I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
If you think Mohd is just a seller of genuine stuff please do not miss their after sales service. Their perfect after sales service has impressed me since I took a small stuff in 2011.
When my Flos floor lamp went out by its power supply from Mohd Italy, I asked help to Mohd for a new power supply. The answer was very quick within a few days and a new power supply was introdued without delay.
More than ten years, I have always been satisfied with their real stuff and after sales service. I strongly recommed Mohd when you need any genuine design stuff and after sales service.
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Sep 30, 2022
Good supply of products, availability and great prices also. Communication has always been excellent with very quick responding and fixing any issues (which are few and far between)
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Sep 29, 2022
I like the range of products that are available and any time there has been an issue they have responded and resolved it very quickly.
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Sep 27, 2022
Ho lasciato anche un commento positivo su google.
continuo a ringraziarvi per la collaborazione,
ho già in mente altri articoli da comprare e sicuramente uno dei punti ai quali chiederò informazioni sarete voi
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Sep 23, 2022
My order was quickly expedited and I received it within a few days despite being on the other side of the ocean!
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Sep 19, 2022
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Sep 14, 2022
Extraordinary service. This was an international transaction so that certainly complicates things. The product arrived in poor condition (through not fault of anyone's - it was a large cedar block that cracked) and Francesca at MOHD took care of everything in the most seamless manner. I am eager to find more business to give them. I highly recommend MOHD and Francesca to anyone.
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Sep 14, 2022
Fast shipping and complete packaging Good quality!
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Sep 10, 2022
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Sep 8, 2022
Consigliatissimo per efficenza, facilità di comunicazione e serietà
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Sep 3, 2022
Smooth and professional experience!
Marilena was very helpful, clear and very service oriented.
It was a great pleasure to deal with her and Mohd
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Sep 1, 2022
Qualità e professionalità fuori dal comune.
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Aug 30, 2022
J'ai commandé de France, j'ai pu converser via WhatsApp avec Dario et Francesca qui ont été hyper disponibles, agréables et professionnels.
Mobilier au top du top.
Je recommande vivement ce site :)
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Aug 26, 2022
An item was damaged in transit. I received a complete refund THE NEXT DAY! Unbelievable service, excellent communication and gracious, professional people with whom to work. I would order again with no hesitation. Gold standard business people. AAAAAA+
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Aug 23, 2022
One arrived completely shattered. The shipping company had me refuse the complete shipment and it is being returned.
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Aug 22, 2022
Top ⭐⭐⭐⭐⭐
Service ⭐⭐⭐⭐⭐
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Aug 19, 2022
Almost all Italian brand covered and good price offered. The customer service Roberta is patient and nice to talk. I would recommend to my friends here.
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Aug 18, 2022
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Aug 18, 2022
My order is not yet shipped and we received no feedback
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Aug 16, 2022
Rapid delivery from Italy, excellent tracking and communications in route
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