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Mar 20, 2024
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It’s been a while since I haven’t revived a pair of such well made shoes. They are both beautiful and comfortable at the same time. They feel really made with care and love, the leather is soft, the shape is perfect and the inside super cosy and comfortable.
I usually do not do any reviews but in this instance I was so impressed I had to! Thank you Balagan. You have a new costumer for life now.
The delivery went great. But unfortunately, the right side of the shoe had some damage.
I bought my shoes from the Balagan site, because I wanted to give my biggest support to a ‘smaller’ brand, but now that this happened I wish I had bought them from Zalando as they return policy is better.
I know have to pay 15€ for the return from Belgium to Italy… But the shoe is literally damaged and also the quality of the shoes felt a lot less then you would expect.
Like the style but not as comfortable as the Lia boots that I love. Lia boots were comfortable from the start, the Liat ones will need some breaking into. I was actually thinking about returning and getting another pair of Lia boots but it’s expensive to send back.
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2 days ago
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7 hours ago
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I paid for my products with paypal and I have been asked to submit proof of payment… money went out of my account. I am now waiting for the positive feedback of my purchase. I called to ask explanation and nobody answered. I am waiting for follow up. Paola
Lovely shoes, well made with good leather. I'm very happy :).
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Jul 15, 2024
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Couldn’t pay with PayPal. For the rest everything was fine.
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Jul 26, 2024
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Jul 5, 2024
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Jun 25, 2024
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Jul 2, 2024
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Wymiana artykułów trwa bardzo długo, a proces informowania o postępie jest delikatnie mówiąc oszczędny. Nie wiadomo czy i kiedy paczka została wysłana, nie ma żadnego terminu, kiedy dotrze. Na stronie zakładka „my orders” jest właściwie bezużyteczna w tym temacie :(
Szkoda, bo rzeczy projektujecie przepiękne.
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Jun 10, 2024
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The shoes are very nice, comfortable and solidly made, but still the price seems too high. There are also too few colour options on the offer.
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Jun 11, 2024
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May 24, 2024
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Poor quality of the products. No prepaid way to send the products back.
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May 8, 2024
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I really like the concept of Balagan and the shoes are extraordinary comfortable. I really have problems to find comfortable shoes for my feet. The customer service though is not very nice and if there is an issue with a reclamation it just takes way too long. And I was a fan of the first version of the Opera ballerinas. I don’t like the new version. The sole is too thin and the fit is different.
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Mar 11, 2024
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Greta heels are a wider fit
Delivery was fast and secure.
I ordered Greta heels in burgundy - the shoes are nice looking, and very well made. They are true to size but a wider fit which was not indicated in description nor could I assume it from the photos.
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Feb 21, 2024
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Overall ok
Italian translation! Lower delivery costs. Better fluidity in the loading of pages.
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Apr 10, 2024
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Quick answers, however, the automatic answers seem to be all in Polish.