The delivery went great. But unfortunately, the right side of the shoe had some damage.
I bought my shoes from the Balagan site, because I wanted to give my biggest support to a ‘smaller’ brand, but now that this happened I wish I had bought them from Zalando as they return policy is better.
I know have to pay 15€ for the return from Belgium to Italy… But the shoe is literally damaged and also the quality of the shoes felt a lot less then you would expect.
Quick delivery, nicely and securely packaged. Great quality of the product.
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2 days ago
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3 days ago
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3 days ago
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4 days ago
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The material of the ballerinas is amazing
The material of the ballerinas is just amazing, so soft! I love them
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4 days ago
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4 days ago
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9 days ago
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9 days ago
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10 days ago
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10 days ago
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11 days ago
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11 days ago
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11 days ago
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I really like the concept of Balagan and the shoes are extraordinary comfortable. I really have problems to find comfortable shoes for my feet. The customer service though is not very nice and if there is an issue with a reclamation it just takes way too long. And I was a fan of the first version of the Opera ballerinas. I don’t like the new version. The sole is too thin and the fit is different.
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11 days ago
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Lubię Balagan za wygodne buty, szybką wysyłkę oraz w razie potrzeby sprawnie przeprowadzony zwrot. Szkoda, że nie ma opcji zwrotu bezpośrednio z Państwa strony internetowej. Zachęcające do dalszych zakupów byłoby też zbieranie punktów za każdą zakupioną parę obuwia czy torebki.
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