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balaganstudio.com
Reviews:

132 reviews in the last 12 months261 total reviews  

4.75
Excellent

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Top positive review

Mar 20, 2024
 Verified review
It’s been a while since I haven’t revived a pair of such well made shoes. They are both beautiful and comfortable at the same time. They feel really made with care and love, the leather is soft, the shape is perfect and the inside super cosy and comfortable. I usually do not do any reviews but in this instance I was so impressed I had to! Thank you Balagan. You have a new costumer for life now.

Top negative review

Mar 14, 2024
 Verified review
The delivery went great. But unfortunately, the right side of the shoe had some damage. I bought my shoes from the Balagan site, because I wanted to give my biggest support to a ‘smaller’ brand, but now that this happened I wish I had bought them from Zalando as they return policy is better. I know have to pay 15€ for the return from Belgium to Italy… But the shoe is literally damaged and also the quality of the shoes felt a lot less then you would expect.
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Reviews for balaganstudio.com

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Mar 24, 2024
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Mar 21, 2024
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Mar 13, 2024
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Wrong sizing and bad costumer services.

I order a pair of shoes size 37, but it fits more like a size 37.5, it is too big for me. I wanted to exchanged it, and it seems complicated and I'll have to pay extra fees for the shipping, which is unfortunate.
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Answer by balaganstudio.com
Apr 5, 2024
Hi! We are sorry that you were unable to choose the right size. the website includes tables with insert dimensions for each model. Exchanges are not complicated - just send the returned pair with the exchange form and we will send a new pair within the EU at our expense.
Feb 7, 2024
 Verified review
I purchased my fourth pair of Balagan shoes and I am in love with them. They are all comfortable and well made, with delightful attention to detail. Shipping was fast in all cases, packaging was accurate. I am really satisfied and hope to purchase a pair of moccasins soon.
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Mar 1, 2024
 Verified review
Stunning quality ald great look. Shoes are very comfortable, and good looking. Everything from Bałagan is basicly a great piece of design. I would highly recommend all of their piece to those who care about quality, comfort and timeless looks.
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Answer by balaganstudio.com
Mar 1, 2024
Thank you Jagoda so much!! <3
Feb 20, 2024
 Verified review

Tefer Flats 5 stelline

Ho comprato i Tefer Flats. Scarpe veramente belle e soprattutto comode. Sono così morbide che sembra di non indossarle, e ho ricevuto molti complimenti. Il 37 è il mio numero e mi va alla perfezione.
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Feb 16, 2024
 Verified review
Ho acquistato i Tefer Boots, sono arrivati in pochissimi giorni. Anche questi stivaletti sono meravigliosi: la pelle è morbidissima, i dettagli molto curati. Balagan è una garanzia.
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Feb 20, 2024
 Verified review
Wunderschön und superbequem! 😍 Auch die Lieferung kam recht schnell, alles bestens, sehr gerne wieder!
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Feb 25, 2024
 Verified review

Highly recommended

The customer service was very helpful and the shipment was fast. Extremely comfortable boots.
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Answer by balaganstudio.com
Mar 1, 2024
<3