Germany
shop.mohd.it/en/ customer
Report review
Jan 19, 2023
Verified review
Super
Velocissimi, affidabili, servizio clienti eccellente!
shop.mohd.it/en/ customer
Report review
Jan 18, 2023
Verified review
Excellent vendor. Several big shipments already. Ordering through email proved very efficient. Mr.Najeeb was intuitive and helpful with every detail.
shop.mohd.it/en/ customer
Report review
Jan 17, 2023
Verified review
Effective support
Fast answer, effective support
shop.mohd.it/en/ customer
Report review
Jan 12, 2023
Verified review
tutto perfetto, anche se la mia Marzocco è appena arrivata come regalo di Natale a causa della produzione un po' tardiva! :)
shop.mohd.it/en/ customer
Report review
Jan 4, 2023
Verified review
Great Store.
I had a good experience shopping from the USA. Most items arrived safely. Some items had some issues and the store did everything they could to get me replacements prior to Christmas. Great customer service. I highly recommend shopping with MOHD. Great store.
shop.mohd.it/en/ customer
Report review
Jan 2, 2023
Verified review
Qualità e attenzione al cliente
Ottimi prodotti a prezzi competitivi, cura nella consegna e servizio clienti molto disponibile.
shop.mohd.it/en/ customer
Report review
Dec 30, 2022
Verified review
great customer service
fast-reacting & extremely nice
shop.mohd.it/en/ customer
Report review
Dec 28, 2022
Verified review
Je suis très satisfaite de mon achat, un magnifique canapé qui a été livré dans les délais. Très bonne communication et très bon suivi, je n’hésiterais pas à passer une nouvelle commande.
shop.mohd.it/en/ customer
Report review
Dec 28, 2022
Verified review
Fair, fast and serious shop:
MOHD-customer service acted immediately, very serious and solved all issues. Fair prices, great service and fast delivery.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.