balaganstudio.comReviews

: 129Excellent

4.66

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certified since: Mar 15, 2023
updated on: Sep 23, 2023
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certified since: Mar 15, 2023
updated on: Sep 23, 2023
balaganstudio.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Secured by a guarantee

At balaganstudio.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for balaganstudio.com

91 verified reviews in the last 12 months

129 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Sep 24, 2022
 Verified review
I love the design, and the softness of the leather. I also liked very much my visit on Mysia- sale advisor was nice and helpfull, but also gave me my space. The delivery was Quick. In the terms of improvement You could write down In company history something about designers- I'm trying to pick carefully businesses which my purcheses will support as- I bieve- lot of custommers is doing, and I feel that I couldn't find enough information on the webside. I also wasn't sure if the company only have two boutiques In Poland or is it polish company. In the terms of shoes I have very delicate feet, and it is increadibly nice to be able to wear it on the first day- without streaching and softening first. There was only two places that could be little bit more comfortable-the toe area could be few milimeters higher, and the zipper In the back of the shoe could have some kind of cecurity cap or leather finish because it scratches a little bit. Those are tiny things and- as I said - I have very delicate feet. Otherwise everything was perfect :) .

Top negative review

Oct 28, 2022
 Verified review
Products are quite nice but I think responsiveness of the customer service could be improved.

Reviews for balaganstudio.com

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Sep 24, 2022
 Verified review
I love the design, and the softness of the leather. I also liked very much my visit on Mysia- sale advisor was nice and helpfull, but also gave me my space. The delivery was Quick. In the terms of improvement You could write down In company history something about designers- I'm trying to pick carefully businesses which my purcheses will support as- I bieve- lot of custommers is doing, and I feel that I couldn't find enough information on the webside. I also wasn't sure if the company only have two boutiques In Poland or is it polish company. In the terms of shoes I have very delicate feet, and it is increadibly nice to be able to wear it on the first day- without streaching and softening first. There was only two places that could be little bit more comfortable-the toe area could be few milimeters higher, and the zipper In the back of the shoe could have some kind of cecurity cap or leather finish because it scratches a little bit. Those are tiny things and- as I said - I have very delicate feet. Otherwise everything was perfect :) .
Answer by balaganstudio.com
Oct 3, 2022
Dear! It's all so heartwarming, thank you so much for your kind words. We'll think further of the zipper, you're right. What about all the other points - we try our best to put all the important infos on the website, both about Hania & Agata (owners, designers, friends:)) and craftsmanship, production and stores location. Maybe we bring some sharp focus on it to make it more clear. Thanks a lot and hope to see you soon again!
Jan 30, 2023
 Verified review

Excellent on line experience!

Excellent web shop experience. I did't know this brand before, as in Italy is no popular, but when I discovered it some weeks ago on social web channels, I was very impressed. Balagan style is really fresh and traditional at the same time. I bought two pair of Balagan shoes on line and it was a very good experience. The fitting of the shoes can be a little bit hard to choose, but every shoe model have its size chart very reable! Even so, I had some dubt about the size and I asked custemr care some help and people from that office were really fast and helpful.The shipping and delivering proces is really very fast, just 4 working days for an international order. Just to help more people to buy online, if they have some sizing dubt, I can say to buy your real size! I'm very happy to wear my new Balagan shoes! Looking forward to buy a pair of Balagan summer shoes! Thank you for all :)
JB
J B.
Frankfurt
Nov 18, 2022
 Verified review

Good quality and great design

Fast delivery even abroad. Good quality and excellent design. My third pair of Balagan Shoes and I am totally satisfied and convinced. Thank you.
VK
Verena K.
Italien
May 22, 2023
 Verified review
Schöne Schuhe und schnelle Retour, auch wenn die selbständig vorzunehmende Rücksendung nicht sehr praktisch ist.
Answer by balaganstudio.com
May 25, 2023
We appreciate your positive comments regarding our shoes. We understand that the self-arranged return may not be the most convenient option. However, we would like to clarify that our brand does not have the capability to cover the costs of return shipments, especially for international orders. We strive to maintain transparent pricing and do not wish to hide any additional costs within the product prices.
Jan 20, 2023
 Verified review
Great quality shoes, amazing classical yet modern designs that I don’t come across very often. Very reasonable prices and I am happy to support a small brand. Will purchase again in the future! PS sizes run large though, so I wish I would have gotten a size smaller but shipping costs not worth returning for me
Oct 28, 2022
 Verified review
Bravo! znakomite buty - ladne, wygodne i dobrej jakosci, kupilam kilka par, szybka wysylka (tu: do Francji), mam nadzieje, ze "Balagan" nie zniknie z rynku. Do nastepnego razu, z podziekowaniem dla calej ekipy. Daniela Rieger
Answer by balaganstudio.com
Nov 21, 2022
Pani Danielo, serdecznie dziękujemy, to takie miłe! Nie znikamy, nigdzie się nie wybieramy. No chyba, że może do Francji?:) Pozdrowienia serdeczne!
Mar 12, 2023
 Verified review
The Shoes are absolutely stunning. I'm going for the Mishor Style Ballerinas and they fit like a glove, true to size. The orderprocess was easy and the Shoes arrived just a few days later.
Answer by balaganstudio.com
Jun 2, 2023
Thank you very much!
Jan 26, 2023
 Verified review
Good products, I love them. I've really appricieted the discount you made me for my first purchase. You sould try to reduce the shipping costs. Bye!
Apr 15, 2023
 Verified review
Quality is amazing, just like the pics in the shop show. Fit is as mentioned. Delivery was super easy and super fast. I am Happy.
Answer by balaganstudio.com
Jun 1, 2023
thank you! <3
Apr 20, 2023
 Verified review
Bought a beautiful pair of shoes. Very well made and a good price. Customer service was excellent.
Answer by balaganstudio.com
May 25, 2023
Thank you very much for your kind words!
Feb 26, 2023
 Verified review

Fast and reliable

Trasaction was fast and problem free. My international parcel was delivered within 3 days!
Answer by balaganstudio.com
Jun 6, 2023
Thank you Natalia!
Dec 21, 2022
 Verified review
przewygodne, przecudne…po prostu wyjątkowe. Jakość zaskakująca. Od teraz tylko Balagan.
Apr 8, 2023
 Verified review
Colis reçu rapidement bien emballé qualité conforme et jolie ligne de la chaussure
Answer by balaganstudio.com
Jun 1, 2023
<3
Jan 8, 2023
 Verified review

Excellent

Always a very good shopping experience. Good customer service. I’d recommend.
Oct 27, 2022
 Verified review
Quality of product and materials. Design. Social commitment. Transparency.
Oct 29, 2022
 Verified review
First time I was informed that a product I liked that was available again
Oct 23, 2022
 Verified review
Great quality products! Also plastic free packaging is very appreciated.
Mar 3, 2023
 Verified review
Sehr schneller Versand und super schöne, qualitativ hochwertige Schuhe.
Answer by balaganstudio.com
Jun 2, 2023
Danke schön Maria!
BW
Bettina W.
Heilbronn
Mar 5, 2023
 Verified review
Good quality shoes and fast shipping. Very reliable company.
Answer by balaganstudio.com
Jun 2, 2023
Thank you Bettina!
RJ
Rachel J.
Toulouse
Oct 28, 2022
 Verified review
Très belles bottines. Livraison rapide. Nickel !