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certified since: Jul 7, 2014
updated on: May 30, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for shop.mohd.it/en/
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
Verified review
Nov 10, 2022
I recieved my order in good condition and the products were excellent. I had a problem with my order, but the customer service handled it successfully within the same day.
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Verified review
Nov 6, 2022
I had very good service from Martina who helped me throughout all phases of my purchase from browsing to delivery of a sofa, dining chairs and a TV unit. I am very happy with my purchase overall! I recommend MOHD.
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Verified review
Nov 6, 2022
Very fast shipping and good quality. Thanks!
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Verified review
Nov 4, 2022
Quick delivery. Professional packing.
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Verified review
Nov 4, 2022
Ordered beautiful lamps and they arrived to US, well packaged, in perfect condition. Customer service was great--even allowed me a sale price that occurred shortly after my initial order.
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Verified review
Nov 2, 2022
I am so happy with my memphis table. Customer service was super responsive and friendly. If ever I have a need for any items, I'll be back to this shop. The item was delivered safely and well packed. 👍👍👍
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Verified review
Oct 30, 2022
The items are shown as being in stock but when you order they announce a 4 month delay
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Verified review
Oct 26, 2022
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Verified review
Oct 24, 2022
Excellent customer service and products. Very impressive their commitment to make the customers happy. Really recommend to buy from them.
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Oct 24, 2022
Ottima comunicazione :)
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Verified review
Oct 22, 2022
Amazing service and fast delivery!
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Verified review
Oct 21, 2022
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Oct 20, 2022
very fast shipping + finest article = excellent ++++++
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Oct 19, 2022
I loved the professional service from customer service. her names Simona. Very professional and proactive giving information constantly.
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Verified review
Oct 18, 2022
Fabulous experience with Mohd. Aleandra looked after my order from beginning to end, always responding quickly to queries and questions. A very easy company to work with.
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Oct 11, 2022
Absolutely perfect service! Ordered and delivered in a few days including customs clearance.
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Verified review
Oct 9, 2022
Ho avuto un problema di colore, ma l'assistente Marilena, molto disponibile, ha risolto il problema e mi ha aiutato in tutte le mie domande. Consiglio questo sito.
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Oct 5, 2022
It’s not helpful in Taiwan
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Verified review
Oct 4, 2022
Very clear and quick communication. My item looks exactly as I expected it to and arrived without damage. Assembly worked out well also. I very much enjoyed working with Martina - she really understands customer service!
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Verified review
If you think Mohd is just a seller of genuine stuff please do not miss their after sales service. Their perfect after sales service has impressed me since I took a small stuff in 2011.
When my Flos floor lamp went out by its power supply from Mohd Italy, I asked help to Mohd for a new power supply. The answer was very quick within a few days and a new power supply was introdued without delay.
More than ten years, I have always been satisfied with their real stuff and after sales service. I strongly recommed Mohd when you need any genuine design stuff and after sales service.
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