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balaganstudio.com
Reviews:

317 reviews in the last 12 months446 total reviews  

4.71
Excellent

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Most relevant positive review

Mar 20, 2024
 Verified review
It’s been a while since I haven’t revived a pair of such well made shoes. They are both beautiful and comfortable at the same time. They feel really made with care and love, the leather is soft, the shape is perfect and the inside super cosy and comfortable. I usually do not do any reviews but in this instance I was so impressed I had to! Thank you Balagan. You have a new costumer for life now.

Most relevant negative review

Mar 14, 2024
 Verified review
The delivery went great. But unfortunately, the right side of the shoe had some damage. I bought my shoes from the Balagan site, because I wanted to give my biggest support to a ‘smaller’ brand, but now that this happened I wish I had bought them from Zalando as they return policy is better. I know have to pay 15€ for the return from Belgium to Italy… But the shoe is literally damaged and also the quality of the shoes felt a lot less then you would expect.
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Reviews for balaganstudio.com

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Latest first
7 days ago
 Verified review
Not all information in English
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Sep 25, 2024
 Verified review
Pudełka było bardzo uszkodzone. Niedbale zapakowane zamówienie.
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Sep 19, 2024
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Sep 11, 2024
 Verified review
I paid for my products with paypal and I have been asked to submit proof of payment… money went out of my account. I am now waiting for the positive feedback of my purchase. I called to ask explanation and nobody answered. I am waiting for follow up. Paola
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Answer by balaganstudio.com
Oct 7, 2024
Dear Paola, In the case of this order, the payment information has not been updated in our system, hence the request to confirm the payment.
Sep 7, 2024
 Verified review
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Jul 2, 2024
 Verified review
Wymiana artykułów trwa bardzo długo, a proces informowania o postępie jest delikatnie mówiąc oszczędny. Nie wiadomo czy i kiedy paczka została wysłana, nie ma żadnego terminu, kiedy dotrze. Na stronie zakładka „my orders” jest właściwie bezużyteczna w tym temacie :( Szkoda, bo rzeczy projektujecie przepiękne.
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May 24, 2024
 Verified review
Poor quality of the products. No prepaid way to send the products back.
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Apr 4, 2024
 Verified review
Hello! I really liked this pair but it appeared to be super uncomfortable and the box was all dented and I had to return these Thank you
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Answer by balaganstudio.com
Apr 5, 2024
Unfortunately, sometimes parcels are destroyed in transit, we are very sorry, we hope that nothing happened to the shoes. Of course, we understand that the shoes turned out to be uncomfortable for you, the selection of shoes is a very individual matter and it is impossible to design shoes that will fit everyone. Maybe next time you will choose perfectly comfortable ones.