shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

144 reviews in the last 12 months1,349 total reviews  

4.90
Excellent

Trustmark
invalid

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Apr 26, 2024
 Verified review
Items on the site are quality, original, and often sold at affordable prices. The shipping service is reliable and fully traceable. I was involved in a return service for item defectiveness not dependent on the Mohd store and the Mohd's custemer service have been responsive to the needs and have taken care to update me on the progress.

Most relevant negative review

Apr 3, 2024
 Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for shop.mohd.it/en/

Filter
Sort by  
Latest first
(130)
(13)
Reset
14 hours ago
 Verified review
I love this website, their prices are competitive but even more I like their contact center, they are always super helpful and kind. It makes me feel confident in buying from them (from small decor to big furniture) as I know any issue will be resolved promptly :)
Report review
6 days ago
 Verified review
Report review
Jul 6, 2024
 Verified review
Great service, prompt response to queries. Gave good advice and nice to be able to deal with a company that can be reached and that responds.
Report review
Jul 1, 2024
 Verified review
We had some issues with a lamp we ordered. Silvia was really friendly, and always willing to look for a solution.
Report review
Jun 27, 2024
 Verified review
Service clients impeccable, disponible, réactif. Une excellente prestation.
Report review
Jun 27, 2024
 Verified review
Efficient and clear guarantee processing
Report review
Jun 26, 2024
 Verified review
The product exceeded expectations, amazing craftsmanship! I must also highlight that their customer service provided one of the best experiences I’ve ever had!
Report review
Jun 25, 2024
 Verified review

Silvia you’re the best! Thank you!

I ordered a Louis Poulsen desk lamp and found out that the lamp shade was cracked. It was shipped from Italy. I submitted a claim to Mohd and it was handled professionally. Thank you Silvia for your excellent service on responding to my claim. She went above and beyond to contact the supplier and send me shade replacement. It took few months for production and re-shipment from Italy and I’m so happy that it came in perfect condition. Silvia was always responding promptly during the process and keeping me updated. I recommend this store for their authenticity and service. Will def order again from them.
Report review
Jun 25, 2024
 Verified review
Tout était Parfait Tania a très vite répondu et a résolu mon problème . Je recommande ce site
Report review
Jun 22, 2024
 Verified review

Happy Ending through great customer service

In my case the purchase of a blu acrylic tray took on the characteristics of a love story: Unfortunately, my object of desire was already out of production, not available on the German website of MOHD and thus completely out of reach. Customer service still made sure there was a happy ending, found a tray in Sicily and sent it to me via FedEx. This shows true passion for the job. Thank you, Alberto!
Report review
Jun 22, 2024
 Verified review
Molto professionali Sempre pronti a risolvere i problemi Very professional Always ready to solve problems, highly recommended and truly beyond all expectations
Report review
Jun 21, 2024
 Verified review

Super!!!

Esperienza di acquisto ottima e assistenza post-vendita superlativa. Avevo ordinato uno specchio che è arrivato danneggiato, la mia richiesta di assistenza è stata presa in carico subito da Marilena con cortesia, disponibilità e professionalità. Nemmeno lontanamente paragonabile a molti altri shop dello stesso tipo!
Report review
Jun 20, 2024
 Verified review
I'm really so happy that I decide it to get this big item gift from Mohd It,first I want to thanks Andrea,what a professional company customer service rep, ALWAYS getting back with me and facilitated me everything,this was a big item with a healthy price on it,a FASS PENDEZZA foosball table,MOHD shipped to me from Messina Italy to Palm Beach Florida, everything was extremely well packed,again ANDREA 👍,will definitely buy from them again
Report review
Jun 18, 2024
 Verified review

Lampe de marseille mini

Ho ordinato una lampada di design qualche settimana fa: il prodotto è arrivato con qualche problema in una delle sue componenti. Sono stata ben supportata dall'assistenza che in tempi ragionevoli ha provveduto a farmi avere il pezzo da sostituire. Ringrazio per l'aiuto ricevuto!
Report review
Jun 17, 2024
 Verified review

Libreria

Ho acquistato una libreria su questo sito e, nonostante alcune problematiche emerse relative all'idoneità del prodotto, sono davvero soddisfatta di come è stato gestito l'intero ordine. In seguito alla ricezione del prodotto, ho effettuato una segnalazione a causa di alcuni difetti alle mensole che mi sono state prontamente sostituite. Una menzione particolare a Marilena dell'assistenza, che ha supportato la nostra pratica con gentilezza e tempismo.
Report review
Jun 16, 2024
 Verified review

nice service

I had a problem with an item and the staff was super helpful and helped me a lot and immediately. I really appreciate the service, nice high end quality, famous brands and of course the most important, for a good price. I will buy again.
Report review
Jun 11, 2024
 Verified review

Excelente experiencia

Servicio post venta de acuerdo con las marcas que venden. Precio competitivo, productos muy bien protegidos, empresa de transporte (Tramo) muy buena y muy amables. Seguiré comprando.
Report review
Jun 11, 2024
 Verified review
Très satisfaite de nos commandes pour équiper nos bureaux et l'un de nos chantier. Nous avons eu des soucis de communication à un moment donné du process mais Silviana du SAV a pris très efficacement le relais. Nous recommandons MOHD sans réserve.
Report review
Jun 11, 2024
 Verified review
Ottimo trattamento e ottima anche l'assistenza post vendita
Report review
Jun 10, 2024
 Verified review
Alberto was nothing short of amazing! He offered the best service possible from the beginning until the end. I wish every salesperson was like him, he truly stands out in his professionalism friendliness and helpfulness. Thank you for all!
Report review