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certified since: Jul 7, 2014
updated on: Jan 26, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
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Reviews for shop.mohd.it/en/
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the most relevant positive review
Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
Verified review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Jun 16, 2022
Excellent service, thank you
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Jun 8, 2022
Ho ricevuto tutto in tempi celeri, purtroppo ho ricevuto un articolo arrivato lesionato, ma dopo diverse comunicazioni, grazie alla Signora Tania, tutto è stato risolto nel migliore dei modi.
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Jun 8, 2022
Professional customer support, received the item in perfect condition
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Jun 6, 2022
Great and efficient service, product quality is amazing
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Jun 4, 2022
Ottimo servizio spedizione e customer care
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May 28, 2022
I purchased a < Fritz Hansen - Ikebana Vase Long > Upon arrival the metal studs were broken. I wrote to the seller and sending pictures. Their response was prompt and the service was professional. I was initially doubting the potential response and how they would replace or refund the funds. They immediately sent the same item without hassle Great service and communication. I would purchase from them again!!!!!
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May 25, 2022
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May 25, 2022
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May 18, 2022
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May 17, 2022
I highly recommend working with Silviana from Mohd. Even though my items were a little late, she was incredibly helpful and persistent with me throughout. Thank you Silviana for your excellent customer service!
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May 16, 2022
I put my order in January and didn't ship until today- the protection also does not work as they have told me my protection ended before I get the goods. I'm trying just to get my money back and couldn't so far.
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May 13, 2022
Ottima assistenza clienti che mi ha permesso di sistemare ritardi del corriere. Servizio attento alle richieste del cliente, veloce e cortese. Ottima esperienza d’acquisto online
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May 11, 2022
efficienza e precisione hanno contraddistinto il negozio e i suoi collaboratori, i quali, anche a distanza, ci hanno assistito come meglio non potevamo chiedere.
Consigliato a tutti senza il minimo dubbio.
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May 10, 2022
Amazing client service
Helpful and prompt assistance. Excellent quality of the products. All in all a great shopping experience.
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May 9, 2022
Sono in procinto del terzo acquisto da loro.
Azienda seria ed affidabile.
Prodotti conformi e di qualità, ottima assistenza pre e post vendita e consegne nei tempi. Assolutamente consigliata.
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Apr 28, 2022
Bought 3 items only 2 delivered. The team (thanks Francesce) solved the problem and sent me quickly the missing stool. Thanks
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Apr 27, 2022
Prompt shipment with great protection.
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Apr 27, 2022
Je recommande le site Mohd en particulier Franscesca qui m'a fait un prix sur le meuble. Lorsque j'ai reçu le meuble en parfait état le fabricant a omis d'envoyer une pièce et je me suis retournée auprès de Francesca qui à toute suite fait le nécessaire pour que je reçois au plus vite la pièce qui manquer, malgré l'approvisionnement des matières premières. Un grand merci à Francesca par son sérieux et surtout à son professionnalisme.
Nadine (France)
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