shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

145 reviews in the last 12 months1,349 total reviews  

4.90
Excellent

Trustmark
invalid

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Apr 26, 2024
 Verified review
Items on the site are quality, original, and often sold at affordable prices. The shipping service is reliable and fully traceable. I was involved in a return service for item defectiveness not dependent on the Mohd store and the Mohd's custemer service have been responsive to the needs and have taken care to update me on the progress.

Most relevant negative review

Apr 3, 2024
 Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for shop.mohd.it/en/

Filter
Sort by  
Latest first
(131)
(0)
Reset
Oct 26, 2023
 Verified review

Great service and follow-up

I had issues with shipping fees and timeline, but Silvia and the MOHD team handled my concerns swiftly and professionally. I'd definitely shop there again, and have enjoyed their products!
Report review
Oct 26, 2023
 Verified review
Equipe qui répond très vite à toutes les demandes (devis, échantillons de tissus, réclamations). Site fiable avec un large choix d'objets et meubles design.
Report review
Oct 24, 2023
 Verified review

Lampade da tavolo Nabila 552.36 - Tooy

Ho acquistato due lampade da tavolo Nabila 552.36 di Tooy, uno dei due diffusori è arrivato completamente danneggiato. Per l'assistenza sono stata seguita da Marilena, persona competente, disponibile e gentile. Il diffusore è stato sostituito senza alcun costo aggiuntivo.
Report review
Oct 24, 2023
 Verified review

Great Mohd support

Silvia was very helpful There was a problem with the shipping - two component parts were not included with the light from the suppliers but Silvia at Mohd sorted it out for us and was very responsive .
Report review
Oct 20, 2023
 Verified review
Report review
Oct 18, 2023
 Verified review
Gentilissima la persona dell’assistenza, velocissima nel risolvere il problema
Report review
Oct 16, 2023
 Verified review

I highly recommend MOHD especially if you are not Italian trying to navigate the purchase of furniture for a home in Italy

I purchased a set of Fermob terrace chairs and table from MOHD in Messina for our Sicilian holiday home, one chair arrived damaged. Silvia at MOHD has been terrific in arranging for a replacement chair from Fermob, quite an effort, given that we are English, Fermob is large French company and delivery was in Sicily. Silvia handled everything entirely professionally in her dealings with Fermob and with me. She briefed Fermob on the issues so that Fermob could understand the exact nature of the damage and Fermob reacted as the reputable company they are by replacing the chair. A problem, professionally handled leading to success! Thank you once again MOHD. I cannot recommend MOHD highly enough , they are very professional, helpful and a delight to deal with.
Report review
Oct 16, 2023
 Verified review
The online support team was very helpful and always available! Even when something was damaged, their team was supportive until the new piece arrived safely. From quotes, to order placement, to delivery and even problem solving - they are first class! As a professional interior designer, this customer service is worth its weight in gold! Thank you so much to the team who helped us get a satisfied client.
Report review
Oct 15, 2023
 Verified review
The item ordered was damaged by the shipper. Silviana at Mohd was extremely responsive. She requested reasonable documentation and promptly reordered the item keeping in touch until the replacement was received. Thank you, Silviana.
Report review
Oct 13, 2023
 Verified review

Tutto bene

Servizio impeccabile, efficiente, perfetto. Dalla spedizione al confezionamento degli oggetti. Tutto eseguito in modo inappuntabile. Gli oggetti sono bellissimi, tornerò sicuramente ad acquistare da Loro. Lo consiglio a chi ama le cose belle e molto particolari........senza tempo.
Report review
Oct 8, 2023
 Verified review
I bought a very nice chair for my father, a very important and touching gift. Aleandra was side by side for alla the time of the purchasing! I really recommend her and the company!
Report review
Oct 3, 2023
 Verified review
Tania's kindness
Report review
Oct 1, 2023
 Verified review

Outstanding service from Mohd

live in Singapore and visited a local shop which carries Poliform furniture. I fell in love with the Poliform Curve table in Verde Lepanto marble. I was a bit apprehensive of ordering from online vendors as I had a horrible experience with Miliashop years ago for another purchase of marble furniture which had arrived damaged and took a whole 9 months to resolve. But my experience with Mohd was outstanding. I had worked with Roberto to ensure that my order would arrive in perfect condition without any flaws and sure enough, when everything arrived, it was absolutely beautiful and flawless. Not a single issue with shipping and setup - and mind you, this is a large marble table for which is extremely delicate. With marble, you can also not be sure what sort of cut you will get, but Poliform products are exceptional and I could not be happier with the service from Mohd as well as the products from Poliform. I will most certainly order from Mohd again. Ask for Roberta - she is super wonderful to deal with.
Report review
JS
Joel S.
Alpes-Maritimes
Sep 27, 2023
 Verified review

Great selection, good prices and brilliant support!

We bought a coffee table on mohd.it, for a delivery in France. The buying experience was excellently supported by Susanna, who so kindly and acurately responded to our request for a quote and all our questions. Then, the table arrived damaged. We entered claim, not too sure what to expect. And here, it was Silvia who jumped in, simply brilliantly expediting everything. And just a few days later, a brand new table showed up at our door. Well done!
Report review
Sep 23, 2023
 Verified review

post sale service it’s very professional

post sale service it s very professional
Report review
Sep 14, 2023
 Verified review
Customer service has been fantastic at Mohd. I had an issue with a chair that had a structural defect and Silvia was amazing getting in touch with the supplier and finding a solution all within a day. I can highly recommend! dealt with it in a very efficient manner and I already had the problem sorted the very next day.
Report review
Sep 13, 2023
 Verified review

Assistenza al cliente ottima

Ho trovato gli addetti al servizio vendita e post vendita davvero disponibili a seguirmi e rapidi nelle risposte. Spedizione rapida ed imballaggio impeccabile. Nonostante abbia avuto un inconveniente con un articolo il servizio post vendita si è subito adoperato offrendomi più possibilità per risolvere il problema nel migliore dei modi.
Report review
Sep 12, 2023
 Verified review
After sales support was very quick an helpful
Report review
Sep 9, 2023
 Verified review
Cortesia,precisione
Report review
Sep 8, 2023
 Verified review
Excellent customer support.
Report review